Sales Assistant in Kettering

Would you like to be part of a retail team that are community based, offer amazing choice and genuine sustainability?

Look no further – join us as a Sales Assistant in Kettering

This is a part time role working 14 hours a week in one of our busy clothing stores. Our stores are fast-paced and trade 7 days a week. The role requires flexibility to work weekends and bank holidays on a rota basis. Candidate must be fully flexible to work on a weekly rota basis across 7 days per week including Weekends and Bank Holidays.

What does this role involve?

As a Sales Assistant you’ll be at the very heart of our retail operation. This is not just a standing behind the till or filling shelves type of role, we’re looking for someone who will deliver a first class customer service experience. It’s a fun, fast-paced environment where no two days are the same and everyone works as a team. Every day is different in charity retail, as well as working on the till or sorting donations, you can expect to:

• Engage with customers, providing exceptional service and promoting our charity’s mission
• Organise and merchandise donated stock creatively to maximise sales potential
• Collaborate with our E-Commerce team to maximise online sales
• As a Keyholder, you’ll be the go-to person when there isn’t a manager on duty, keeping the store running and ensuring our customers have a great experience. You’ll need to be 18+ years old to apply for this role

Please note, this role can be physically demanding and will involve moving a high volume of donation bags.

What are we looking for?

• Previous retail experience isn’t essential. What truly counts is your passion, energy, and ability to deliver the very best customer service.
• You’ll be confident within a team environment and comfortable guiding the activity of volunteers on the shop floor
• Able to work well under pressure and on your own initiative in a dynamic and fast-paced environment
• Attention to detail in everything you do
• Positive, creative, confident, customer service focussed and passionate about sustainability
• You’ll be comfortable with tech, able to use a Till, PC, Smartphone and e‑mail with ease.

Benefits and why join

We have a strong culture of internal progression and will actively support you to develop your career. Our generous staff benefits include:

• 38 days annual leave (plus the option to sell leave)
• Holistic support leave of up to 10 additional days off each year
• Enhanced family policies (maternity, paternity and adoption leave)
• Wagestream – early access to your wages
• 25% staff discount
• Health cash plan (Dental, Optical, Therapies, etc)
• Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
• Pension with employer contribution of up to 10%
• Cycle to work scheme
• Discounts on gym memberships
• Discounts with a wide range of retailers

Inclusivity Matters

We’re committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process.

Join us – applying is simple

1. Click the “Apply” button below.
2. You’ll be redirected to the BHF Careers page.
3. Complete the application form, submit your CV and upload your employment history.

Note On Sponsorship

We are unlikely to sponsor applicants for this role due to the minimum salary criteria not being met.

#J-18808-Ljbffr