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- Tasks: Support the Store Manager and inspire staff to deliver excellent customer service.
- Company: Join a dynamic fashion store team in Birkenhead with a focus on community impact.
- Benefits: Enjoy 38 days annual leave, early wage access, and a generous staff discount.
- Other info: Flexible hours with opportunities for career growth and holistic support.
- Why this job: Make a difference while developing your management skills in a fast-paced environment.
- Qualifications: Experience in customer service and a passion for retail excellence.
The predicted salary is between 25000 - 30000 £ per year.
Are you looking for an opportunity to progress in store management? We’re looking for an Assistant Store Manager to join our fashion store team in Birkenhead (CH41 2YB), so we could be the perfect match!
What does this role involve:
- Support the Store Manager with the day-to-day running of the store and take full responsibility in their absence.
- Inspire and support staff and volunteers to deliver an excellent customer journey that reflects our values.
- Ensure highest standard of customer service.
- Achieve sales targets and maintain a high standard of visual merchandising.
- Maximise sales through physical and digital channels.
- Support recruitment and development of volunteers.
- Achieve expectations within campaign activities.
- Work with the manager to generate stock.
Our stores are fast-paced and trade 7 days a week, requiring flexibility to work weekends and bank holidays on a rota basis. Due to the volume of donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life‑saving research.
What are we looking for:
- Experience in a customer facing role.
- Supervisory experience.
- Commercially driven to encourage new ideas.
- Inclusive approach to developing teams.
- Passion for delivering exceptional customer service and achieving the highest retail standards.
- Results driven but with a recognition of right result, right way.
Benefits:
- 38 days annual leave (plus the option to buy and sell leave).
- Wagestream – claim early access to your wages as you earn them.
- Holistic support leave of up to 10 additional days off each year.
- Enhanced family policies (maternity, paternity and adoption leave).
- 25% staff discount.
- Health cash plan (Dental, Optical, Therapies, etc).
- Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP).
- Pension with employer contribution of up to 10%.
- Cycle to work scheme.
- Discounts on gym memberships.
- Discounts with a wide range of retailers.
Assistant Store Manager in Birkenhead employer: British Heart Foundation
Contact Detail:
British Heart Foundation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager in Birkenhead
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the retail industry. A personal recommendation can go a long way in landing that Assistant Store Manager role.
✨Tip Number 2
Prepare for the interview by researching the company and its values. Make sure you can articulate how your experience aligns with their mission of delivering exceptional customer service and achieving high retail standards.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss specific examples of how you've inspired and supported teams in previous roles. This will demonstrate your ability to take charge when the Store Manager is absent.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team.
We think you need these skills to ace Assistant Store Manager in Birkenhead
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Assistant Store Manager role. Highlight your relevant experience in customer service and any supervisory roles you've held. We want to see how you can inspire and support a team!
Show Your Passion: Let your enthusiasm for fashion and exceptional customer service shine through in your application. We love candidates who are genuinely excited about delivering a great customer journey and achieving retail excellence.
Be Results-Driven: In your application, mention specific examples of how you've achieved sales targets or improved customer satisfaction in previous roles. We’re looking for someone who understands the importance of results but also values the right approach to get there.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you don’t miss out on any updates regarding your application. Let’s get started on this exciting journey together!
How to prepare for a job interview at British Heart Foundation
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Assistant Store Manager. Familiarise yourself with the key tasks like supporting the Store Manager, inspiring staff, and achieving sales targets. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Since exceptional customer service is a big part of this job, prepare examples from your past experiences where you went above and beyond for customers. Highlight how you’ve handled difficult situations or improved customer satisfaction, as this will resonate well with the interviewers.
✨Demonstrate Leadership Qualities
As you'll be supporting and potentially leading a team, be ready to discuss your supervisory experience. Share specific instances where you motivated a team or implemented new ideas that drove results. This will show that you have the right mindset for developing teams and achieving goals.
✨Be Ready for a Fast-Paced Environment
Given that the store operates seven days a week and can be physically demanding, express your flexibility and readiness to work in such an environment. Share any relevant experiences that showcase your ability to thrive under pressure and maintain high standards, even during busy times.