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For Companies At a Glance
- Tasks: Help customers, promote campaigns, and keep the shop tidy and organised.
- Company: Join a leading charity dedicated to heart and circulatory disease research.
- Benefits: Enjoy discounts, training opportunities, and support while making a difference.
- Why this job: Make a real impact in your community while gaining valuable experience.
- Qualifications: Open to anyone over 17 with a passion for helping others.
- Other info: Flexible hours and a friendly team await you!
Our charity funds around £100 million of research each year into all heart and circulatory diseases and the things that cause them. Heart diseases, stroke, vascular dementia, and diabetes are all connected, and they are all under our microscope. Our volunteers help us fund lifesaving science to improve the lives of families and loved ones living with heart and circulatory disease. Volunteering with us is easy, flexible, and inclusive. If you can spare a few hours a week, or a couple of hours occasionally, we would love you to join our volunteer team.
Our Sales Floor Volunteers are the first point of contact for customers when they enter our charity shop. You will be greeting customers, helping them find the items they are looking for, and answering their questions, with help on hand from the shop team. You will provide invaluable help in the running of the shop, keeping it stocked and attractively displayed. Just so you know, we are unable to accept volunteers aged under 17 or with unspent criminal convictions. Please note this is an unpaid voluntary position in a friendly charity shop.
Typical tasks include:
- Helping customers on the shop floor & providing good all-round customer service
- Promoting our campaigns and any in-store sales to customers
- Working on window and shop displays to make them look their best
- Keeping the shop tidy, clean and well organised, some light housekeeping
- Helping your fellow volunteers and staff with customer queries
Volunteering with British Heart Foundation comes with plenty of benefits too:
- A 25% discount on donated goods and 10% discount on new goods in our shops
- Unlimited, free, and confidential support by Retail Trust
- Access to training and development
- Reasonable travel expenses reimbursed
- Refreshments available
- Volunteer certificates, references and long service awards provided
- Access to discounts with other retailers
Sales Floor Volunteer JBLE1_NI in Londonderry employer: British Heart Foundation
Contact Detail:
British Heart Foundation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Floor Volunteer JBLE1_NI in Londonderry
✨Tip Number 1
Get to know the charity and its mission! Before you step into that shop, do a bit of research on the British Heart Foundation. Understanding their goals and values will help you connect with customers and show your genuine passion for the cause.
✨Tip Number 2
Practice your customer service skills! As a Sales Floor Volunteer, you'll be the friendly face welcoming customers. Brush up on your communication skills and think about how you can make every interaction positive and helpful.
✨Tip Number 3
Be proactive in the shop! Don’t just wait for customers to approach you; take the initiative to engage with them. Ask if they need help finding anything or suggest items based on what they’re looking for. This shows you're keen and ready to contribute!
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets to the right people. Plus, it shows you’re tech-savvy and serious about joining our team. Let’s get you started on this rewarding journey!
We think you need these skills to ace Sales Floor Volunteer JBLE1_NI in Londonderry
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your enthusiasm for volunteering with us.
Tailor Your Application: Make sure to highlight any relevant experience or skills that relate to the role of Sales Floor Volunteer. Whether it’s customer service or teamwork, we love to see how you can contribute to our charity shop!
Keep It Clear and Concise: While we appreciate a good story, keep your application straightforward. Use clear language and bullet points where possible to make it easy for us to read and understand your qualifications.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and get back to you about joining our fantastic volunteer team.
How to prepare for a job interview at British Heart Foundation
✨Know the Cause
Before your interview, take some time to understand the charity's mission and the impact of their work. Familiarise yourself with heart and circulatory diseases, as well as the role volunteers play in supporting research. This knowledge will show your genuine interest and commitment.
✨Customer Service Focus
As a Sales Floor Volunteer, you'll be interacting with customers regularly. Prepare examples from your past experiences where you've provided excellent customer service. Think about how you can make customers feel welcome and valued in the shop.
✨Team Player Attitude
Volunteering is all about teamwork! Be ready to discuss how you’ve collaborated with others in previous roles. Highlight your ability to support fellow volunteers and staff, as this will demonstrate that you're a great fit for their friendly environment.
✨Dress the Part
Even though it's a volunteer position, first impressions matter! Dress smartly and comfortably for your interview. This shows respect for the opportunity and reflects the professional image they want to project in their charity shop.