At a Glance
- Tasks: Support the Store Manager in daily operations and lead the team in their absence.
- Company: Join the British Heart Foundation, a charity making a real impact on heart health.
- Benefits: Enjoy 38 days annual leave, flexible working, and discounts on gym memberships.
- Why this job: Be part of a mission-driven team that funds life-saving research and promotes sustainability.
- Qualifications: Experience in customer service and supervisory roles is essential.
- Other info: Flexible hours required, including weekends and bank holidays.
The predicted salary is between 24000 - 36000 £ per year.
Are you l ooking for an opportunity to progress in store management? Were looking for an Assistant Store Manager to join our home store team in Castleford so we could be the perfect match! What does this role involve : As an Assistant Store Manager , you support the Store Manager with the day to day running of the store and take full responsibility in their absence . Inspiring and supporting staff and volunteers to deliver an excellent customer journey that reflect our values , our Assistant Store Managers?contribute towards the success of their stores by: Ensuring highest standard of customer service Achieving targets Maintaining a high standard of visual merchandising Maximising sales through physical and digital channels Supporting with the recruitment and development of volunteers Achieving expectations within campaign activities Working with the manager to generate stock Our stores are fast-paced and trade 7 days a week which means we require flexibility from our store teams to work weekends and bank holidays on a rota basis. Due to the volume of collections, deliveries and donations , it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life-saving research. What are we looking for : Experience in a customer facing role S upervis ory experience Commercially driven to encourage new ideas Inclusive approach to developing teams Passion for delivering exceptional customer service and achieving the highest retail standards Results driven but with a recognition of right result, right way. Whats important to us? At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online. In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come. Everything we do comes back to funding lifesaving research for all heart and circulatory conditions. We are more ambitious and determined than ever because the cures and treatments we need are in sight. You could be part of getting us there sooner! Our Equality, Diversity and Inclusion (EDI) Strategy,? Igniting Change , along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed. Why join the BHF? We have a strong culture of internal progression and will actively support you to develop your career. Our generous staff benefits include: 38 days annual leave?(plus the option to buy and sell leave) Wagestream – claim early access to your wages as you earn them Holistic support leave of up to 10 additional days off each year Enhanced family policies (maternity, paternity and adoption leave 25% staff discount Health cash plan (Dental, Optical, Therapies, etc) Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP) Pension with employer contribution of up to 10% Cycle to work scheme Discounts on gym memberships Discounts with a wide range of retailers TPBN1_UKTJ
Assitant Store Manger employer: British Heart Foundation
Contact Detail:
British Heart Foundation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assitant Store Manger
✨Tip Number 1
Familiarise yourself with the British Heart Foundation's mission and values. Understanding their commitment to funding life-saving research and community engagement will help you align your answers during interviews and demonstrate your passion for their cause.
✨Tip Number 2
Showcase your supervisory experience by preparing examples of how you've successfully led a team in a retail environment. Highlight specific instances where you inspired your team to achieve targets or improve customer service, as this is crucial for the Assistant Store Manager role.
✨Tip Number 3
Be ready to discuss your approach to visual merchandising. Think about how you can maximise sales through effective displays and how you’ve implemented new ideas in previous roles to enhance the shopping experience.
✨Tip Number 4
Prepare to demonstrate your flexibility and ability to work in a fast-paced environment. Share experiences where you successfully managed multiple tasks or adapted to changing circumstances, as this will show you're well-suited for the demands of the role.
We think you need these skills to ace Assitant Store Manger
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer-facing roles and supervisory positions. Emphasise any achievements related to sales targets, customer service excellence, and team development.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your understanding of the British Heart Foundation's mission. Mention specific examples of how you've inspired teams or improved customer experiences in previous roles.
Highlight Flexibility: Since the role requires flexibility to work weekends and bank holidays, mention your availability clearly in your application. This shows you understand the demands of the position and are willing to meet them.
Showcase Your Results-Driven Approach: In your application, provide examples of how you've achieved results in past roles. Whether it's meeting sales targets or improving customer satisfaction, quantifying your successes can make a strong impression.
How to prepare for a job interview at British Heart Foundation
✨Show Your Customer Service Passion
Make sure to highlight your experience in customer-facing roles. Share specific examples of how you've gone above and beyond to deliver exceptional service, as this is crucial for the Assistant Store Manager position.
✨Demonstrate Leadership Skills
Discuss your supervisory experience and how you've inspired and supported teams in the past. Be ready to provide examples of how you've developed team members or handled challenges in a fast-paced environment.
✨Understand the Brand Values
Familiarise yourself with the British Heart Foundation's mission and values. During the interview, express how your personal values align with theirs, especially regarding community engagement and environmental impact.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle various store situations. Prepare scenarios where you successfully maximised sales or improved visual merchandising, as these are key responsibilities of the role.