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- Tasks: Drive sales, lead teams, and deliver top-notch customer service across various stores.
- Company: Join the British Heart Foundation, making a real difference in communities.
- Benefits: Enjoy 38 days annual leave, health cash plans, and discounts on gym memberships.
- Why this job: Develop your retail management career while contributing to lifesaving research.
- Qualifications: Previous retail experience and strong leadership skills are essential.
- Other info: Willingness to travel and a full UK driving licence required.
The predicted salary is between 28800 - 42000 £ per year.
We are looking for a Store Manager Designate to join our retail field team covering our home stores across North & East London and the Essex area. From working in a variety of stores you will gain exposure to different markets, layouts and turnover of stores before taking responsibility of your own store. The Store Manager Designate role provides cover across different locations to support the day to day running of the required stores.
Responsibilities:
- Driving sales and achieving targets
- Delivering a high standard of service to customers that is expected by the BHF
- Leading and developing a team of staff and volunteers
- Depositing for Store Managers
- Stock generation and management
- Visual merchandising
- Recruitment and training of staff and volunteers
What are we looking for?
- Previous retail experience is essential
- Good commercial awareness
- Experience of leading and developing teams
- Ability to achieve sales targets
- Committed to achieving the highest retail standards at all times
- Results driven but with a recognition of right result, right way
- Excellent customer service skills
- Ability to build rapport with people
This role involves providing cover and support to various stores. Therefore, willingness to travel to various sites is essential. The successful candidate will need a full UK driving licence.
About the employer:
At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online. In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come. Everything we do comes back to funding lifesaving research for all heart and circulatory conditions. We are more ambitious and determined than ever - because the cures and treatments we need are in sight. You could be part of getting us there sooner!
Equality, Diversity and Inclusion:
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Why join the BHF?
We have a strong culture of internal progression and will actively support you to develop your career.
Benefits:
- 38 days annual leave (plus the option to buy and sell leave)
- Holistic support leave of up to 10 additional days off each year
- Enhanced family policies (maternity, paternity and adoption leave)
- Wagestream - early access to your wages
- 25% staff discount
- Health cash plan (Dental, Optical, Therapies, etc)
- Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
- Pension with employer contribution of up to 10%
- Cycle to work scheme
- Discounts on gym memberships
- Discounts with a wide range of retailers
Ready to apply?
Store Manager Designate in Ilford employer: British Heart Foundation
Contact Detail:
British Heart Foundation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager Designate in Ilford
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who work at BHF or similar organisations. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by practising common questions related to retail management. Think about your past experiences and how they align with the responsibilities of a Store Manager Designate. We want you to shine!
✨Tip Number 3
Show off your passion for the role! When you get the chance to speak with hiring managers, express why you’re excited about working with BHF and how you can contribute to their mission. Authenticity goes a long way!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the BHF team and making a difference in the community.
We think you need these skills to ace Store Manager Designate in Ilford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Store Manager Designate role. Highlight your retail experience, team leadership, and any achievements in driving sales or improving customer service.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about working with the British Heart Foundation and how your background makes you a perfect fit for this role. Don’t forget to mention your commitment to high retail standards!
Showcase Your Team Leadership Skills: Since leading and developing a team is key for this position, share specific examples of how you've successfully managed teams in the past. This could be through training, motivating staff, or achieving targets together.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our amazing company culture!
How to prepare for a job interview at British Heart Foundation
✨Know Your Retail Stuff
Make sure you brush up on your retail knowledge, especially about the British Heart Foundation. Understand their mission, values, and how they operate. This will show that you're genuinely interested in the role and can align with their goals.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led and developed teams in previous roles. Think about specific situations where you motivated staff or volunteers to achieve targets. This is crucial for a Store Manager Designate, so be ready to share your experiences.
✨Demonstrate Customer Service Excellence
Be prepared to discuss your approach to delivering outstanding customer service. Share stories that highlight your ability to build rapport with customers and resolve issues effectively. This will resonate well with the BHF's commitment to high service standards.
✨Be Ready to Talk Numbers
Since driving sales and achieving targets is a key responsibility, come equipped with examples of how you've met or exceeded sales goals in the past. Discuss your commercial awareness and how you can apply it to different store environments.
