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- Tasks: Lead a dynamic team to drive digital fundraising through experimentation and optimisation.
- Company: Join the British Heart Foundation, making a real impact in the charity sector.
- Benefits: Hybrid working, competitive salary, and opportunities for professional growth.
- Why this job: Shape the future of digital fundraising and collaborate with talented colleagues.
- Qualifications: Experience in data-driven decision-making and A/B testing is essential.
- Other info: Flexible work environment with a focus on innovation and collaboration.
The predicted salary is between 36000 - 60000 £ per year.
Are you passionate about driving impact through digital innovation and data-led decision making? Join us as our CRO Manager and play a pivotal role in powering charitable income growth for the British Heart Foundation (BHF).
As the leader of a dynamic team of CRO Specialists and Developers, you’ll champion experimentation and optimisation, shaping the future of digital fundraising across a diverse portfolio of products and customer journeys. This is your chance to collaborate with talented colleagues from UX/UI, Digital Analytics and Customer Insight, and to work together with fundraising teams from a variety of specialisms.
You’ll oversee a vibrant experimentation roadmap, support the launch of a sector-leading centre of excellence, and embed best-in-class tools such as Jira to supercharge efficiency and collaboration. With the support of the Digital leadership team, you’ll translate business goals into bold CRO strategies, inspire a culture of data-driven decision-making, and guide your team as they deliver tangible, transformative results.
If you’re ready to drive innovation, develop a high-performing team, and make a real difference in the charity sector, we want to hear from you.
About you
As our ideal candidate you have a deep understanding of experimentation and data-driven decision-making. You are confident in designing experiments, running A/B tests, and applying statistical and analytical concepts to drive impactful change. Hands-on experience with experimentation programmes—ideally within enterprise environments—is essential, as is the ability to influence product decisions through robust data and testing.
We value people who are collaborative, commercially minded, and passionate about continuous growth. You have strong communication skills to break down complex ideas for non-technical audiences and influence stakeholders at all levels. Attention to detail, excellent time management, and the ability to prioritise are key. Above all, you are supportive of your colleagues and proactive about keeping up with the latest in experimentation and personalisation. If this sounds like you, we’d love to hear from you.
Working arrangements
This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
CRO Manager employer: British Heart Foundation
Contact Detail:
British Heart Foundation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRO Manager
✨Tip Number 1
Network like a pro! Reach out to people in the charity sector, especially those involved in digital fundraising. Attend events or webinars where you can meet potential colleagues and learn more about the BHF's mission.
✨Tip Number 2
Show off your skills! Prepare a portfolio showcasing your past CRO projects, A/B tests, and any data-driven decisions you've made. This will help us see your hands-on experience and how you can drive impact.
✨Tip Number 3
Be ready to chat about your ideas! When you get that interview, come armed with innovative strategies for experimentation and optimisation. We love candidates who can think outside the box and inspire others.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at the British Heart Foundation.
We think you need these skills to ace CRO Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for digital innovation and data-led decision making shine through. We want to see how your passion aligns with our mission at the British Heart Foundation!
Be Specific About Your Experience: Make sure to highlight your hands-on experience with experimentation programmes and A/B testing. We’re looking for concrete examples that demonstrate your ability to drive impactful change in previous roles.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the skills and experiences mentioned in the job description. This shows us you’ve done your homework and are genuinely interested in the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to make a difference in the charity sector!
How to prepare for a job interview at British Heart Foundation
✨Know Your Data
Make sure you brush up on your data-driven decision-making skills. Be ready to discuss how you've used data in past roles to influence product decisions and drive change. Prepare specific examples of A/B tests you've designed and the impact they had.
✨Show Your Collaborative Spirit
This role is all about teamwork, so be prepared to talk about how you've worked with cross-functional teams in the past. Highlight any experiences where you collaborated with UX/UI designers or fundraising teams, and how that led to successful outcomes.
✨Demonstrate Your Experimentation Knowledge
Familiarise yourself with the latest trends in experimentation and personalisation. Be ready to share your thoughts on best practices and tools like Jira that can enhance efficiency. Showing that you're proactive about keeping up with industry developments will impress the interviewers.
✨Communicate Clearly
Strong communication skills are key for this role. Practice breaking down complex ideas into simple terms, especially for non-technical audiences. Think of examples where you've successfully influenced stakeholders at various levels, as this will showcase your ability to lead and inspire.
