At a Glance
- Tasks: Support the Store Manager in daily operations and lead the team in their absence.
- Company: Join the British Heart Foundation, a leader in funding life-saving research and promoting healthier hearts.
- Benefits: Enjoy 38 days annual leave, flexible working, and discounts on gym memberships and retail.
- Other info: Flexibility to work weekends and bank holidays is required; apply early as positions may close quickly.
- Why this job: Make a real impact while developing your career in a supportive and inclusive environment.
- Qualifications: Experience in customer service and supervisory roles is essential; passion for retail is a plus.
The predicted salary is between 24000 - 36000 £ per year.
Are you looking for an opportunity to progress in store management?
We’re looking for an Assistant Store Manager to join our fashion store team in Blackburn The Mall so we could be the perfect match!
Candidate must be fully flexible over 7 days as this role includes weekends.
What does this role involve:
As an Assistant Store Manager, you support the Store Manager with the day to day running of the store and take full responsibility in their absence.
- Ensuring highest standard of customer service
- Achieving targets
- Maintaining a high standard of visual merchandising
- Maximising sales through physical and digital channels
- Supporting with the recruitment and development of volunteers
- Achieving expectations within campaign activities
- Working with the manager to generate stock
Our stores are fast‑paced and trade 7 days a week which means we require flexibility from our store teams to work weekends and bank holidays on a rota basis.
Due to the volume of collections, deliveries and donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life‑saving research.
What are we looking for:
- Experience in a customer facing role
- Supervisory experience
- Commercially driven to encourage new ideas
- Inclusive approach to developing teams
- Passion for delivering exceptional customer service and achieving the highest retail standards
- Results driven but with a recognition of right result, right way
Inclusivity Matters
We’re committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process.
Our generous staff benefits include:
- 38 days annual leave (plus the option to buy and sell leave)
- Wagestream – claim early access to your wages as you earn them
- Holistic support leave of up to 10 additional days off each year
- Enhanced family policies (maternity, paternity and adoption leave)
- 25% staff discount
- Health cash plan (Dental, Optical, Therapies, etc)
- Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
- Pension with employer contribution of up to 10%
- Cycle to work scheme
- Discounts on gym memberships
- Discounts with a wide range of retailers
Additional information
DBS Check: Any offer of employment is subject to a satisfactory DBS check.
Sponsorship: We are unlikely to sponsor applicants for this role due to the minimum salary criteria not met.
It is a friendly environment committed to equality, diversity and inclusion, and any necessary adjustments to the recruitment process can be arranged.
Assistant Store Manager in Blackburn employer: British Heart Foundation
The British Heart Foundation (BHF) is an exceptional employer that prioritises employee growth and community impact, making it a rewarding place to work. With a strong culture of internal progression, generous benefits such as 38 days annual leave, and a commitment to inclusivity through various employee network groups, BHF fosters a supportive environment for its staff. Located in Blackburn, the role of Assistant Store Manager not only offers the chance to lead a dedicated team but also contributes to vital life-saving research and environmental sustainability efforts.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager in Blackburn
✨Tip Number 1
Familiarise yourself with the British Heart Foundation's mission and values. Understanding their commitment to community engagement and environmental sustainability will help you align your answers during interviews and demonstrate your passion for their cause.
✨Tip Number 2
Highlight your experience in customer service and team management. Be ready to share specific examples of how you've inspired and supported teams in previous roles, as this is crucial for the Assistant Store Manager position.
✨Tip Number 3
Prepare to discuss your approach to achieving sales targets and maintaining high standards of visual merchandising. Think of innovative ideas you've implemented in past roles that could translate well to the BHF environment.
✨Tip Number 4
Show your flexibility and willingness to work varied hours, including weekends and bank holidays. This role requires adaptability, so be sure to express your readiness to meet the demands of a fast-paced retail environment.
We think you need these skills to ace Assistant Store Manager in Blackburn
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in customer-facing roles and any supervisory positions you've held. Emphasise your achievements in sales and customer service to align with the job requirements.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for retail and your commitment to delivering exceptional customer service. Mention specific examples of how you've inspired and supported teams in previous roles.
Highlight Flexibility:Since the role requires flexibility to work weekends and bank holidays, mention your availability clearly in your application. This shows you understand the demands of the position.
Showcase Your Values:The British Heart Foundation values inclusivity and community impact. Reflect these values in your application by discussing any relevant experiences or initiatives you've been part of that align with their mission.
How to prepare for a job interview at British Heart Foundation
✨Showcase Your Customer Service Skills
As an Assistant Store Manager, exceptional customer service is key. Be prepared to share specific examples of how you've gone above and beyond for customers in previous roles. Highlight your ability to inspire and support staff in delivering a great customer journey.
✨Demonstrate Leadership Experience
Since you'll be supporting the Store Manager, it's important to showcase your supervisory experience. Discuss any past roles where you led a team, managed conflicts, or contributed to team development. This will show that you're ready to step up when needed.
✨Understand the Brand's Values
Familiarise yourself with the British Heart Foundation's mission and values. During the interview, express how your personal values align with theirs, especially regarding community engagement and environmental impact. This shows your commitment to their cause.
✨Prepare for Flexibility Questions
Given the fast-paced nature of the role, be ready to discuss your availability and flexibility. Share examples of how you've successfully managed work-life balance in previous jobs, especially if it involved working weekends or holidays.
