At a Glance
- Tasks: Engage customers, organise stock, and collaborate with the E-Commerce team to boost sales.
- Company: Join the British Heart Foundation, a charity making a real difference.
- Benefits: 38 days annual leave, early wage access, and 25% staff discount.
- Other info: Flexible hours, dynamic environment, and great career growth opportunities.
- Why this job: Be part of a mission-driven team while gaining valuable retail experience.
- Qualifications: No prior retail experience needed; just bring your passion and energy!
The predicted salary is between 10 - 12 £ per hour.
Sales Assistant at British Heart Foundation store in St Ives Cornwall, part‑time 13 hours per week. The role is fast‑paced, trade 7 days a week, and requires flexibility to work weekends and bank holidays on a rota basis, including Sunday plus one other day per week.
Responsibilities
- Engage with customers, providing exceptional service and promoting the charity’s mission.
- Organise and merchandise donated stock creatively to maximise sales potential.
- Collaborate with the E‑Commerce team to maximise online sales.
- Act as a Keyholder—manage the store when no manager is on duty, maintaining a great customer experience.
- Work on the till and sort donations, physically demanding tasks including moving a high volume of donation bags.
Qualifications
- Previous retail experience is not essential; passion, energy and an ability to deliver excellent customer service are required.
- Confident in a team environment; comfortable guiding volunteers on the shop floor.
- Able to work well under pressure and on own initiative in a dynamic, fast‑paced environment.
- Attention to detail and a positive, creative, customer‑service focused attitude, with a passion for sustainability.
- Comfortable with technology—use of till, PC, smartphone and e‑mail.
- Minimum age 18+ years.
Benefits
- 38 days annual leave (plus option to sell leave).
- Extra leave of up to 10 days off each year.
- Enhanced family policies (maternity, paternity and adoption leave).
- Wagestream—early access to wages.
- 25% staff discount.
- Health cash plan (Dental, Optical, Therapies, etc).
- 24/7 Virtual GP and Employee Assistance Programme (EAP).
- Pension with employer contribution up to 10%.
- Cycle to work scheme.
- Gym membership discounts.
- Discounts with a wide range of retailers.
Sales Assistant in Cornwall employer: British Heart Foundation
The British Heart Foundation store in St Ives, Cornwall, is an exceptional employer that offers a vibrant work culture focused on community engagement and sustainability. With generous benefits such as 38 days of annual leave, enhanced family policies, and access to health and wellness resources, employees are supported in both their professional and personal lives. The role of Sales Assistant not only provides opportunities for growth and development within the charity sector but also allows you to make a meaningful impact while working in a dynamic and fast-paced environment.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant in Cornwall
✨Tip Number 1
Get to know the British Heart Foundation's mission and values. When you walk into that interview, show us your passion for what we do. It’s not just about selling; it’s about making a difference!
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate how you'd engage with customers. We want to see that energy and enthusiasm shining through when you chat with us.
✨Tip Number 3
Be ready to talk about teamwork! Share examples of how you've collaborated with others in fast-paced environments. We love seeing candidates who can thrive under pressure and support their teammates.
✨Tip Number 4
Don’t forget to check out our website for any updates or additional roles. Applying directly through us shows initiative and gives you a better chance to stand out from the crowd!
We think you need these skills to ace Sales Assistant in Cornwall
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see your passion for customer service and the charity's mission. Share any personal experiences that highlight your commitment to making a difference.
Tailor Your CV:Make sure your CV is tailored to the Sales Assistant role. Highlight any relevant skills or experiences, even if they’re not from retail. We love seeing creativity, so don’t hesitate to showcase how you can engage customers and contribute to our team!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for the fast-paced environment. Remember, we’re looking for someone who can think on their feet!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re tech-savvy, which is a big plus for us!
How to prepare for a job interview at British Heart Foundation
✨Know the Mission
Before your interview, take some time to understand the British Heart Foundation's mission and values. This will help you connect with the charity's goals during your conversation and show your genuine passion for their cause.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided excellent customer service. Even if you don't have retail experience, think about times when you've helped someone or resolved a problem. This will demonstrate your ability to engage with customers effectively.
✨Be Ready for a Fast-Paced Environment
Since the role is in a dynamic setting, be prepared to discuss how you handle pressure and multitasking. Share specific instances where you've thrived in busy situations, as this will reassure them of your capability to manage the demands of the job.
✨Embrace Technology
Familiarise yourself with basic till operations and online sales concepts. If you're comfortable with technology, mention it during the interview. This will highlight your adaptability and readiness to collaborate with the E-Commerce team.
