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For Companies At a Glance
- Tasks: Deliver exceptional customer service and creatively organise donated stock.
- Company: Join the British Heart Foundation, a community-focused charity with a sustainability mission.
- Benefits: Enjoy 38 days annual leave, staff discounts, and access to holistic support.
- Why this job: Be part of a team making a real impact in your community while developing your career.
- Qualifications: Passion for customer service and teamwork; retail experience is a bonus but not essential.
- Other info: Flexible hours, dynamic environment, and opportunities for personal growth.
The predicted salary is between 10 - 13 ÂŁ per hour.
The opportunity
Would you like to be part of a retail team that are community based, offer amazing choice and genuine sustainability? Look no further – join us as a Sales Assistant in Ashbourne. This is a part time role working 13 hours (every Sunday and one day during the week) in one of our busy clothing stores. Our stores are fast-paced and trade 7 days a week. This role requires flexibility to work weekends and bank holidays on a rota basis. You’ll join the team on a permanent contract.
What does this role involve?
As a Sales Assistant you’ll be at the very heart of our retail operation. This is not just a standing behind the till or filling shelves type of role, we’re looking for someone who will deliver a first class customer service experience. It’s a fun, fast-paced environment where no two days are the same and everyone works as a team. Every day is different in charity retail, as well as working on the till or sorting donations, you can expect to:
- Engage with customers, providing exceptional service and promoting our charity’s mission
- Organise and merchandise donated stock creatively to maximise sales potential
- Collaborate with our E-Commerce team to maximise online sales
- As a Keyholder, you’ll be the go-to person when there isn’t a manager on duty, keeping the store running and ensuring our customers have a great experience.
You’ll need to be 18+ years old to apply for this role. Please note, this role can be physically demanding and will involve moving a high volume of donation bags. You will be given lots of autonomy in your role and will strive to continually build your knowledge of BHF.
What are we looking for?
- Previous retail experience isn’t essential. What truly counts is your passion, energy, and ability to deliver the very best customer service.
- You’ll be confident within a team environment and comfortable guiding the activity of volunteers on the shop floor.
- Able to work well under pressure and on your own initiative in a dynamic and fast-paced environment.
- Attention to detail in everything you do.
- Positive, creative, confident, customer service focussed and passionate about sustainability.
- You’ll be comfortable with tech, able to use a Till, PC, Smartphone and e-mail with ease.
What’s important to us?
At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online. In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and will continue to build upon our reuse agenda in the years to come. Everything we do comes back to funding lifesaving research for all heart and circulatory conditions. We are more ambitious and determined than ever – because the cures and treatments we need are in sight. You could be part of getting us there sooner!
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Why join the BHF?
We have a strong culture of internal progression and will actively support you to develop your career. Our generous staff benefits include:
- 38 days annual leave (plus the option to sell leave)
- Holistic support leave of up to 10 additional days off each year
- Enhanced family policies (maternity, paternity and adoption leave)
- Wagestream - early access to your wages
- 25% staff discount
- Health cash plan (Dental, Optical, Therapies, etc)
- Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
- Pension with employer contribution of up to 10%
- Cycle to work scheme
- Discounts on gym memberships
- Discounts with a wide range of retailers
Ready to apply?
To apply, please follow these simple steps: Click the “Apply” button below. You’ll be seamlessly redirected to the BHF Careers page. Complete the application form, submit your CV and upload your employment history.
What do I need to know?
- DBS Check: Any offer of employment is subject to a satisfactory DBS check.
- Inclusivity Matters: We’re committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process.
- Act Swiftly: Early applications are encouraged. We’ll be reviewing submissions throughout the advertising period and may close the advert early.
- Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship.
Sunday Sales Assistant in Ashbourne employer: British Heart Foundation
Contact Detail:
British Heart Foundation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sunday Sales Assistant in Ashbourne
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the British Heart Foundation. Understand their mission and values, especially around sustainability and community engagement. This will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering first-class service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your interview.
✨Tip Number 3
Show off your teamwork spirit! The job requires collaboration with others, so be prepared to discuss how you work well in a team. Share instances where you've helped guide or support your colleagues, especially in a fast-paced environment.
✨Tip Number 4
Don’t forget to highlight your flexibility! Since the role involves working weekends and bank holidays, make sure to express your willingness to adapt to the rota. This shows that you're committed and ready to jump in whenever needed.
We think you need these skills to ace Sunday Sales Assistant in Ashbourne
Some tips for your application 🫡
Show Your Passion: When you're filling out your application, let your enthusiasm for customer service and sustainability shine through. We want to see that you genuinely care about making a difference in the community!
Tailor Your CV: Make sure your CV highlights any relevant experience, even if it’s not retail-specific. Focus on skills like teamwork, creativity, and your ability to work under pressure – these are key for us at BHF.
Be Yourself: Don’t be afraid to let your personality come through in your application. We’re looking for positive, confident individuals who can engage with customers and work well in a team, so show us who you are!
Apply Through Our Website: Remember to apply directly through our website! It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from the BHF team.
How to prepare for a job interview at British Heart Foundation
✨Know the Mission
Before your interview, take some time to understand the charity's mission and values. Being able to articulate why you want to work for the British Heart Foundation and how you align with their goals will show your passion and commitment.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Whether it’s a retail job or a different role, being able to demonstrate your ability to engage with customers and handle various situations will be key.
✨Emphasise Teamwork and Flexibility
This role is all about working as part of a team in a fast-paced environment. Be ready to discuss how you’ve successfully collaborated with others and your willingness to adapt to changing circumstances, especially during busy periods.
✨Get Comfortable with Tech
Since you'll be using a till, PC, and smartphone, make sure you’re familiar with basic tech skills. If you have any experience with e-commerce or online sales, mention that too, as it shows you can contribute to maximising online sales.
