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- Tasks: Support the Store Manager in daily operations and lead the team in their absence.
- Company: Join the British Heart Foundation, a leader in funding life-saving research and reducing waste.
- Benefits: Enjoy 38 days of annual leave, flexible working, and discounts on health and fitness.
- Why this job: Make a real impact while developing your career in a supportive and inclusive environment.
- Qualifications: Experience in customer service and supervisory roles is essential; passion for retail is a must.
- Other info: Be part of a mission that prevents 70,000 tonnes of waste and funds vital research.
The predicted salary is between 24000 - 36000 £ per year.
Are youlooking for an opportunity to progress in store management? Werelooking for anAssistantStore Manager to joinourfashionstore team in Keswicksowecould be the perfect match! What does thisroleinvolve: As an Assistant Store Manager, yousupport the Store Managerwiththeday to day running of the storeand take full responsibility in theirabsence. Inspiringand supportingstaff andvolunteers to deliveranexcellent customerjourneythat reflectour values, ourAssistant Store Managers?contribute towards the success of their stores by: Ensuring highest standard of customer service Achieving targets Maintaining a high standard of visual merchandising Maximising salesthrough physical and digital channels Supportingwith the recruitment and development of volunteers Achieving expectations within campaign activities Working with the manager to generate stock Our stores are fast-paced and trade 7 days a weekwhich means we require flexibility from our store teams towork weekends and bank holidays on a rota basis. Due to the volume ofdonations, it can be physically demanding at times, yet mostrewarding as you play a part in helping to fundlife-savingresearch. What are we looking for: Experience in a customer facing role Supervisoryexperience Commercially drivento encouragenew ideas Inclusive approach to developing teams Passion for delivering exceptional customer serviceandachieving the highest retail standards Results driven but with a recognition of right result, right way. Whatsimportant to us?At the British Heart Foundation (BHF) we offera huge rangeof new and used quality furniture, clothing, jewellery and more, available in store and online. In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come. Everything we do comes back to funding lifesaving research for all heart and circulatory conditions. We are more ambitious and determined than ever because the cures and treatments we need are in sight. You could be part of getting us there sooner! Our Equality,Diversityand Inclusion (EDI) Strategy,?Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed. Why join the BHF? We have a strong culture of internal progression and will actively support you to develop your career. Our generous staff benefits include: 38 days annual leave?(plus theoptionto buy and sell leave) Wagestream – claim early access to your wages as you earn them Holistic support leave of up to 10additionaldays off each year Enhanced family policies (maternity,paternityand adoption leave 25% staff discount Health cash plan (Dental, Optical, Therapies, etc) Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP) Pension with employer contribution of up to 10% Cycle to work scheme Discounts on gym memberships Discounts with a wide range of retailers JBRP1_UKTJ
British Heart Foundation | Assistant Store Manager employer: British Heart Foundation
Contact Detail:
British Heart Foundation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land British Heart Foundation | Assistant Store Manager
✨Tip Number 1
Familiarize yourself with the British Heart Foundation's mission and values. Understanding their commitment to funding life-saving research and community engagement will help you align your answers during the interview and demonstrate your passion for their cause.
✨Tip Number 2
Highlight your experience in customer service and team management. Be ready to share specific examples of how you've inspired and supported staff in previous roles, as this is crucial for the Assistant Store Manager position.
✨Tip Number 3
Prepare to discuss your approach to visual merchandising and sales strategies. Think about innovative ideas you've implemented in the past that have led to increased sales or improved customer experiences.
✨Tip Number 4
Show your flexibility and willingness to work in a fast-paced environment. Since the role requires working weekends and bank holidays, be prepared to discuss your availability and how you manage your time effectively.
We think you need these skills to ace British Heart Foundation | Assistant Store Manager
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Assistant Store Manager position. Highlight key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to reflect relevant experience in customer service and supervisory roles. Use specific examples that demonstrate your ability to inspire teams and achieve sales targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and customer service. Mention your understanding of the British Heart Foundation's mission and how you can contribute to their goals.
Highlight Flexibility and Teamwork: In your application, emphasize your flexibility to work weekends and bank holidays, as well as your experience in working collaboratively with teams to achieve results.
How to prepare for a job interview at British Heart Foundation
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering exceptional customer service. Share specific examples from your past experiences where you went above and beyond to ensure a positive customer journey.
✨Demonstrate Leadership Skills
As an Assistant Store Manager, you'll be supporting the Store Manager and leading a team. Highlight your supervisory experience and provide examples of how you've inspired and developed team members in previous roles.
✨Discuss Your Commercial Awareness
Talk about your understanding of retail dynamics and how you can contribute to achieving sales targets. Be prepared to share ideas on maximizing sales through both physical and digital channels.
✨Emphasize Flexibility and Teamwork
Given the fast-paced nature of the store, it's important to show that you're flexible and willing to work weekends and bank holidays. Discuss your ability to work collaboratively with others to achieve common goals.
