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- Tasks: Engage with customers, process sales, and support fundraising efforts in a friendly charity shop.
- Company: Join the British Heart Foundation, funding vital research for heart and circulatory diseases.
- Benefits: Enjoy discounts, training opportunities, and support while making a difference.
- Why this job: Be the friendly face of change and help save lives through your volunteer work.
- Qualifications: Open to anyone over 17 with a passion for helping others.
- Other info: Flexible hours, supportive environment, and a chance to gain valuable experience.
Our charity funds around £100 million of research each year into all heart and circulatory diseases and the things that cause them. Heart diseases, stroke, vascular dementia, and diabetes are all connected and under our microscope. Our volunteers help us fund lifesaving science to improve the lives of families and loved ones living with heart and circulatory disease.
Volunteering with us is easy, flexible, and inclusive. If you can spare a few hours a week, or a couple of hours occasionally, we would love you to join our volunteer team. Could you be the friendly face of your local British Heart Foundation shop? With support around you and full training provided, you will be processing sales through the till as a volunteer cashier, talking to customers and thanking every donor - helping us continue to fund lifesaving research.
This is a customer-focused role where you will meet and interact with a wide range of people. Please note that we are unable to accept volunteers aged under 17 or with unspent criminal convictions. This is an unpaid voluntary position in a friendly charity shop.
Typical tasks include:
- Engaging with customers and serving them in a helpful and friendly way
- Answering questions from customers, donors, and supporters
- Communicating with fellow volunteers about what has sold and needs re-stocking
- Honing your retail and cashier skills behind the till and taking payments
- Helping with administration and reception duties around the till area
- Promoting Gift Aid and sales campaigns
Volunteering with British Heart Foundation comes with plenty of benefits too:
- A 25% discount on donated goods and 10% discount on new goods in our shops
- Unlimited, free, and confidential support by Retail Trust
- Access to training and development
- Reasonable travel expenses reimbursed
- Refreshments available
- Volunteer certificates, references, and long service awards provided
- Access to discounts with other retailers
Cash Desk Volunteer employer: British Heart Foundation
Contact Detail:
British Heart Foundation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cash Desk Volunteer
✨Tip Number 1
Get to know the British Heart Foundation and its mission. When you understand what we stand for, you can show genuine passion during your interactions. This will help you connect with our team and customers, making you a standout candidate.
✨Tip Number 2
Practice your customer service skills! Since this role is all about engaging with people, try role-playing scenarios with friends or family. The more comfortable you are talking to others, the better you'll shine in your volunteer role.
✨Tip Number 3
Be proactive! If you see something that needs doing in the shop, jump in and help out. Showing initiative not only makes a great impression but also helps us keep everything running smoothly.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and supporting our cause.
We think you need these skills to ace Cash Desk Volunteer
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to know who you are and what makes you tick. Don’t be afraid to share your passion for helping others and why you’re excited about volunteering with us.
Tailor Your Application: Make sure to read the job description carefully and highlight any relevant experience or skills you have. Whether it’s customer service or teamwork, show us how your background aligns with what we’re looking for in a Cash Desk Volunteer.
Show Enthusiasm: We love seeing applicants who are genuinely excited about the role! In your application, express your eagerness to contribute to our mission of funding lifesaving research. A little enthusiasm can go a long way!
Apply Through Our Website: To make things easy for both of us, please apply directly through our website. It’s straightforward and ensures your application gets to the right place. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at British Heart Foundation
✨Know the Cause
Before your interview, take some time to understand the mission of the British Heart Foundation. Familiarise yourself with the types of research they fund and the impact it has on people's lives. This will not only show your genuine interest but also help you connect your personal motivations to their cause.
✨Show Your Customer Service Skills
Since this role is all about engaging with customers, think of examples from your past experiences where you've provided excellent customer service. Be ready to share how you handled difficult situations or went above and beyond for a customer. This will demonstrate that you're a great fit for the friendly face they’re looking for.
✨Ask Thoughtful Questions
Prepare a few questions to ask during the interview. This could be about the training process, the team you'll be working with, or how volunteers can make a difference in the shop. Asking insightful questions shows that you’re genuinely interested in the role and the organisation.
✨Be Yourself
Volunteering is all about passion and commitment, so let your personality shine through! Be friendly, approachable, and authentic during the interview. The team wants to see who you are as a person, so don’t be afraid to share your enthusiasm for helping others and being part of a community.
