At a Glance
- Tasks: Engage with customers and promote our charity's mission while merchandising donated stock.
- Company: Join the British Heart Foundation, a community-focused charity making a real difference.
- Benefits: Enjoy 38 days annual leave, staff discounts, and access to health support.
- Other info: Flexible part-time role with opportunities for career development in a dynamic environment.
- Why this job: Be part of a team that values sustainability and community impact.
- Qualifications: Passion for customer service and a positive attitude are key; retail experience is a bonus.
The predicted salary is between 10 - 12 € per hour.
Would you like to be part of a retail team that is community based, offers amazing choice and genuine sustainability? Look no further – join us as a Sales Assistant in Mansfield. This is a part‑time role working 6 hours a week in one of our busy clothing stores. Our stores are fast‑paced and trade 7 days a week. The role requires flexibility to work weekends and bank holidays on a rota basis, and you must be able to work Sundays, as this is a Sunday Sales Assistant position.
What does this role involve?
- Engage with customers, providing exceptional service and promoting our charity’s mission
- Organise and merchandise donated stock creatively to maximise sales potential
- Collaborate with our E‑Commerce team to maximise online sales
- Act as a keyholder, overseeing store operations when a manager is not present and ensuring a great customer experience (you must be 18+)
- Carry out physically demanding tasks, including moving a high volume of donation bags
- Work with autonomy to continually build knowledge of BHF and its initiatives
What are we looking for?
- Previous retail experience is not essential; what matters most is passion, energy, and a commitment to excellent customer service
- Confidence in a team environment and the ability to guide volunteers on the shop floor
- Ability to work well under pressure and independently in a dynamic, fast‑paced setting
- Attention to detail in everything you do
- Positive, creative, confident, customer‑service focused, and passionate about sustainability
- Comfortable using technology, including tills, PCs, smartphones, and e‑mail
What’s important to us?
At the British Heart Foundation (BHF) we offer a wide range of new and used quality furniture, clothing, jewellery and more, available in store and online. Since 1961, BHF has contributed to halving annual deaths from cardiovascular disease in the UK, and our work continues to be vital.
Belonging at BHF
BHF values the diversity of our communities and is committed to creating an inclusive environment where everyone feels respected and valued. By fostering a culture of inclusion, we achieve our mission of helping people live healthier, longer lives.
Why join the BHF?
We have a strong culture of internal progression and actively support career development. Our generous staff benefits include:
- 38 days annual leave (plus the option to sell leave)
- Holistic support leave of up to 10 additional days off each year
- Enhanced family policies (maternity, paternity, and adoption leave)
- Wagestream – early access to your wages
- 25% staff discount
- Health cash plan (Dental, Optical, Therapies, etc.)
- Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
- Pension with employer contribution of up to 10%
- Cycle to work scheme
- Discounts on gym memberships
- Discounts with a wide range of retailers
Ready to apply?
To apply, please follow these simple steps: Click the Apply button below to be redirected to the BHF Careers page. Complete the application form, submit your CV, and upload your employment history.
What do I need to know?
- Inclusivity Matters: We are committed to fairness and consistency and use anonymous CV software during the application process.
- Act Swiftly: Early applications are encouraged; we will review submissions throughout the advertising period and may close the advert early.
- Sponsorship: This role does not meet the minimum salary criteria for sponsorship and we are unlikely to sponsor applicants.
Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team. Thank you for your interest in joining the British Heart Foundation.
Sales Assistant in Mansfield employer: British Heart Foundation
Join the British Heart Foundation as a Sales Assistant in Mansfield, where you'll be part of a community-focused retail team dedicated to sustainability and exceptional customer service. We offer a supportive work culture with ample opportunities for career development, generous benefits including 38 days annual leave, and a commitment to inclusivity that ensures every employee feels valued. With a strong emphasis on internal progression and holistic support, BHF is an excellent employer for those looking to make a meaningful impact while enjoying a rewarding work environment.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant in Mansfield
✨Tip Number 1
Get to know the British Heart Foundation and its mission inside out. When you walk into that interview, show your passion for sustainability and how it aligns with their values. We want to see that you care about what they do!
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate your ability to engage with customers and handle challenges. We all know that retail can be fast-paced, so being prepared will help you shine.
✨Tip Number 3
Flexibility is key! Make sure you’re ready to discuss your availability, especially for those weekend shifts. Show them you’re willing to jump in wherever needed – it’s a great way to stand out from the crowd.
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy and ensures your application gets to the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Sales Assistant in Mansfield
Some tips for your application 🫡
Show Your Passion:When filling out your application, let your enthusiasm for customer service and sustainability shine through. We want to see that you’re genuinely excited about the role and our mission!
Tailor Your CV:Make sure your CV highlights any relevant experience or skills that align with the Sales Assistant role. Even if you don’t have retail experience, focus on transferable skills like teamwork and communication.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and get straight to what makes you a great fit for our team.
Apply Through Our Website:Don’t forget to apply via our BHF Careers page! It’s the best way to ensure your application gets seen by us. Plus, it’s super easy to follow the steps outlined there.
How to prepare for a job interview at British Heart Foundation
✨Know the Mission
Before your interview, take some time to understand the British Heart Foundation's mission and values. This will help you connect with the role and show your passion for their cause during the interview.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond for a customer or helped resolve an issue. This is key for a Sales Assistant role!
✨Demonstrate Flexibility
Since the role requires working weekends and bank holidays, be ready to discuss your availability. Highlight your willingness to adapt and work in a fast-paced environment, as this will resonate well with the interviewers.
✨Engage with Technology
Familiarise yourself with the technology used in retail, like tills and PCs. If you have experience using similar systems, mention it! Showing comfort with tech can set you apart as a candidate who can hit the ground running.
