Location: Hybrid - London office & home
Salary: £61,000 - £63,500 p/a + benefits
Contract: Full Time, Permanent
We are looking for a Property Management Surveyor to join our Property team and play a pivotal role in managing our extensive retail portfolio. Our shops and stores contribute vital funds to power lifesaving research into cardiovascular disease.
Your day-to-day will involve interpreting lease obligations and providing professional advice, ensuring a safe trading environment for our staff and volunteers. You'll also take charge of business rates across the portfolio, manage external rating consultants, and handle budgeting and payment approvals.
You'll be the expert actively resolving landlord-related disputes and maintenance issues. You will act in a timely fashion to resolve complex matters and repair issues across the retail estate.
A key part of the role will be working closely with the Building Surveyors, Building & Maintenance and Facilities Management teams, including chairing regular meetings to ensure a joined-up approach to property management matters.
You’ll lead cross-team discussions to agree clear ownership, avoid duplication, optimise costs and challenge landlords to undertake works where they are responsible under the lease or wider property obligations.
The position has line management responsibility for one surveyor.
About you
We are looking for someone with excellent knowledge and experience of property law and handling property management cases. You’ll be able to interpret and provide detailed advice on lease obligations to ensure landlords comply with their obligations.
As our successful candidate you will be a Chartered Surveyor (MRICS/FRICS) and have extensive experience within Land/Estate/Property Management. You’ll have a full understanding of Codes of Practice and Landlord & Tenant Legislation and a sound understanding of current property issues and markets including service charges.
With a thorough understanding of relevant Health and Safety legislation, you’ll lead on Fire Risk Assessment actions allocated to the Property team.
To succeed in this role, you will:
- be highly organised with excellent attention to detail
- have excellent communication skills, interpersonal and influencing skills
- be able to develop and maintain strong working relationships, within the BHF and with external partners
- be a results-oriented individual
- have strong decision-making skills that are analytical, commercial and pragmatic
- be highly proficient with MS Office
- have experience dealing with complex, legal, landlord-related cases
- have a successful track record of achieving results within the retail industry
Working arrangements
This is a hybrid role, where your work will be split between your home and at least one day per week in our London office. This may vary from time to time so you will need to work in a flexible way to unlock your best work for our cause.
The closing date for applications is 15th September 2026.
The interview process will consist of two stages. 1st stage interviews will be held via MS Teams and be a Q&A session. 2nd stage interviews will be held in person, at our London offices.
We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.
We are committed to fostering a workplace where everyone feels valued and supported.Embracing different perspectives and backgrounds strengthens our organisation and empowers us to make a real differencetogether.
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Property Management Surveyor employer: British Heart Foundation
The British Heart Foundation in Tiverton is an exceptional employer, offering a supportive and community-driven work environment where you can make a real difference. With flexible hours and the opportunity to develop your skills while working alongside passionate volunteers, this role not only provides meaningful employment but also fosters personal growth and teamwork. Join us in our mission to help others while enjoying a rewarding and fulfilling experience in retail.