At a Glance
- Tasks: Lead a diverse team to maximise sales and achieve store targets in a fast-paced environment.
- Company: Join a supportive team at a leading charity shop in Fakenham.
- Benefits: Enjoy 38 days annual leave, health cash plan, and discounts on gym memberships.
- Other info: Flexible working hours with opportunities for personal and professional growth.
- Why this job: Make a real impact by funding life-saving research while developing your leadership skills.
- Qualifications: Experience in retail or customer service and strong team leadership abilities.
The predicted salary is between 25000 - 30000 £ per year.
Join our shop team in Fakenham (NR21 9AP) on a 6-month fixed term contract.
What does this role involve? As a Store Manager you will be accountable for your store's performance, maximising sales through physical and digital channels, and achieving store targets by leading an inclusive and diverse team that consistently demonstrates the BHF values. Each day is different in this varied, fast paced and hands on role. Due to the volume of donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life saving research.
What are we looking for?
- Experience working in a customer facing role in retail, hospitality or service industry
- Experience of leading, motivating and developing teams
- Commercial awareness
- Ability to achieve sales targets
- Committed to achieving the highest retail standards at all times
- Able to work under own initiative and take a proactive approach to changing business needs and objectives
- Thrives working in a hands on, fast‑paced environment
- An understanding of budgets and P&L
Our stores are fast‑paced and trade 7 days a week which means we require flexibility from our store teams to work weekends and bank holidays on a rota basis.
Benefits:
- 38 days annual leave (plus the option to buy and sell leave)
- Holistic support leave of up to 10 additional days off each year
- Enhanced family policies (maternity, paternity and adoption leave)
- Wagestream - early access to your wages
- 25% staff discount
- Health cash plan (Dental, Optical, Therapies, etc)
- Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
- Pension with employer contribution of up to 10%
- Cycle to work scheme
- Discounts on gym memberships
- Discounts with a wide range of retailers
We are committed to fostering a workplace where everyone feels valued and supported. Embracing different perspectives and backgrounds strengthens our organisation and empowers us to make a real difference together.
Store Manager in Fakenham employer: British Heart Foundation
As a Store Manager at our Fakenham location, you will be part of a dynamic team dedicated to making a meaningful impact through retail. We offer an inclusive work culture that values diversity and provides ample opportunities for personal and professional growth, alongside generous benefits such as 38 days of annual leave, enhanced family policies, and access to holistic support. Join us in a rewarding role where your leadership will directly contribute to funding life-saving research while enjoying a supportive environment that prioritises employee well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager in Fakenham
✨Get Your Foot in the Door Early
In retail, many temporary roles pop up during peak seasons, like Christmas or summer sales. Keep an eye on the calendars for these spikes and start scouting for opportunities a bit in advance. We can even help you stay sharp on your search!
✨Utilise Local Connections
Visit local shops in person and chat with managers about potential temporary openings. Many retail positions are filled by word-of-mouth, so don’t underestimate the power of a good conversation while you grab a coffee or do your weekly shopping!
✨Show Off Your Availability
Retail managers love flexibility! Make sure to highlight your availability in a casual chat or when you apply through our website. The more open you are to work varied shifts, the more likely they are to bring you on board—especially for temporary gigs!
✨Be Ready for On-the-Spot Interviews
When you walk into a shop, be prepared for the possibility of an on-the-spot interview. Dress comfortably but smartly, have a few key points about your experience ready, and be enthusiastic. Remember, it’s all about making that positive first impression!
We think you need these skills to ace Store Manager in Fakenham
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any relevant experience you've got, whether it’s casual jobs or volunteer work. Employers want to see that you can interact well with customers, so think about any instances where you've gone the extra mile to help someone out.
Flexibility Is Your Best Friend:Since this is a temporary position, you should emphasise your flexibility in your application. Mention your availability clearly in your cover letter and CV—employers love knowing they can rely on you to work varied hours, especially during busy periods!
Keep It Short and Sweet:For temporary roles, we don’t need an essay! Keep your CV and cover letter concise, focusing on the most relevant experiences and skills. Highlight any specific retail achievements, like sales targets met or product knowledge that demonstrates your eagerness to dive straight in.
Tailor Your Application to British Heart Foundation:Don’t forget to personalise your application for British Heart Foundation! Take a look at their values and product range, and if you’ve had previous experience with similar brands, mention that. It shows you’re genuinely interested in the role and have a good understanding of what they do.
How to prepare for a job interview at British Heart Foundation
✨Show Off Your Customer Service Skills
In retail, it's all about customer interaction, so be ready to share examples of how you've handled tough customer situations. We recommend thinking through a couple of scenarios before the interview where you went above and beyond to help a customer, as these can really make you stand out.
✨Brush Up on Product Knowledge
Temporary roles often have a steep learning curve because you'll need to pick up product knowledge fast. Take some time to familiarise yourself with the main products or services that British Heart Foundation offers, and if possible, try to understand their current promotions. It’ll give you the edge to engage customers effectively.
✨Flexibility is Key
Being in a temporary retail role means you may need to adapt quickly to different tasks or shifts. Be prepared to highlight your flexibility and willingness to take on varied responsibilities during the interview. Think of examples where you've had to juggle multiple tasks at once – that’ll show you're a great fit for the dynamic retail environment.
✨Demonstrate Team Spirit
Since retail roles often require collaboration, be ready to showcase your teamwork skills. Share experiences where you worked well with colleagues, especially in fast-paced situations. This will underline your ability to slot into the team at British Heart Foundation and contribute positively during your temporary stint.
