At a Glance
- Tasks: Support the Store Manager and lead the team to deliver excellent customer service.
- Company: Join the British Heart Foundation, a charity funding lifesaving research and promoting community engagement.
- Benefits: Enjoy 38 days annual leave, early wage access, discounts, health plans, and more!
- Other info: Flexibility to work weekends and bank holidays is required; physical demands may vary.
- Why this job: Be part of a fast-paced environment that values progression and makes a real social impact.
- Qualifications: Experience in customer service and supervisory roles; passion for retail and teamwork is essential.
The predicted salary is between 24000 - 36000 € per year.
Are you looking for an opportunity to progress in store management?
We’re looking for an Assistant Store Manager to join our fashionstore team in Cleverleysso we could be the perfect match!
What does this role involve :As an Assistant Store Manager, you support the Store Manager with the day to day running of the store and take full responsibility in their absence.
Inspiring and supporting staff and volunteers to deliver anexcellent customer journey that reflect our values, our Assistant Store Managerscontribute towards the success of their stores by :
- Ensuring highest standard of customer service
- Achieving targets
- Maintaining a high standard of visual merchandising
- Maximising sales through physical and digital channels
- Supporting with the recruitment and development of volunteers
- Achieving expectations within campaign activities
- Working with the manager to generate stock
Our stores are fast-paced and trade 7 days a week which means we require flexibility from our store teams to work weekends and bank holidays on a rota basis.
Due to the volume of donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life‑saving research.
What are we looking for :- Experience in a customer facing role
- Supervisory experience
- Commercially driven to encourage new ideas
- Inclusive approach to developing teams
- Passion for delivering exceptional customer service and achieving the highest retail standards
- Results driven but with a recognition of right result, right way.
What’s important to us? At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online.
Our vision is a world where everyone has a healthier heart for longer. We\'ll get there by funding cutting‑edge research and innovation, which hold the keys to saving and improving more lives.
In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come.
Our Equality, Diversity and Inclusion (EDI) Strategy,Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Why join the BHF?We have a strong culture of internal progression and will actively support you to develop your career.
Our generous staff benefits include :- 38 days annual leave(plus the option to buy and sell leave)
- Wagestream - claim early access to your wages as you earn them
- Holistic support leave of up to 10 additional days off each year
- Enhanced family policies (maternity, paternity and adoption leave
- 25% staff discount
- Health cash plan (Dental, Optical, Therapies, etc)
- Access to a 24 / 7 Virtual GP and Employee Assistance Programme (EAP)
- Pension with employer contribution of up to 10%
- Cycle to work scheme
- Discounts on gym memberships
- Discounts with a wide range of retailers
- Click the“Apply”button below.
- You’ll be seamlessly redirected to theBHF Careers page.
- Complete the application form, submit your CV and upload your employment history.
DBS Check : Any offer of employment is subject to a satisfactory DBS check
Inclusivity Matters : We’re committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process
Act Swiftly : Early applications are encouraged. We’ll be reviewing submissions throughout the advertising period and may close the advert early
Sponsorship : Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship.
#J-18808-LjbffrAssistant Store Manager in Cleveleys employer: British Heart Foundation
Join the British Heart Foundation as an Assistant Store Manager in Cleveleys, where you'll be part of a dynamic team dedicated to making a difference. We pride ourselves on a supportive work culture that fosters employee growth and offers extensive benefits, including 38 days of annual leave and early wage access. With a focus on community engagement and a commitment to funding life-saving research, this role not only provides a rewarding career path but also allows you to contribute to meaningful causes while enjoying a flexible work environment.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager in Cleveleys
✨Tip Number 1
Familiarise yourself with the British Heart Foundation's mission and values. Understanding their commitment to funding life-saving research will help you align your answers during interviews and demonstrate your passion for the role.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've handled challenging situations in previous roles. This will highlight your ability to inspire and support staff while ensuring an excellent customer journey.
✨Tip Number 3
Research the latest trends in retail and visual merchandising. Being knowledgeable about current practices can set you apart as a commercially driven candidate who can contribute new ideas to maximise sales.
✨Tip Number 4
Be ready to discuss your experience in team development and recruitment. Highlighting your inclusive approach will resonate well with the BHF's values and show that you're committed to fostering a positive work environment.
We think you need these skills to ace Assistant Store Manager in Cleveleys
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in customer-facing roles and any supervisory positions you've held. Use specific examples that demonstrate your ability to inspire and support teams.
Craft a Compelling Cover Letter:Write a cover letter that reflects your passion for delivering exceptional customer service. Mention how your values align with those of the company and provide examples of how you've achieved results in previous roles.
Highlight Flexibility:Since the role requires flexibility to work weekends and bank holidays, make sure to mention your availability in your application. This shows that you understand the demands of the position.
Showcase Your Results-Driven Approach:In your application, emphasise your commercially driven mindset and any past achievements related to sales targets or team development. This will demonstrate your alignment with the company's goals.
How to prepare for a job interview at British Heart Foundation
✨Show Your Customer Service Skills
As an Assistant Store Manager, you'll need to demonstrate your experience in customer-facing roles. Be ready to share specific examples of how you've delivered exceptional service and resolved customer issues in the past.
✨Highlight Your Supervisory Experience
Discuss your previous supervisory roles and how you've inspired and supported your team. Prepare to talk about your approach to developing team members and fostering an inclusive environment.
✨Demonstrate Commercial Awareness
The role requires a commercially driven mindset. Be prepared to discuss how you've contributed to sales targets and implemented new ideas that have positively impacted the business.
✨Emphasise Flexibility and Teamwork
Given the fast-paced nature of the store, it's important to show your flexibility in working hours and your ability to collaborate with others. Share experiences where you've worked effectively as part of a team, especially during busy periods.
