At a Glance
- Tasks: Engage customers, organise stock, and support online sales in a vibrant retail environment.
- Company: Join a community-focused charity retail team committed to sustainability.
- Benefits: Enjoy 38 days annual leave, staff discounts, and career development opportunities.
- Other info: Flexible hours with a dynamic work culture and great progression potential.
- Why this job: Be part of a fun team, make a difference, and grow your skills.
- Qualifications: Passion for customer service and teamwork; retail experience not essential.
The predicted salary is between 10 - 12 £ per hour.
Would you like to be part of a retail team that is community-based, offers amazing choice and genuine sustainability? Look no further – join us as a Sales Assistant in Bolton. This is a part-time role working 21 hours a week in one of our busy clothing stores. Our stores are fast-paced and trade 7 days a week. This role requires flexibility to work weekends and bank holidays on a rota basis. You’ll join the team on a 3-month fixed-term contract. Candidate must be fully flexible including weekends and bank holidays.
What does this role involve? As a Sales Assistant, you’ll be at the very heart of our retail operation. This is not just standing behind the till or filling shelves; we’re looking for someone who will deliver a first-class customer service experience. It’s a fun, fast-paced environment where no two days are the same and everyone works as a team. Every day is different in charity retail, as well as working on the till or sorting donations, you can expect to:
- Engage with customers, providing exceptional service and promoting our charity’s mission
- Organise and merchandise donated stock creatively to maximise sales potential
- Collaborate with our E-Commerce team to maximise online sales
As a Keyholder, you’ll be the go-to person when there isn’t a manager on duty, keeping the store running and ensuring our customers have a great experience. You’ll need to be 18+ years old to apply for this role. Physical demands include lifting large pieces of furniture and moving a high volume of donation bags. You will be given lots of autonomy in your role and will strive to continually build your knowledge of BHF.
What are we looking for? Previous retail experience isn’t essential. What truly counts is your passion, energy, and ability to deliver the very best customer service. You’ll be confident within a team environment and comfortable guiding the activity of volunteers on the shop floor. Able to work well under pressure and on your own initiative in the fast-paced environment. Attention to detail in everything you do. Positive, creative, confident, customer service focused and passionate about sustainability. You’ll be comfortable with tech, able to use a till, PC, smartphone and e-mail with ease.
Benefits & Perks: We have a strong culture of internal progression and will actively support your career development.
- 38 days annual leave (plus the option to sell leave)
- Holistic support leave of up to 10 additional days off each year
- Enhanced family policies (maternity, paternity and adoption leave)
- Wagestream – early access to your wages
- 25% staff discount
- Health cash plan (Dental, Optical, Therapies, etc)
- Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
- Pension with employer contribution of up to 10%
- Cycle to work scheme
- Gym membership discounts
- Discounts with a wide range of retailers
Sales Assistant in Bolton employer: British Heart Foundation
Join a vibrant retail team in Bolton that prioritises community engagement and sustainability. As a Sales Assistant, you'll enjoy a supportive work culture with ample opportunities for personal growth, including 38 days of annual leave and access to a range of employee benefits such as health plans and discounts. This role offers the chance to make a meaningful impact while working in a fun, fast-paced environment where your passion for customer service and sustainability can truly shine.
