At a Glance
- Tasks: Engage with customers and promote our charity's mission while merchandising donated stock.
- Company: Join the British Heart Foundation, a community-focused charity with a sustainability mission.
- Benefits: Enjoy 38 days annual leave, staff discounts, and access to health support.
- Other info: Flexible part-time role with opportunities for career progression.
- Why this job: Make a real impact in your community while gaining valuable retail experience.
- Qualifications: Passion for customer service and teamwork; retail experience not essential.
The predicted salary is between 11 - 14 € per hour.
Would you like to be part of a retail team that are community based, offer amazing choice and genuine sustainability? Look no further – join us as a Sales Assistant in Okehampton. This is a part time role working 28 hours a week in one of our busy clothing stores. Our stores are fast‐paced and trade 7 days a week. This role requires flexibility to work weekends and bank holidays on a rota basis.
Role Responsibilities:
- Engage with customers, providing exceptional service and promoting our charity's mission.
- Organise and merchandise donated stock creatively to maximise sales potential.
- Collaborate with our E-Commerce team to maximise online sales.
- As a Keyholder, you'll be the go‐to person when there isn't a manager on duty, keeping the store running and ensuring our customers have a great experience.
You need to be 18+ years old to apply for this role. Physical demands: this role can be physically demanding and will involve moving a high volume of donation bags. You will be given lots of autonomy in your role and will strive to continually build your knowledge of BHF.
Qualifications and Skills:
- Previous retail experience isn't essential. What truly counts is your passion, energy, and ability to deliver the very best customer service.
- You'll be confident within a team environment and comfortable guiding the activity of volunteers on the shop floor.
- Able to work well under pressure and on your own initiative in a dynamic and fast‐paced environment.
- Attention to detail in everything you do.
- Positive, creative, confident, customer service focussed and passionate about sustainability.
- You'll be comfortable with tech, able to use a Till, PC, Smartphone and e‐mail with ease.
About British Heart Foundation:
At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online. Since 1961, British Heart Foundation has been at the forefront of research that has helped to halve annual deaths from cardiovascular disease in the UK. But our work is needed more than ever. In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items from going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and will continue to build upon our reuse agenda in the years to come.
Belonging at BHF:
BHF values the diversity of our communities and is committed to creating an inclusive environment where everyone feels respected and valued. By fostering a culture of inclusion, we believe we are better equipped to achieve our mission of helping people have a healthier heart for longer.
Why join the BHF?
- We have a strong culture of internal progression and will actively support you to develop your career.
Benefits:
- 38 days annual leave (plus the option to sell leave)
- Holistic support leave of up to 10 additional days off each year
- Enhanced family policies (maternity, paternity and adoption leave)
- Wagestream – early access to your wages
- 25% staff discount
- Health cash plan (Dental, Optical, Therapies, etc)
- Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
- Pension with employer contribution of up to 10%
- Cycle to work scheme
- Discounts on gym memberships
- Discounts with a wide range of retailers
Application Process:
To apply, please follow these simple steps:
- Click the "Apply" button below.
- You'll be seamlessly redirected to the BHF Careers page.
- Complete the application form, submit your CV and upload your employment history.
What do I need to know?
- Inclusivity Matters: We're committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process.
- Act Swiftly: Early applications are encouraged. We'll be reviewing submissions throughout the advertising period and may close the advert early.
- Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship.
- Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team.
Sales Assistant in Okehampton employer: British Heart Foundation
Join the British Heart Foundation as a Sales Assistant in Okehampton, where you'll be part of a community-focused retail team dedicated to sustainability and exceptional customer service. Enjoy a supportive work culture that prioritises employee growth with opportunities for internal progression, alongside generous benefits such as 38 days of annual leave, enhanced family policies, and access to holistic health support. With a commitment to inclusivity and a mission that makes a real difference, BHF is an excellent employer for those seeking meaningful and rewarding work.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant in Okehampton
✨Tip Number 1
Get to know the company! Research the British Heart Foundation and its mission. When you show genuine interest in their work during your interview, it’ll set you apart from other candidates.
✨Tip Number 2
Practice your customer service skills! Think of examples where you've gone above and beyond for a customer. This role is all about providing exceptional service, so be ready to share your experiences.
✨Tip Number 3
Be flexible and show your adaptability! Since this role requires working weekends and bank holidays, highlight your willingness to work varied hours. It shows you're committed and ready to jump in when needed.
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application in front of the right people. Plus, it shows you’re tech-savvy, which is a big plus for this role!
We think you need these skills to ace Sales Assistant in Okehampton
Some tips for your application 🫡
Be Yourself:When filling out your application, let your personality shine through! We want to see your passion and energy for customer service and sustainability. Don’t be afraid to show us what makes you unique!
Tailor Your CV:Make sure your CV highlights any relevant experience or skills that align with the Sales Assistant role. Even if you don’t have retail experience, focus on your ability to work in a team and provide great customer service.
Follow Instructions:Pay close attention to the application process. Click the 'Apply' button and make sure to complete all sections of the form. We appreciate candidates who can follow directions and submit everything we need to know about you!
Apply Early:Don’t wait until the last minute to submit your application! We review applications as they come in, so getting yours in early could give you an edge. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at British Heart Foundation
✨Know the Mission
Before your interview, take some time to understand the British Heart Foundation's mission and values. This will help you connect your personal passion for sustainability and community service with their goals, making you a more compelling candidate.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Even if you don't have retail experience, think of times when you helped someone or went above and beyond in any role. This will demonstrate your ability to engage with customers effectively.
✨Be Ready for a Fast-Paced Environment
Since the role is in a busy clothing store, be prepared to discuss how you handle pressure and multitask. Think of specific situations where you've successfully managed multiple responsibilities at once, as this will show you're ready for the dynamic nature of the job.
✨Embrace Technology
Familiarise yourself with basic tech skills, especially using tills and smartphones, as these are essential for the role. If you have any experience with e-commerce or online sales, be sure to mention it, as it aligns well with the responsibilities of collaborating with the E-Commerce team.
