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- Tasks: Help customers, promote campaigns, and keep the shop tidy.
- Company: Join the British Heart Foundation and support lifesaving research.
- Benefits: Enjoy discounts, training, and support while volunteering.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Open to anyone over 17 with a passion for helping others.
- Other info: Flexible hours and a friendly team await you!
Our charity funds around £100 million of research each year into all heart and circulatory diseases and the things that cause them. Heart diseases, stroke, vascular dementia, and diabetes are all connected, and they are all under our microscope. Our volunteers help us fund lifesaving science to improve the lives of families and loved ones living with heart and circulatory disease. Volunteering with us is easy, flexible, and inclusive. If you can spare a few hours a week, or a couple of hours occasionally, we would love you to join our volunteer team.
Our Sales Floor Volunteers are the first point of contact for customers when they enter our charity shop. You will be greeting customers, helping them find the items they are looking for, and answering their questions, with help on hand from the shop team. You will provide invaluable help in the running of the shop, keeping it stocked and attractively displayed. Just so you know, we are unable to accept volunteers aged under 17 or with unspent criminal convictions. Please note this is an unpaid voluntary position in a friendly charity shop.
Typical tasks include:
- Helping customers on the shop floor & providing good all-round customer service
- Promoting our campaigns and any in-store sales to customers
- Working on window and shop displays to make them look their best
- Keeping the shop tidy, clean and well organised, some light housekeeping
- Helping your fellow volunteers and staff with customer queries
Volunteering with British Heart Foundation comes with plenty of benefits too:
- A 25% discount on donated goods and 10% discount on new goods in our shops
- Unlimited, free, and confidential support by Retail Trust
- Access to training and development
- Reasonable travel expenses reimbursed
- Refreshments available
- Volunteer certificates, references and long service awards provided
- Access to discounts with other retailers
Sales Floor Volunteer in Londonderry employer: British Heart Foundation
Contact Detail:
British Heart Foundation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Floor Volunteer in Londonderry
✨Tip Number 1
Get to know the charity and its mission! Before you step into that shop, do a bit of research on the British Heart Foundation. Understanding their work will help you connect with customers and show your genuine passion for the cause.
✨Tip Number 2
Practice your customer service skills! As a Sales Floor Volunteer, you'll be the friendly face welcoming customers. Brush up on your communication skills and think about how you can make every visitor feel valued and appreciated.
✨Tip Number 3
Be proactive and take initiative! Don’t wait for tasks to be assigned to you. If you see something that needs doing, like tidying up or helping a customer, jump right in. This shows your commitment and enthusiasm!
✨Tip Number 4
Apply through our website! It’s the easiest way to get started. Plus, it shows you're serious about joining our team. We can’t wait to have you on board making a difference in the community!
We think you need these skills to ace Sales Floor Volunteer in Londonderry
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to know who you are and what makes you tick. Don’t be afraid to show your passion for helping others and your enthusiasm for volunteering with us.
Tailor Your Application: Make sure to read the job description carefully and highlight any relevant experience or skills you have. Whether it’s customer service or teamwork, we love to see how your background fits with what we do at the charity shop.
Keep It Clear and Concise: While we love a good story, keep your application straightforward and to the point. Use clear language and avoid jargon. This helps us understand your qualifications quickly and easily!
Apply Through Our Website: We encourage you to apply directly through our website. It’s super easy and ensures your application goes straight to us. Plus, you’ll find all the info you need about the role and our mission there!
How to prepare for a job interview at British Heart Foundation
✨Know the Cause
Before your interview, take some time to understand the charity's mission and the impact of their work. Familiarise yourself with heart and circulatory diseases, as well as the role volunteers play in supporting research. This knowledge will show your genuine interest and commitment.
✨Customer Service Skills
As a Sales Floor Volunteer, you'll be interacting with customers regularly. Think about your previous experiences in customer service, even if they were informal. Prepare examples of how you've helped others or resolved issues, as this will demonstrate your ability to provide excellent service.
✨Show Your Team Spirit
Volunteering is all about teamwork! Be ready to discuss how you work well with others. Share instances where you've collaborated with a team to achieve a goal or supported fellow volunteers. This will highlight your ability to contribute positively to the shop environment.
✨Ask Questions
At the end of the interview, don’t hesitate to ask questions about the role or the charity. Inquire about training opportunities or how volunteers can make a difference. This shows that you're engaged and eager to learn more about your potential contribution.