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- Tasks: Deliver exceptional customer service and creatively organise donated stock in a fun retail environment.
- Company: Join the British Heart Foundation, a community-focused charity making a real impact.
- Benefits: Enjoy 38 days annual leave, staff discounts, and access to holistic support.
- Why this job: Be part of a team that promotes sustainability while gaining valuable retail experience.
- Qualifications: Passion for customer service and teamwork; retail experience is a bonus but not essential.
- Other info: Flexible hours with opportunities for career progression in a dynamic setting.
The predicted salary is between 11 - 14 £ per hour.
Would you like to be part of a retail team that are community based, offer amazing choice and genuine sustainability? Look no further – join us as a Sales Assistant in Bexleyheath. This is a part time role working 28 hours a week in one of our busy clothing stores. Our stores are fast-paced and trade 7 days a week. This role requires flexibility to work weekends and bank holidays on a rota basis.
What does this role involve? As a Sales Assistant you’ll be at the very heart of our retail operation. This is not just standing behind the till or filling shelves type of role, we’re looking for someone who will deliver a first class customer service experience. It’s a fun, fast-paced environment where no two days are the same and everyone works as a team. Every day is different in charity retail, as well as working on the till or sorting donations, you can expect to:
- Engage with customers, providing exceptional service and promoting our charity’s mission
- Organise and merchandise donated stock creatively to maximise sales potential
- Collaborate with our E-Commerce team to maximise online sales
As a Keyholder, you’ll be the go-to person when there isn’t a manager on duty, keeping the store running and ensuring our customers have a great experience. You’ll need to be 18+ years old to apply for this role. Please note, this role can be physically demanding and will involve moving a high volume of donation bags. You will be given lots of autonomy in your role and will strive to continually build your knowledge of BHF.
What are we looking for?
- Previous retail experience isn’t essential. What truly counts is your passion, energy, and ability to deliver the very best customer service.
- You’ll be confident within a team environment and comfortable guiding the activity of volunteers on the shop floor.
- Able to work well under pressure and on your own initiative in a dynamic and fast-paced environment.
- Attention to detail in everything you do.
- Positive, creative, confident, customer service focussed and passionate about sustainability.
- You’ll be comfortable with tech, able to use a Till, PC, Smartphone and e-mail with ease.
What’s important to us? At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online. Since 1961, British Heart Foundation has been at the forefront of research that has helped to halve annual deaths from cardiovascular disease in the UK. But our work is needed more than ever. In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and will continue to build upon our reuse agenda in the years to come.
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Why join the BHF? We have a strong culture of internal progression and will actively support you to develop your career. Our generous staff benefits include:
- 38 days annual leave (plus the option to sell leave)
- Holistic support leave of up to 10 additional days off each year
- Enhanced family policies (maternity, paternity and adoption leave)
- Wagestream - early access to your wages
- 25% staff discount
- Health cash plan (Dental, Optical, Therapies, etc)
- Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
- Pension with employer contribution of up to 10%
- Cycle to work scheme
- Discounts on gym memberships
- Discounts with a wide range of retailers
Ready to apply? To apply, please follow these simple steps: Click the Apply button below. You’ll be seamlessly redirected to the BHF Careers page. Complete the application form, submit your CV and upload your employment history.
What do I need to know?
- DBS Check: As part of our ongoing commitment to safeguarding, our process requires that successful candidates are asked to consent to a basic criminal records check.
- Inclusivity Matters: We’re committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process.
- Act Swiftly: Early applications are encouraged. We’ll be reviewing submissions throughout the advertising period and may close the advert early.
- Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship.
- Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team.
Sales Assistant in Bexleyheath employer: British Heart Foundation
Contact Detail:
British Heart Foundation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant in Bexleyheath
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the British Heart Foundation. Understand their mission and values, especially around sustainability and community engagement. This will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering first-class service, think of examples from your past experiences where you’ve gone above and beyond for a customer. Be ready to share these stories during your interview.
✨Tip Number 3
Show off your teamwork spirit! The BHF values collaboration, so be prepared to discuss how you work well in a team. Think of times when you’ve helped others or contributed to a group goal, and highlight your ability to guide volunteers.
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy and ensures your application gets to the right place. Plus, it shows you’re proactive and keen to join the BHF team. So, hit that apply button and let’s get started!
We think you need these skills to ace Sales Assistant in Bexleyheath
Some tips for your application 🫡
Show Your Passion: When you're filling out your application, let your enthusiasm for customer service and sustainability shine through. We want to see that you’re genuinely excited about being part of our community-focused team!
Tailor Your CV: Make sure your CV highlights any relevant experience, even if it’s not retail-specific. Focus on skills like teamwork, creativity, and your ability to work under pressure – these are key for us at BHF.
Be Yourself: Don’t be afraid to let your personality come through in your application. We value authenticity and want to know what makes you unique and how you can contribute to our fun, fast-paced environment.
Apply Through Our Website: Remember to apply directly through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it’s super straightforward!
How to prepare for a job interview at British Heart Foundation
✨Know the Mission
Before your interview, take some time to understand the British Heart Foundation's mission and values. This will help you connect your personal passion for sustainability and community service with their goals, making you a more compelling candidate.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Whether it’s a retail job or a volunteer position, be ready to discuss how you engaged with customers and resolved any issues they faced.
✨Demonstrate Team Spirit
Since teamwork is crucial in this role, think of instances where you collaborated effectively with others. Highlight your ability to guide volunteers and work under pressure, as this will show that you can thrive in a fast-paced environment.
✨Be Tech-Savvy
Familiarise yourself with the technology mentioned in the job description, like tills and smartphones. If you have experience using similar tech, mention it during the interview to demonstrate your comfort level and adaptability.