At a Glance
- Tasks: Deliver exceptional customer service and creatively organise donated stock.
- Company: Join a community-focused retail team committed to sustainability.
- Benefits: Enjoy 38 days annual leave, staff discounts, and health cash plans.
- Other info: Flexible part-time role with opportunities for personal growth.
- Why this job: Be part of a dynamic team making a positive impact in your community.
- Qualifications: Passion for customer service and ability to work well in a team.
The predicted salary is between 12 - 15 £ per hour.
Would you like to be part of a retail team that is community‑based, offers amazing choice and genuine sustainability? Look no further – join us as a Sales Assistant in Crawley. This is a part‑time role working 6 hours a week in one of our busy furniture stores. Our stores are fast‑paced and trade 7 days a week. This role requires flexibility to work weekends and bank holidays on a rota basis. You’ll join the team on a 6‑month fixed‑term contract. Candidates must be available to work 10.00am – 16.00pm on Sundays.
What does this role involve?
- As a Sales Assistant you’ll be at the very heart of our retail operation. This is not just standing behind the till or filling shelves type of role – we’re looking for someone who will deliver a first‑class customer service experience.
- Engage with customers, providing exceptional service and promoting our charity’s mission.
- Organise and merchandise donated stock creatively to maximise sales potential.
- Collaborate with our E‑Commerce team to maximise online sales.
Please note, this role can be physically demanding and will involve lifting large pieces of furniture and moving a high volume of donation bags.
What are we looking for?
- Previous retail experience isn’t essential. What truly counts is your passion, energy, and ability to deliver the very best customer service.
- You’ll be confident within a team environment and comfortable guiding the activity of volunteers on the shop floor.
- Able to work well under pressure and on your own initiative in a dynamic and fast‑paced environment.
- Attention to detail in everything you do.
- Positive, creative, confident, customer‑service focused and passionate about sustainability.
- You’ll be comfortable with tech, able to use a Till, PC, Smartphone and e‑mail with ease.
Benefits:
- 38 days annual leave (plus the option to sell leave).
- Holistic support leave of up to 10 additional days off each year.
- Enhanced family policies (maternity, paternity and adoption leave).
- Wagestream – early access to your wages.
- 25% staff discount.
- Health cash plan (Dental, Optical, Therapies, etc.).
- Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP).
- Pension with employer contribution of up to 10%.
- Cycle to work scheme.
- Discounts on gym memberships.
- Discounts with a wide range of retailers.
Inclusivity Matters: We’re committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process.
Sponsorship: We are unlikely to be able to sponsor applicants for this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship. Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team.
Sunday Sales Assistant in Northgate employer: British Heart Foundation
Join our vibrant retail team in Crawley, where we prioritise community engagement and sustainability. As a Sales Assistant, you'll enjoy a supportive work culture with ample opportunities for personal growth, including 38 days of annual leave, enhanced family policies, and access to holistic health benefits. Our commitment to inclusivity and employee well-being makes us an exceptional employer for those seeking meaningful and rewarding work.
StudySmarter Expert Advice🤫
We think this is how you could land Sunday Sales Assistant in Northgate
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including British Heart Foundation, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Sunday Sales Assistant in Northgate
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like British Heart Foundation that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at British Heart Foundation will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about British Heart Foundation and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at British Heart Foundation
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at British Heart Foundation, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at British Heart Foundation!
