At a Glance
- Tasks: Engage customers, organise stock, and support online sales in a vibrant retail environment.
- Company: Join a community-focused retailer committed to sustainability and positive impact.
- Benefits: Enjoy 38 days annual leave, staff discounts, and holistic support for your well-being.
- Other info: Flexible part-time role with opportunities for personal growth and development.
- Why this job: Be part of a team that values creativity, customer service, and sustainability.
- Qualifications: No retail experience needed; just bring your passion and energy!
The predicted salary is between 10 - 12 € per hour.
Be part of a community‑based retail team offering a wide range of clothing and a genuine commitment to sustainability. Join us as a Sales Assistant in Mansfield.
- Part‑time role, 6 hours a week, trading 7 days a week.
- Requires flexibility to work weekends and bank holidays on a rota basis.
- Must be able to work Sundays – this is a Sunday Sales Assistant position.
- Keyholder responsibilities when a manager is not on duty.
Applicants must be 18+ years old.
Responsibilities
- Engage with customers, providing exceptional service and promoting the charity’s mission.
- Organise and merchandise donated stock creatively to maximise sales potential.
- Collaborate with the E‑Commerce team to support online sales.
- Assist with day‑to‑day operations, including till handling, stock management, and maintaining store presentation.
- Support volunteers on the shop floor and act as a point of contact in the absence of a manager.
Physical requirements: The role can be physically demanding and will involve moving a high volume of donation bags.
Qualifications & Requirements
- Previous retail experience is not essential; passion, energy, and a commitment to outstanding customer service are essential.
- Confident working within a team and comfortable guiding volunteers.
- Ability to work well under pressure and independently in a dynamic, fast‑paced environment.
- Strong attention to detail in every task.
- Positive, creative, customer‑service focused, and passionate about sustainability.
- Technologically savvy – comfortable using a till, PC, smartphone, and e‑mail.
Benefits
- 38 days annual leave (plus the option to sell leave).
- Holistic support leave of up to 10 additional days off each year.
- Enhanced family policies (maternity, paternity, adoption leave).
- Early access to wages via Wagestream.
- 25% staff discount.
- Health cash plan (Dental, Optical, Therapies, etc).
- Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP).
- Pension with employer contribution of up to 10%.
- Cycle to work scheme.
- Discounts on gym memberships and various retailers.
Location: Mansfield store – 6 hours per week, 7 days trading, with weekend and bank holiday rota.
Sales Assistant in Mansfield Woodhouse employer: British Heart Foundation
Join our vibrant community-based retail team in Mansfield as a Sales Assistant, where your passion for sustainability and exceptional customer service will thrive. Enjoy a supportive work culture that prioritises employee well-being with generous benefits like 38 days of annual leave, enhanced family policies, and access to holistic health support. With opportunities for personal growth and a commitment to making a positive impact, this role offers a rewarding experience in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant in Mansfield Woodhouse
✨Tip Number 1
Get to know the company and its mission! Before you step into that interview, do a bit of research on their commitment to sustainability. It’ll show you’re genuinely interested and ready to engage with customers about it.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle tricky situations or provide exceptional service. Role-playing with a friend can help you feel more confident when it’s your turn to shine.
✨Tip Number 3
Show off your teamwork spirit! Since you’ll be working alongside volunteers and other staff, highlight any past experiences where you’ve collaborated effectively. We love seeing candidates who can bring energy and positivity to the team!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our community-focused retail team right from the start.
We think you need these skills to ace Sales Assistant in Mansfield Woodhouse
Some tips for your application 🫡
Show Your Passion:We want to see your enthusiasm for customer service and sustainability! Make sure to highlight any experiences or interests that showcase your commitment to these values in your application.
Tailor Your Application:Don’t just send a generic application. We love it when you personalise your cover letter and CV to reflect the role of Sales Assistant. Mention how your skills align with our mission and the responsibilities listed in the job description.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free from jargon. Highlight your key skills and experiences without rambling on!
Apply Through Our Website:To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application and can consider you for the Sales Assistant position in Mansfield!
How to prepare for a job interview at British Heart Foundation
✨Know the Mission
Before your interview, take some time to understand the charity's mission and values. This will help you connect with the role and show your genuine commitment to sustainability, which is a key aspect of the job.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided exceptional customer service. Even if you don't have retail experience, think about times when you've helped someone or resolved an issue – this will demonstrate your passion and energy for the role.
✨Be Ready for Teamwork
Since the role involves collaborating with volunteers and the E-Commerce team, be prepared to discuss how you work well in a team. Share specific instances where you've guided others or contributed to a group effort, highlighting your ability to support and lead.
✨Demonstrate Your Tech Savviness
As the role requires using a till and other technology, brush up on your tech skills before the interview. Be ready to talk about your comfort level with technology and any relevant experiences, as this will show you're capable of handling the day-to-day operations smoothly.
