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- Tasks: Deliver exceptional customer service and creatively merchandise donated stock.
- Company: Join the British Heart Foundation, a community-focused charity with a sustainability mission.
- Benefits: Enjoy 38 days annual leave, staff discounts, and career development opportunities.
- Why this job: Be part of a fun, fast-paced team making a real impact in your community.
- Qualifications: Passion for customer service and teamwork; retail experience is a bonus but not essential.
- Other info: Flexible hours, including weekends, with a focus on inclusivity and personal growth.
The predicted salary is between 11 - 16 £ per hour.
Would you like to be part of a retail team that are community based, offer amazing choice and genuine sustainability? Look no further – join us as a Sales Assistant in Southampton. This is a part time role working 21 hours a week in one of our busy furniture stores. Our stores are fast-paced and trade 7 days a week. This role requires flexibility to work weekends and bank holidays on a rota basis.
As a Sales Assistant you will be at the very heart of our retail operation. This is not just standing behind the till or filling shelves; we are looking for someone who will deliver a first class customer service experience. It’s a fun, fast-paced environment where no two days are the same and everyone works as a team.
- Engage with customers, providing exceptional service and promoting our charity's mission
- Organise and merchandise donated stock creatively to maximise sales potential
- Collaborate with our E-Commerce team to maximise online sales
- As a Keyholder, you will be the go-to person when there isn’t a manager on duty, keeping the store running and ensuring our customers have a great experience.
You will need to be 18+ years old to apply for this role. Please note, this role can be physically demanding and will involve lifting large pieces of furniture. You will be given lots of autonomy in your role and will strive to continually build your knowledge of BHF.
What we are looking for:
- Previous retail experience isn’t essential. What truly counts is your passion, energy, and ability to deliver the very best customer service.
- You will be confident within a team environment and comfortable guiding the activity of volunteers on the shop floor.
- Able to work well under pressure and on your own initiative in a dynamic and fast-paced environment.
- Attention to detail in everything you do.
- Positive, creative, confident, customer service focused and passionate about sustainability.
- You will be comfortable with tech, able to use a Till, PC, Smartphone and e-mail with ease.
At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online. Since 1961, British Heart Foundation has been at the forefront of research that has helped to halve annual deaths from cardiovascular disease in the UK. But our work is needed more than ever. In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and will continue to build upon our reuse agenda in the years to come.
BHF values the diversity of our communities and is committed to creating an inclusive environment where everyone feels respected and valued. By fostering a culture of inclusion, we believe we are better equipped to achieve our mission of helping people have a healthier heart for longer.
Benefits:
- We have a strong culture of internal progression and will actively support you to develop your career.
- 38 days annual leave (plus the option to sell leave)
- Holistic support leave of up to 10 additional days off each year
- Enhanced family policies (maternity, paternity and adoption leave)
- Wagestream - early access to your wages
- 25% staff discount
- Health cash plan (Dental, Optical, Therapies, etc)
- Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
- Pension with employer contribution of up to 10%
- Cycle to work scheme
- Discounts on gym memberships
- Discounts with a wide range of retailers
To apply, please follow these simple steps:
- Click the "Apply" button below.
- You will be seamlessly redirected to the BHF Careers page.
- Complete the application form, submit your CV and upload your employment history.
Inclusivity Matters: We are committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process.
Act Swiftly: Early applications are encouraged. We will be reviewing submissions throughout the advertising period and may close the advert early.
Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship.
Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team.
Sales Assistant in Eastleigh employer: British Heart Foundation
Contact Detail:
British Heart Foundation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant in Eastleigh
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the British Heart Foundation. Understand their mission and values, especially around sustainability and community engagement. This will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering first-class service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your interview.
✨Tip Number 3
Show off your teamwork spirit! The job requires working closely with others, so be prepared to discuss how you collaborate with teammates and guide volunteers. Highlight any experiences where you’ve worked in a fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the BHF team. So, hit that 'Apply' button and let’s get you started on this exciting journey!
We think you need these skills to ace Sales Assistant in Eastleigh
Some tips for your application 🫡
Show Your Passion: When you're filling out your application, let your enthusiasm for customer service and sustainability shine through. We want to see that you genuinely care about making a difference in the community!
Tailor Your CV: Make sure your CV highlights any relevant experience, even if it’s not retail-specific. Focus on skills like teamwork, creativity, and your ability to work under pressure – these are key for us at BHF.
Be Yourself: Don’t be afraid to let your personality come through in your application. We’re looking for positive, confident individuals who can engage with customers and work well in a team, so show us who you are!
Apply Through Our Website: Remember to apply directly through our website! It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from the BHF team.
How to prepare for a job interview at British Heart Foundation
✨Know the Company and Its Mission
Before your interview, take some time to research the British Heart Foundation and its mission. Understand their commitment to sustainability and community engagement. This will not only show your genuine interest but also help you align your answers with their values.
✨Showcase Your Customer Service Skills
As a Sales Assistant, delivering exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. If you don’t have retail experience, think of situations in other roles or even volunteer work where you demonstrated great service.
✨Demonstrate Teamwork and Flexibility
This role requires working as part of a team and being flexible with your hours. Be ready to discuss how you’ve successfully collaborated with others in fast-paced environments. Highlight any experiences where you adapted to changing circumstances or took the initiative when needed.
✨Prepare for Practical Scenarios
Since the role can be physically demanding, think about how you would handle tasks like lifting furniture or merchandising stock. You might be asked situational questions during the interview, so consider how you would approach these challenges while ensuring a positive customer experience.