At a Glance
- Tasks: Deliver exceptional customer service and creatively organise donated stock in a fun retail environment.
- Company: Join a community-focused charity retail team committed to sustainability.
- Benefits: Enjoy 38 days annual leave, staff discounts, and access to holistic support.
- Other info: Flexible hours with opportunities for personal growth in a fast-paced setting.
- Why this job: Be part of a dynamic team making a real difference while gaining valuable experience.
- Qualifications: Passion for customer service and teamwork; retail experience not essential.
The predicted salary is between 10 - 12 € per hour.
Would you like to be part of a retail team that are community based, offer amazing choice and genuine sustainability? Look no further – join us as a Sales Assistant in Bicester. This is a part‑time role working 7 hours a week in one of our busy clothing stores. Our stores are fast‑paced and trade 7 days a week. This role requires flexibility to work weekends and bank holidays on a rota basis. Candidate must be fully flexible and able to work on Tuesdays.
What does this role involve? As a Sales Assistant you’ll be at the very heart of our retail operation. This is not just a standing behind the till or filling shelves type of role, we’re looking for someone who will deliver a first class customer service experience. It’s a fun, fast‑paced environment where no two days are the same and everyone works as a team. Every day is different in charity retail, as well as working on the till or sorting donations, you can expect to:
- Engage with customers, providing exceptional service and promoting our charity’s mission
- Organise and merchandise donated stock creatively to maximise sales potential
- Collaborate with our E‑Commerce team to maximise online sales
As a Keyholder, you’ll be the go‑to person when there isn’t a manager on duty, keeping the store running and ensuring our customers have a great experience. You’ll need to be 18+ years old to apply for this role. Please note, this role can be physically demanding and will involve moving a high volume of donation bags. You will be given lots of autonomy in your role and will strive to continually build your knowledge of BHF.
What are we looking for? Previous retail experience isn’t essential. What truly counts is your passion, energy, and ability to deliver the very best customer service. You’ll be confident within a team environment and comfortable guiding the activity of volunteers on the shop floor. Able to work well under pressure and on your own initiative in a dynamic and fast‑paced environment. Attention to detail in everything you do. Positive, creative, confident, customer service focussed and passionate about sustainability. You’ll be comfortable with tech, able to use a Till, PC, Smartphone and e‑mail with ease.
Our generous staff benefits include:
- 38 days annual leave (plus the option to sell leave)
- Holistic support leave of up to 10 additional days off each year
- Enhanced family policies (maternity, paternity and adoption leave)
- Wagestream – early access to your wages
- 25% staff discount
- Health cash plan (Dental, Optical, Therapies, etc.)
- Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
- Pension with employer contribution of up to 10%
- Cycle to work scheme
- Discounts on gym memberships
- Discounts with a wide range of retailers
Inclusivity Matters: We’re committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process.
Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship.
Sales Assistant in Bicester employer: British Heart Foundation
Join our vibrant retail team in Bicester, where we prioritise community engagement and sustainability. As a Sales Assistant, you'll enjoy a supportive work culture that values your contributions, offers generous benefits like 38 days of annual leave, and provides opportunities for personal growth while making a meaningful impact through charity retail. With a focus on teamwork and customer service, every day brings new challenges and rewards in a fast-paced environment.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant in Bicester
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on their mission and values. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. Being able to share these stories will demonstrate your passion for delivering exceptional service.
✨Tip Number 3
Be ready to showcase your flexibility! Since this role requires working weekends and bank holidays, be prepared to discuss your availability and how you can adapt to the fast-paced environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join our team. Don’t miss out on this opportunity!
We think you need these skills to ace Sales Assistant in Bicester
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for customer service and sustainability shine through. We want to see that you’re genuinely excited about the role and our mission!
Tailor Your CV:Make sure to customise your CV to highlight any relevant experience or skills that match the job description. Even if you don’t have retail experience, focus on your teamwork and customer service abilities.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and get straight to what makes you a great fit for the Sales Assistant role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at British Heart Foundation
✨Know the Charity's Mission
Before your interview, take some time to research the charity’s mission and values. Understanding what they stand for will help you connect with the team and show your genuine passion for their cause.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about how you engaged with customers, resolved issues, or went the extra mile to create a positive experience.
✨Demonstrate Flexibility and Team Spirit
Since this role requires flexibility, be ready to discuss your availability and willingness to work weekends and bank holidays. Highlight any previous experiences where you thrived in a team environment, especially in fast-paced settings.
✨Be Ready for Practical Scenarios
Expect to be asked about how you would handle specific situations, like managing stock or assisting a customer in need. Practise responding to these scenarios to demonstrate your problem-solving skills and ability to think on your feet.
