At a Glance
- Tasks: Engage customers, organise stock, and support online sales in a vibrant retail environment.
- Company: Join a community-focused charity with a commitment to sustainability.
- Benefits: Enjoy 38 days annual leave, staff discounts, and holistic support.
- Other info: Flexible hours, dynamic team, and opportunities for personal growth.
- Why this job: Make a difference while gaining valuable retail experience and skills.
- Qualifications: Passion for customer service and teamwork; retail experience not required.
The predicted salary is between 10 - 12 € per hour.
Would you like to be part of a retail team that are community based, offer amazing choice and genuine sustainability? Look no further – join us as a Sales Assistant in Blackburn The Mall.
Working Hours and Contract
This is a part time role working 28 hours a week in one of our busy clothing stores. Our stores are fast‑paced and trade 7 days a week. This role requires flexibility to work weekends and bank holidays on a rota basis. You’ll join the team on a 3‑month fixed term contract.
Responsibilities
- Engage with customers, providing exceptional service and promoting our charity’s mission.
- Organise and merchandise donated stock creatively to maximise sales potential.
- Collaborate with our E‑Commerce team to maximise online sales.
- As a Keyholder, you’ll be the go‑to person when there isn’t a manager on duty, keeping the store running and ensuring our customers have a great experience.
- The role can be physically demanding and will involve moving a high volume of donation bags.
- You’ll need to be 18+ years old to apply for this role.
- You will be given lots of autonomy in your role and will strive to continually build your knowledge of BHF.
Qualifications
- Previous retail experience isn’t essential; what truly counts is your passion, energy, and ability to deliver the very best customer service.
- You’ll be confident within a team environment and comfortable guiding the activity of volunteers on the shop floor.
- Able to work well under pressure and on your own initiative in a dynamic and fast‑paced environment.
- Attention to detail in everything you do.
- Positive, creative, confident, customer‑service focussed and passionate about sustainability.
- You’ll be comfortable with tech, able to use a till, PC, smartphone and e‑mail with ease.
Benefits
- 38 days annual leave (plus the option to sell leave).
- Holistic support leave of up to 10 additional days off each year.
- Enhanced family policies (maternity, paternity and adoption leave).
- Wagestream – early access to your wages.
- 25 % staff discount.
- Health cash plan (Dental, Optical, Therapies, etc).
- Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP).
- Pension with employer contribution of up to 10 %.
- Cycle to work scheme.
- Discounts on gym memberships and with a wide range of retailers.
EEO Statement
BHF values the diversity of our communities and is committed to creating an inclusive environment where everyone feels respected and valued. By fostering a culture of inclusion, we believe we are better equipped to achieve our mission of helping people have a healthier heart for longer.
Sales Assistant in Blackburn employer: British Heart Foundation
Join a vibrant retail team in Blackburn that prioritises community engagement and sustainability. As a Sales Assistant, you'll enjoy a supportive work culture with ample opportunities for personal growth, including 38 days of annual leave, enhanced family policies, and access to health benefits. With a focus on inclusivity and employee well-being, this role offers a rewarding experience where your passion for customer service and sustainability can truly shine.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant in Blackburn
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on their mission and values. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. Being able to share these stories will highlight your passion for delivering exceptional service.
✨Tip Number 3
Be ready to showcase your creativity! Since you'll be merchandising donated stock, come prepared with ideas on how you could display items to maximise sales. This shows initiative and a keen eye for detail.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to explore more about the role and the amazing benefits we offer.
We think you need these skills to ace Sales Assistant in Blackburn
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for customer service and sustainability shine through. We love candidates who are genuinely excited about making a difference in the community!
Tailor Your CV:Make sure to customise your CV to highlight any relevant experience or skills that match the Sales Assistant role. Even if you don’t have retail experience, focus on your ability to work in a team and deliver great service.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your sentences are easy to read and get straight to the good stuff about why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at British Heart Foundation
✨Know the Brand
Before your interview, take some time to research the charity's mission and values. Understanding their commitment to sustainability and community engagement will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided exceptional customer service. Even if you don't have retail experience, think about times when you've helped someone or resolved a problem. This will demonstrate your passion for helping customers and your ability to thrive in a fast-paced environment.
✨Be Ready for Teamwork Questions
Since this role involves working closely with a team and guiding volunteers, be prepared to discuss how you work in a team setting. Think of specific instances where you've collaborated effectively or taken the lead in a group situation. This will highlight your confidence and ability to contribute positively to the team.
✨Demonstrate Your Flexibility
Given the nature of retail hours, it's important to express your willingness to work weekends and bank holidays. Be honest about your availability and show that you're adaptable. This will reassure the interviewers that you're ready to meet the demands of the role.
