At a Glance
- Tasks: Engage customers, organise stock, and support online sales in a vibrant retail environment.
- Company: Join a community-focused retailer committed to sustainability and exceptional service.
- Benefits: Enjoy 38 days annual leave, staff discounts, and holistic support for your well-being.
- Other info: Flexible hours with opportunities for personal growth and development.
- Why this job: Be part of a dynamic team making a positive impact while gaining valuable retail experience.
- Qualifications: Enthusiasm, customer service skills, and a passion for sustainability are key.
The predicted salary is between 10 - 12 £ per hour.
Would you like to be part of a retail team that is community based, offers amazing choice and genuine sustainability? Look no further – join us as a Sales Assistant in Wallsend. This is a part‑time role working 6 hours a week in one of our busy clothing stores. Our stores are fast‑paced and trade 7 days a week. This role requires flexibility to work weekends and bank holidays on a rota basis. You’ll join the team on a 6‑month fixed‑term contract. This position is for a Sunday Sales Assistant candidate – you must be able to work on Sundays.
What does this role involve?
- Engage with customers, providing exceptional service and promoting our charity’s mission.
- Organise and merchandise donated stock creatively to maximise sales potential.
- Collaborate with our E‑Commerce team to maximise online sales.
- As a Keyholder, you’ll be the go‑to person when there isn’t a manager on duty, keeping the store running and ensuring our customers have a great experience.
All candidates must be 18+ years old and able to handle physical demands, including moving a high volume of donation bags.
What are we looking for?
- Previous retail experience isn’t essential, but enthusiasm, energy, and outstanding customer service are required.
- Confidence in a team environment and comfort guiding volunteers on the shop floor.
- Ability to work well under pressure and on your own initiative.
- Attention to detail.
- Positive, creative, confident, customer‑service‑focused, and passionate about sustainability.
- Comfortable with tech: operating tills, PCs, smartphones, and e‑mail.
Benefits:
- 38 days annual leave (plus option to sell leave)
- Holistic support leave of up to 10 additional days off each year
- Enhanced family policies (maternity, paternity and adoption leave)
- Wagestream – early access to wages
- 25% staff discount
- Health cash plan (Dental, Optical, Therapies, etc.)
- Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
- Pension with employer contribution of up to 10%
- Cycle to work scheme
- Discounts on gym memberships
- Discounts with a wide range of retailers
Sales Assistant in Hebburn employer: British Heart Foundation
Join our vibrant retail team in Wallsend, where we prioritise community engagement and sustainability. As a Sales Assistant, you'll enjoy a supportive work culture that values your contributions, with ample opportunities for personal growth and development. With generous benefits including 38 days of annual leave, enhanced family policies, and access to wellness resources, we strive to create a rewarding environment for all our employees.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant in Hebburn
✨Tip Number 1
Get to know the company and its mission! Before your interview, do a bit of research on their community initiatives and sustainability efforts. This will show that you’re genuinely interested and aligned with their values.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to engage with customers or guide volunteers. Role-playing these situations can help you feel more confident and prepared for the real deal.
✨Tip Number 3
Be flexible and ready to adapt! Since this role requires working weekends and bank holidays, highlight your availability during the interview. Show them you’re ready to jump in whenever needed!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and contributing to our mission.
We think you need these skills to ace Sales Assistant in Hebburn
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for customer service and sustainability shine through. We want to see that you're excited about joining our community-based team and making a difference!
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Sales Assistant role. Mention any relevant experience, even if it’s not retail-specific, and show us why you’d be a great fit for our store.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a standout candidate. Remember, we’re looking for someone who can handle the fast-paced environment!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at British Heart Foundation
✨Know the Company and Its Mission
Before your interview, take some time to research the company’s mission and values, especially their focus on sustainability. This will help you align your answers with what they stand for and show that you're genuinely interested in being part of their community.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Even if you don’t have retail experience, think about times when you helped someone or went above and beyond to assist a friend or family member.
✨Demonstrate Flexibility and Team Spirit
Since this role requires working weekends and bank holidays, be ready to discuss your availability. Highlight any previous experiences where you worked as part of a team, especially in fast-paced environments, to show you can handle the demands of the job.
✨Be Tech-Savvy
Familiarise yourself with basic tech skills, like operating tills and using smartphones. If you have experience with e-commerce or online sales, mention it! This will reassure them that you can collaborate effectively with their E-Commerce team.
