At a Glance
- Tasks: Engage with customers, process sales, and support a vital cause in your local charity shop.
- Company: Join the British Heart Foundation, funding lifesaving research for heart and circulatory diseases.
- Benefits: Enjoy discounts, training opportunities, and support while making a difference.
- Other info: Flexible hours, great team environment, and a chance to gain valuable experience.
- Why this job: Be the friendly face of change and help improve lives through volunteering.
- Qualifications: Friendly attitude and willingness to learn; must be 17 or older.
Our charity funds around £100 million of research each year into all heart and circulatory diseases and the things that cause them. Heart diseases, stroke, vascular dementia, and diabetes are all connected, and they are all under our microscope. Our volunteers help us fund lifesaving science to improve the lives of families and loved ones living with heart and circulatory disease. Volunteering with us is easy, flexible, and inclusive. If you can spare a few hours a week, or a couple of hours occasionally, we would love you to join our volunteer team.
Could you be the friendly face of your local British Heart Foundation shop? With support around you and full training provided, you will be processing sales through the till as a volunteer cashier, talking to customers and thanking every donor - helping us continue to fund lifesaving research. This is a customer-focused role where you will meet and interact with a wide range of people.
Just so you know, we are unable to accept volunteers aged under 17 or with unspent criminal convictions. Please note this is an unpaid voluntary position in a friendly charity shop.
Typical tasks include:
- Engaging with customers and serving them in a helpful and friendly way
- Answering questions from customers, donors, and supporters
- Communicating with fellow volunteers about what has sold and needs re-stocking
- Honing your retail and cashier skills behind the till and taking payments
- Helping with administration and reception duties around the till area
- Promoting Gift Aid and sales campaigns
Volunteering with British Heart Foundation comes with plenty of benefits too:
- A 25% discount on donated goods and 10% discount on new goods in our shops
- Unlimited, free, and confidential support by Retail Trust
- Access to training and development
- Reasonable travel expenses reimbursed
- Refreshments available
- Volunteer certificates, references, and long service awards provided
- Access to discounts with other retailers
Cash Desk Volunteer Saturday Afternoons in Hove employer: British Heart Foundation
The British Heart Foundation is an exceptional employer for those looking to make a meaningful impact in their community. As a Cash Desk Volunteer, you will be part of a supportive and inclusive team, receiving full training while engaging with customers and donors in a friendly charity shop environment. With benefits such as discounts on goods, access to training, and reimbursement of travel expenses, volunteering here not only enriches your skills but also contributes to vital research that saves lives.
StudySmarter Expert Advice🤫
We think this is how you could land Cash Desk Volunteer Saturday Afternoons in Hove
✨Tip Number 1
Get to know the charity! Familiarise yourself with the British Heart Foundation's mission and values. This will help you connect with the team and show your genuine interest during your volunteering experience.
✨Tip Number 2
Be proactive when you start volunteering. Don’t just wait for tasks to be assigned; ask how you can help out. This shows initiative and a willingness to learn, which is always appreciated in a team environment.
✨Tip Number 3
Engage with customers and fellow volunteers. Building rapport with both can enhance your experience and make your role more enjoyable. Plus, it’s a great way to develop your communication skills!
✨Tip Number 4
Take advantage of the training and development opportunities offered. Whether it's honing your cashier skills or learning about customer service, these experiences can boost your confidence and prepare you for future roles.
We think you need these skills to ace Cash Desk Volunteer Saturday Afternoons in Hove
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the cause shine through! We want to see why you’re excited about volunteering with us and how you can contribute to our mission of funding lifesaving research.
Tailor Your Application:Make sure to customise your application to highlight relevant skills and experiences. Whether it’s customer service or teamwork, we want to know how your background fits the role of a Cash Desk Volunteer.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This helps us understand your strengths quickly!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and get back to you. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at British Heart Foundation
✨Know the Cause
Before your interview, take some time to understand the mission of the British Heart Foundation. Familiarise yourself with their work in funding research for heart and circulatory diseases. This will not only show your genuine interest but also help you connect your personal values with their goals.
✨Show Your Customer Service Skills
Since this role is all about engaging with customers, think of examples from your past experiences where you've provided excellent customer service. Be ready to share how you handled difficult situations or made a customer's day better. This will demonstrate that you're a great fit for the friendly face they’re looking for.
✨Ask Thoughtful Questions
Prepare a few questions to ask during the interview. This could be about the training process, the team you'll be working with, or how volunteers can make a difference. Asking insightful questions shows that you’re proactive and genuinely interested in contributing to the charity’s mission.
✨Be Yourself
Remember, they want to see the real you! Be friendly, approachable, and authentic during the interview. Share your passion for volunteering and how you can contribute to the team. A positive attitude goes a long way in making a lasting impression.
