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For Companies At a Glance
- Tasks: Deliver top-notch customer service and drive sales in a vibrant retail environment.
- Company: Join a community-focused retailer committed to sustainability and growth.
- Benefits: Enjoy 38 days annual leave, 25% staff discount, and health cash plan.
- Why this job: Be part of a team that values your input and supports your career development.
- Qualifications: No prior retail experience needed, just a passion for excellent customer service.
- Other info: Flexible part-time role with opportunities for progression and teamwork.
The opportunity
Would you like to be part of a retail team that are community based, offer amazing choice and genuine sustainability?
Look no further – join us as a Sales Assistant in Tonbridge (TN9 1BD)
This is a part time role working 20 hours a week in one of our busy clothing stores. Our stores are fast-paced and trade 7 days a week. This role requires flexibility to work weekends and bank holidays on a rota basis.
What does this role involve?
As a Sales Assistant you’ll be at the very heart of our retail operation. This is not just a standing behind the till or filling shelves type of role, we’re looking for someone who will deliver a first class customer service experience. It’s a fun, fast-paced environment where no two days are the same and everyone works as a team.
Every day is different in charity retail, as well as working on the till or sorting donations, you can expect to:
Please note, this role can be physically demanding and will involve moving a high volume of donation bags.
You will be given lots of autonomy in your role and will strive to continually build your knowledge of BHF.
What are we looking for?
What’s important to us?
At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online.
Since 1961, British Heart Foundation has been at the forefront of research that has helped to halve annual deaths from cardiovascular disease in the UK. But our work is needed more than ever.
In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and will continue to build upon our reuse agenda in the years to come.
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Why join the BHF?
We have a strong culture of internal progression and will actively support you to develop your career.
Our generous staff benefits include:
Ready to apply?
To apply, please follow these simple steps:
What do I need to know?
DBS Check: As part of our ongoing commitment to safeguarding, our process requires that successful candidates are asked to consent to a basic criminal records check
Inclusivity Matters : We’re committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process
Act Swiftly : Early applications are encouraged. We’ll be reviewing submissions throughout the advertising period and may close the advert early
Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship.
Sales Assistant employer: British Heart Foundation
Contact Detail:
British Heart Foundation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on their values and community initiatives. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. Being able to share these stories will demonstrate your commitment to providing top-notch service.
✨Tip Number 3
Be flexible and open-minded! Since this role requires weekend and bank holiday shifts, showing that you're adaptable and willing to work when needed can really set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join our team at BHF.
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know why you’re passionate about providing top-notch customer service. Share any experiences or examples that highlight your commitment to making customers feel valued and appreciated.
Tailor Your Application: Make sure to customise your application to reflect the specific role of Sales Assistant. Mention how your skills align with our focus on community, sustainability, and teamwork. This shows us you’ve done your homework and are genuinely interested in joining our team.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and get straight to what makes you a great fit for the role. Use bullet points if it helps to organise your thoughts!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at British Heart Foundation
✨Know the Company
Before your interview, take some time to research the company’s values and mission. Understanding their commitment to community and sustainability will help you align your answers with what they stand for.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Even if you don’t have retail experience, think about times when you went above and beyond to help someone.
✨Demonstrate Teamwork
Since the role involves working with a team and guiding volunteers, be ready to discuss how you’ve successfully collaborated with others in the past. Highlight any leadership experiences, even if they were informal.
✨Ask Thoughtful Questions
At the end of the interview, ask questions that show your interest in the role and the company. Inquire about their approach to community engagement or how they support staff development, which reflects your enthusiasm for the position.
