We're looking for an experienced UX Designer to join our Digital Team and help shape the online user experience for the British Heart Foundation (BHF).
The British Heart Foundation (BHF) is embarking on a significant digital transformation, prioritising personalised customer experiences, boosting fundraising income, and improving support for individuals living with heart and circulatory conditions.
As a UX Designer, you'll be pivotal in driving this transformation. You'll spearhead user research, identify key user behaviours, translate insights into practical recommendations, and deliver innovative design concepts that align with best practices.
You'll work closely with our dynamic Digital, Marketing, Fundraising, and Engagement teams to craft and optimise impactful digital experiences.
UX Strategy & Design: Convert research findings into wireframes, interactive prototypes, and high-fidelity UI designs (preferably using Figma). Trend Analysis & Innovation: Stay abreast of UX trends and implement best practices to enhance the user experience.
Stakeholder Communication: Effectively visualise, explain, and secure buy-in for design decisions from stakeholders at all levels.
Project Management: Manage multiple projects effectively, ensuring timely delivery and collaboration with various stakeholders.
As our ideal candidate, you bring experience conducting thorough user research and discovery, producing wireframes, interactive prototypes, and UI designs, ideally within Figma.
With proven experience as a UX Designer, UI Designer, or similar role, you have a strong portfolio of design projects, a track record of staying ahead of UX trends, and a solid understanding of what makes an experience accessible to all users.
Able to visualise, explain, and create buy-in for your work with stakeholders at all levels, you have a solid background in translating diverse business objectives into UX insights as well as designs that meet customer needs and drive tangible impact on organisational objectives.
You have outstanding time management and organisation skills, demonstrated by your track record of managing multiple projects with different stakeholders across a wide-ranging business portfolio.
We celebrate and value the diversity of the communities we serve, recognising that embracing different perspectives and backgrounds strengthens our organisation and drives innovation. By fostering an inclusive environment where everyone feels respected and supported, we are better equipped to achieve our mission of helping people have a healthier heart for longer.
By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
At BHF, we offer a comprehensive range of benefits designed to support our colleagues’ wellbeing and professional growth.
Need more help balancing your work and home life? BHF use anonymous CV software as part of the application journey.
We support responsible use of AI to help shape your application.
Digital and UX Designer in London employer: British Heart Foundation
The British Heart Foundation in Tiverton is an exceptional employer, offering a supportive and community-driven work environment where you can make a real difference. With flexible hours and the opportunity to develop your skills while working alongside passionate volunteers, this role not only provides meaningful employment but also fosters personal growth and teamwork. Join us in our mission to help others while enjoying a rewarding and fulfilling experience in retail.
