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- Tasks: Lead volunteer management and support shop teams in recruitment and engagement.
- Company: Join the British Heart Foundation, a leading charity making a real impact on heart health.
- Benefits: Enjoy flexible working hours, time off in lieu, and a collaborative team environment.
- Why this job: Make a difference in your community while developing your leadership skills in a dynamic role.
- Qualifications: Experience in volunteer management and excellent communication skills are essential.
- Other info: Field-based role covering London; must have a full UK driving licence.
The predicted salary is between 28800 - 43200 £ per year.
Are you passionate about people and driven to make a real impact? At the British Heart Foundation (BHF), were looking for aRetail Volunteering Managerto help shape the future of volunteering across our network of shops.
In this exciting role, youll work closely with Regional and Area Managers to bring our volunteering strategy to life. Youll support shop teams with everything from volunteer recruitment and onboarding to engagement and retention and building strong, motivated teams that are at the heart of our success.
Youll also champion our digital volunteering platform,MyVolunteer, making it easier than ever for people to get involved and stay connected.
As part of a friendly and collaborative team of Retail Volunteering Managers, youll share ideas, solve challenges, and help drive innovation in how we support our volunteers.
About You
You will bring expertise in volunteer management, with a proven track record of working with volunteers in either a field-based capacity or within a multi-site organisation. Your experience includes engaging and influencing key stakeholders to deliver innovative, credible solutions that support performance and strategic goals.
Were looking for someone with a strong track record of delivering against key performance indicators and proven experience in training or coaching individuals and groups.
Excellent communication skills are essential, with the ability to speak knowledgeably and passionately about all aspects of volunteering.
Youll bring strong analytical capabilities, with the confidence to question, investigate, and challenge constructively to drive improvement. Outstanding organisational skills are key, as youll need to manage competing priorities, work independently, and take initiative in a fast-paced environment.
Previous experience in a retail setting is desirable and will help you understand the unique challenges and opportunities within our shop network.
We are also looking for:
- A people person who thrives in a team environment
- Strong understanding of the retail sector
- A passion for community and making a difference
- Confidence using digital tools to engage and support others
Working arrangements
This is a field-based role covering London & the surrounding counties, East Anglia and up to the Midlands. You will need to live within the geographical area, or you must be able to relocate to this region.
You must have a full UK driving licence at the time of application with access to your own vehicle.
There will be a requirement for flexible out of hours working to support occasional evening and weekend activity. You will be compensated for this with time off in lieu.
Interview process
The interview process may take place in-person or virtually via MS Teams.
Interviews may take place during the advertising period.
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How to apply
Its quick and easy to apply for a role at the BHF. Just click on the apply button below. All youll need is an up-to-date CV and a supporting statement, outlining your interest in the role and how you meet the roles criteria.
As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, the BHF will use anonymous CV software as part of the application journey.
Should you need any adjustments to the recruitment process, at either application or interview, pleasecontact us.
Retail Volunteering Manager - South in North West London employer: British Heart Foundation
Contact Detail:
British Heart Foundation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Volunteering Manager - South in North West London
✨Tip Number 1
Familiarise yourself with the British Heart Foundation's mission and values. Understanding their commitment to community and volunteering will help you articulate how your passion aligns with their goals during discussions.
✨Tip Number 2
Network with current or former employees of the BHF, especially those in similar roles. They can provide valuable insights into the company culture and expectations, which can be beneficial for your conversations.
✨Tip Number 3
Prepare specific examples from your past experiences that demonstrate your skills in volunteer management and stakeholder engagement. Being able to share these stories will showcase your expertise effectively.
✨Tip Number 4
Stay updated on trends in the retail sector and volunteer management. Showing that you are knowledgeable about current challenges and innovations can set you apart as a candidate who is proactive and informed.
We think you need these skills to ace Retail Volunteering Manager - South in North West London
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and requirements. Tailor your application to highlight how your experience aligns with the role of Retail Volunteering Manager.
Craft a Compelling Supporting Statement: In your supporting statement, express your passion for volunteering and community impact. Clearly outline how your skills and experiences meet the criteria mentioned in the job description, particularly in volunteer management and stakeholder engagement.
Highlight Relevant Experience: Make sure to showcase any previous experience in volunteer management or retail settings. Use specific examples to demonstrate your ability to engage and influence stakeholders, as well as your success in training or coaching others.
Proofread Your Application: Before submitting, carefully proofread your CV and supporting statement for any errors or typos. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at British Heart Foundation
✨Show Your Passion for Volunteering
Make sure to express your genuine enthusiasm for volunteering and community engagement during the interview. The British Heart Foundation values candidates who are passionate about making a difference, so share personal stories or experiences that highlight your commitment to volunteer work.
✨Demonstrate Your Stakeholder Engagement Skills
Prepare examples of how you've successfully engaged and influenced key stakeholders in previous roles. This will showcase your ability to build relationships and deliver innovative solutions, which is crucial for the Retail Volunteering Manager position.
✨Highlight Your Organisational Skills
Given the fast-paced nature of this role, be ready to discuss how you manage competing priorities and stay organised. Share specific strategies or tools you use to keep track of tasks and ensure nothing falls through the cracks.
✨Familiarise Yourself with Digital Tools
Since you'll be championing the MyVolunteer platform, it's important to demonstrate your confidence in using digital tools. Research the platform beforehand and be prepared to discuss how you would leverage it to enhance volunteer engagement and support.
