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- Tasks: Engage customers, provide top-notch service, and creatively merchandise donated stock.
- Company: Join a vibrant charity retail team making a difference every day.
- Benefits: Enjoy 38 days annual leave, staff discounts, and early access to wages.
- Why this job: Be part of a fun, fast-paced environment where every day is unique.
- Qualifications: Must be 18+, with a passion for customer service and teamwork.
- Other info: Great opportunities for internal progression and personal development.
The predicted salary is between 13 - 16 £ per hour.
This is a part time role working 6 hours a week in one of our busy clothing stores. Our stores are fast-paced and trade 7 days a week. This role requires flexibility to work weekends and bank holidays on a rota basis.
As a Sales Assistant you will be at the very heart of our retail operation. This is not just standing behind the till or filling shelves; we are looking for someone who will deliver a first class customer service experience. It’s a fun, fast-paced environment where no two days are the same and everyone works as a team. Every day is different in charity retail, as well as working on the till or sorting donations, you can expect to:
- Engage with customers, providing exceptional service and promoting our charity's mission
- Organise and merchandise donated stock creatively to maximise sales potential
- Collaborate with our E-Commerce team to maximise online sales
As a Keyholder, you will be the go-to person when there isn’t a manager on duty, keeping the store running and ensuring our customers have a great experience.
You will need to be 18+ years old to apply for this role. Please note, this role can be physically demanding and will involve moving a high volume of donation bags. You will be given lots of autonomy in your role and will strive to continually build your knowledge of BHF.
Compliance & Inclusivity
DBS Check: As part of our ongoing commitment to safeguarding, our process requires that successful candidates are asked to consent to a basic criminal records check.
Inclusivity Matters: We are committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process.
Application & Sponsorship
Act Swiftly: Early applications are encouraged. We will be reviewing submissions throughout the advertising period and may close the advert early.
Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship. Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team.
Benefits
We have a strong culture of internal progression and offer a huge range of benefits including:
- 38 days annual leave (plus the option to sell leave)
- Holistic support leave of up to 10 additional days off each year
- Enhanced family policies (maternity, paternity and adoption leave)
- Wagestream - early access to your wages
- 25% staff discount
- Health cash plan (Dental, Optical, Therapies, etc)
- Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
- Pension with employer contribution of up to 10%
- Cycle to work scheme
- Discounts on gym memberships
- Discounts with a wide range of retailers
Sales Assistant in Chard employer: British Heart Foundation
Contact Detail:
British Heart Foundation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant in Chard
✨Tip Number 1
Get to know the company and its mission! Before your interview, do a bit of research on the charity's goals and values. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering exceptional service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your interview.
✨Tip Number 3
Show off your teamwork spirit! Retail is all about collaboration, so be prepared to discuss how you work well with others. Share instances where you've contributed to a team goal or helped a colleague out.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It’s the best way to ensure your application gets seen by the right people, and who knows, you might just land that Sales Assistant role!
We think you need these skills to ace Sales Assistant in Chard
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your CV. Share a bit about your passion for customer service and why you’re excited about working with us.
Tailor Your Application: Make sure to tailor your application to the Sales Assistant role. Highlight any relevant experience you have in retail or customer service, and don’t forget to mention your flexibility to work weekends and bank holidays!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great fit for our team. Remember, we’re looking for someone who can thrive in a fast-paced environment!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it’s super easy and straightforward – just follow the prompts!
How to prepare for a job interview at British Heart Foundation
✨Know the Charity's Mission
Before your interview, take some time to research the charity's mission and values. Understanding what the organisation stands for will help you connect with the role and demonstrate your passion for their cause during the interview.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond for a customer, as this role is all about delivering a first-class experience.
✨Be Ready for Teamwork Questions
Since this role involves working closely with others, be prepared to discuss your experience in team settings. Share stories that highlight your ability to collaborate and support your colleagues, especially in a fast-paced environment.
✨Demonstrate Flexibility and Adaptability
Given the nature of retail, it's important to show that you're flexible and can adapt to changing situations. Be ready to talk about times when you've had to adjust your plans or approach to meet the needs of the business or customers.
