At a Glance
- Tasks: Support the Store Manager and ensure top-notch customer service in a vibrant retail environment.
- Company: Join a dynamic home store team in Straiton with a focus on community and growth.
- Benefits: Enjoy 38 days annual leave, early wage access, and a generous staff discount.
- Other info: Flexible hours with opportunities for personal and professional development.
- Why this job: Kickstart your career in retail management while making a positive impact in your community.
- Qualifications: Experience in customer service and a passion for teamwork and retail excellence.
The predicted salary is between 25000 - 30000 € per year.
Are you looking for an opportunity to progress in store management? We’re looking for an Assistant Store Manager to join our home store team in Straiton. Candidate must be fully flexible to work 5 days out of 7, including weekends and bank holidays.
Responsibilities
- Support the Store Manager with the day‑to‑day running of the store and take full responsibility in their absence.
- Ensure the highest standard of customer service.
- Achieve targets.
- Maintain a high standard of visual merchandising.
- Maximise sales through physical and digital channels.
- Support with the recruitment and development of volunteers.
- Achieve expectations within campaign activities.
- Work with the manager to generate stock.
The store operates 7 days a week, so flexibility to work weekends and bank holidays on a rota basis is required. Physical demand is moderate due to the volume of collections, deliveries and donations.
Qualifications
- Experience in a customer-facing role.
- Supervisory experience.
- Commercially driven to encourage new ideas.
- Inclusive approach to developing teams.
- Passion for delivering exceptional customer service and achieving the highest retail standards.
- Results driven with a focus on achieving the right result, the right way.
Benefits
- 38 days annual leave (plus option to buy and sell leave).
- Wagestream – early wage access.
- Holistic support – up to 10 additional days off each year.
- Enhanced family policies (maternity, paternity, adoption leave).
- 25% staff discount.
- Health cash plan (Dental, Optical, Therapies, etc.).
- 24/7 Virtual GP and Employee Assistance Programme (EAP).
- Pension with employer contribution of up to 10%.
- Cycle to work scheme.
- Discounts on gym memberships.
- Discounts with a wide range of retailers.
Applicants must successfully pass a DBS check.
Assistant Store Manager in Midlothian employer: British Heart Foundation
Join our dynamic home store team in Straiton as an Assistant Store Manager, where you'll not only support daily operations but also have the opportunity to grow your career in a supportive and inclusive environment. With generous benefits like 38 days of annual leave, early wage access, and enhanced family policies, we prioritise employee well-being and development. Our commitment to exceptional customer service and teamwork makes us an excellent employer for those seeking meaningful and rewarding work.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager in Midlothian
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the store and its values. This will help you connect with the team and show that you're genuinely interested in being part of their home store family.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your past experiences align with the responsibilities of an Assistant Store Manager, especially around customer service and team development.
✨Tip Number 3
Show off your flexibility! Since the role requires working weekends and bank holidays, be ready to discuss your availability. Highlight any previous experience where you’ve adapted to changing schedules or taken on extra shifts.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep your name fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Assistant Store Manager in Midlothian
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Assistant Store Manager role. Highlight any supervisory experience and customer service achievements to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for retail and how you can contribute to our home store team. Be sure to mention your flexibility and willingness to work weekends and bank holidays.
Showcase Your Results-Driven Mindset:We love candidates who are results-driven! Include examples of how you've achieved targets in previous roles, whether through sales or exceptional customer service. Numbers speak volumes!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at British Heart Foundation
✨Know the Store Inside Out
Before your interview, make sure you familiarise yourself with the store's products and services. Understanding what they offer will help you demonstrate your passion for the role and show that you're genuinely interested in contributing to their success.
✨Showcase Your Customer Service Skills
As an Assistant Store Manager, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for customers. This will highlight your commitment to delivering a great shopping experience and your ability to handle challenges.
✨Demonstrate Leadership Qualities
Since you'll be supporting the Store Manager, it's important to showcase your supervisory experience. Think of instances where you've led a team or taken charge in a challenging situation. This will illustrate your readiness to step up when needed.
✨Be Ready to Discuss Sales Strategies
The role involves maximising sales through various channels. Come prepared with ideas on how to boost sales and improve visual merchandising. This shows that you're commercially driven and ready to contribute to the store's success right from the start.
