At a Glance
- Tasks: Lead a team to create impactful digital content for a major health charity.
- Company: Join the British Heart Foundation, a leading UK health charity.
- Benefits: Enjoy competitive benefits, personal growth opportunities, and flexible working arrangements.
- Other info: Be part of a diverse and inclusive culture focused on continuous improvement.
- Why this job: Make a real difference in people's lives through innovative digital content leadership.
- Qualifications: Proven experience in leading content teams and managing complex digital projects.
The predicted salary is between 45000 - 55000 £ per year.
Do you have the digital content leadership expertise to transform how millions of people experience one of the UK’s largest health charities online? Are you an experienced people leader who can coach and develop a team in a complex digital environment?
About the role
As Digital Content Manager, you'll lead and develop a team of five Content Designers, setting priorities, standards and ways of working that turn organisational goals into accessible, effective digital content. You'll manage the team's pipeline, balance capacity and demand, ensure delivery to agreed SLAs, while fostering a supportive culture of coaching and continuous improvement. Working at the centre of several key strategic initiatives, you'll play a leading role in the delivery of BHF's Content Review Cycle and upcoming CMS migration programme. Balancing operational leadership with longer-term planning, you'll help prioritise activity, improve content performance and ensure resources are focused where they can create the greatest value for users and the organisation. As BHF's content champion, you'll work with digital, product, technology, UX, SEO, data and customer journey teams to improve content practice, shape digital direction and build sustainable delivery across the organisation. Your leadership will help more people access vital information and support, enabling the British Heart Foundation to save and improve lives.
About You
You’ll have a strong track record of leading content professionals in a complex digital environment and building high-performing teams that deliver innovative and measurable results. You’ll bring:
- Experience leading, coaching and developing content, content design or digital content teams.
- Significant experience managing content across large, complex websites and CMS platforms.
- Strong expertise in content strategy, content design, accessibility and SEO.
- Experience using analytics, insight and performance data to inform decisions and improve outcomes, including using tools such as GA4, Siteimprove, SemRush.
- The ability to prioritise and delegate competing workstreams and lead content delivery across multiple projects and programmes.
- Strong stakeholder management and influencing skills, with confidence working across multidisciplinary teams.
- Experience supporting organisational change, content transformation or CMS migration activity.
You’ll thrive if you're a collaborative and empowering leader who enjoys developing others, solving complex challenges and creating the conditions for great work to happen. You're motivated by continuous improvement and passionate about ensuring digital experiences genuinely meet audience needs.
Why Join Us?
This is more than a content leadership role. This is an opportunity to lead, influence and continuously improve content experiences across one of the UK's most recognised health charities. You’ll shape ways of working, strengthen content capability, build relationships across the organisation and leave a lasting impact on how we engage audiences through digital channels.
Working arrangements
This is a hybrid role, where your work will be split between your home and at least one day per week in our London office. This may vary from time to time so you will need to work in a flexible way to unlock your best work for our cause.
Interview process
The interview process will consist of two stages. We are planning first stage interviews will be held over MS Teams on 24th and 25th Sep 2026. For those successful, there will be second stage interviews in-person at our London Office (NW1 7AW) on 7th Oct 206.
Belonging at BHF
BHF values the diversity of our communities and is committed to creating an inclusive environment where everyone feels respected and valued. By fostering a culture of inclusion, we believe we are better equipped to achieve our mission of helping people have a healthier heart for longer.
Benefits and development
We offer a competitive range of benefits designed to support your wellbeing, and opportunities for personal and professional growth and continuous learning. To find out more about our benefits you can download the Benefits document at the bottom of this page or check out our Benefits and Development pages. Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.
Digital Content Manager employer: British Heart Foundation
The British Heart Foundation in Tiverton is an exceptional employer, offering a supportive and community-driven work environment where you can make a real difference. With flexible hours and the opportunity to develop your skills while working alongside passionate volunteers, this role not only provides meaningful employment but also fosters personal growth and teamwork. Join us in our mission to help others while enjoying a rewarding and fulfilling experience in retail.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Content Manager
✨Dive into Digital Learning Communities
Join online forums and communities focused on digital education, like EdTech Meetups or LinkedIn groups. Engage actively—share ideas and insights, and you'll not only learn a ton but also connect with potential employers and thought leaders in the industry.
✨Showcase Your Teaching Skills
Create content that demonstrates your understanding of digital learning—think blogs, videos, or even free online workshops. This could catch the eye of companies like British Heart Foundation looking for innovative thinkers. Plus, it’s a great way to practice your presentation skills!
✨Utilise University Career Services
If you're still in education or have access to an alumni network, make the most of your university's career services. They often have exclusive job listings and workshops tailored to students wanting to break into full-time roles in education technology.
✨Apply Directly Via Company Websites
When you come across roles like Digital Content Manager at British Heart Foundation, make sure to apply directly through their website. It not only shows you're serious but sometimes you'll find positions listed there that may not be on job boards yet. Keep an eye on those!
We think you need these skills to ace Digital Content Manager
Some tips for your application 🫡
Show Off Your Passion for Learning:When applying for a role in digital learning and education at British Heart Foundation, make sure to sprinkle your application with examples of your enthusiasm for teaching and learning technologies. Share specific experiences where you've used, designed, or implemented digital learning solutions, as this shows us that you truly get the field.
Highlight Relevant Education and Certification:In the digital learning space, having a strong educational background can set you apart. Don't shy away from showcasing your degrees, certifications, or relevant courses related to e-learning, instructional design, or educational technology. We love seeing candidates who have actively invested in their learning journey!
Tailor Your CV to the Role:Your CV is your first impression, so let's make it count! Focus on your skills directly related to digital learning, such as course development, learning management systems, and data analysis. Be sure to show measurable results from your past roles to demonstrate your impact and effectiveness.
Craft a Compelling Cover Letter:In your cover letter, express not just your qualifications, but your vision for the future of digital education. Discuss how your experiences align with the mission of British Heart Foundation and highlight any innovative ideas you might have for enhancing learning experiences. This is your chance to connect with us on a deeper level!
How to prepare for a job interview at British Heart Foundation
✨Get Hands-On with Learning Technologies
Familiarise yourself with common digital learning tools and platforms, like LMS systems or authoring tools that British Heart Foundation might use. Understanding these will give you an edge and show you’re ready to jump in from day one!
✨Showcase Your Creativity in Lesson Design
Prepare a portfolio of your past projects if you have them, or create sample lesson plans or digital content demos. Being able to discuss your creative approach to engaging students can really set you apart in a full-time role at British Heart Foundation.
✨Brush Up on Educational Trends
Stay in the loop with the latest trends in digital education, like gamification or personalised learning experiences. This will help you engage in meaningful discussions during the interview and demonstrate your passion for the field.
✨Prepare for Collaborative Scenarios
Expect to be asked about your experience working collaboratively with educators or other stakeholders. Consider discussing how you've contributed to a team effort in creating engaging educational content or improving student outcomes.
