At a Glance
- Tasks: Engage with customers and organise donated stock creatively to maximise sales.
- Company: Join a community-based retail team focused on genuine sustainability in Egham.
- Benefits: Enjoy 38 days annual leave, enhanced family policies, and a health cash plan.
- Other info: This is a part-time role requiring Sunday availability and flexibility for weekends.
- Why this job: Be part of a fun, fast-paced environment with autonomy and a focus on customer service.
- Qualifications: Must be 18+, with a passion for customer service and comfort using technology.
The predicted salary is between 10 - 12 £ per hour.
Would you like to be part of a retail team that is community based, offers amazing choice and genuine sustainability? Look no further – join us as a Sales Assistant in Egham. This is a part time role working 6 hours a week in one of our busy clothing stores. Our stores are fast‑paced and trade 7 days a week. This role requires flexibility to work weekends and bank holidays on a rota basis. Candidate must be available to work Sundays. This role is Sunday working only.
What does this role involve? As a Sales Assistant you’ll be at the very heart of our retail operation. This is not just a standing behind the till or filling shelves type of role, we’re looking for someone who will deliver a first class customer service experience. It’s a fun, fast‑paced environment where no two days are the same and everyone works as a team. Every day is different in charity retail, as well as working on the till or sorting donations, you can expect to:
- Engage with customers, providing exceptional service and promoting our charity’s mission
- Organise and merchandise donated stock creatively to maximise sales potential
- Collaborate with our E-Commerce team to maximise online sales
As a Keyholder, you’ll be the go‑to person when there isn’t a manager on duty, keeping the store running and ensuring our customers have a great experience. You’ll need to be 18+ years old to apply for this role. Please note, this role can be physically demanding and will involve moving a high volume of donation bags. You will be given lots of autonomy in your role and will strive to continually build your knowledge of BHF.
What are we looking for? Previous retail experience isn’t essential. What truly counts is your passion, energy, and ability to deliver the very best customer service. You’ll be confident within a team environment and comfortable guiding the activity of volunteers on the shop floor. Able to work well under pressure and on your own initiative in a dynamic and fast‑paced environment. Attention to detail in everything you do. Positive, creative, confident, customer service focussed and passionate about sustainability. You’ll be comfortable with tech, able to use a Till, PC, Smartphone and e‑mail with ease.
Benefits:
- 38 days annual leave (plus the option to sell leave)
- Holistic support leave of up to 10 additional days off each year
- Enhanced family policies (maternity, paternity and adoption leave)
- Wagestream – early access to your wages
- 25% staff discount
- Health cash plan (Dental, Optical, Therapies, etc)
- Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
- Pension with employer contribution of up to 10%
- Cycle to work scheme
- Discounts on gym memberships
- Discounts with a wide range of retailers
Sales Assistant in Egham employer: British Heart Foundation
Work with a charity retail team in Egham that values sustainability and community engagement. Enjoy benefits like 38 days annual leave and access to a 24/7 Virtual GP. The team fosters a collaborative spirit, ensuring every day is dynamic and rewarding.
