At a Glance
- Tasks: Deliver top-notch customer service and drive sales in a vibrant retail environment.
- Company: Join a supportive team focused on customer loyalty and shop performance.
- Benefits: Enjoy 38 days annual leave, staff discounts, and a health cash plan.
- Other info: Flexible part-time role with opportunities for internal progression.
- Why this job: Be part of a dynamic team and grow your career in retail.
- Qualifications: No prior retail experience needed, just a passion for excellent customer service.
The predicted salary is between 10 - 12 € per hour.
When it comes to generating stock, maximising value, and building customer loyalty, we put a lot of trust in our retail staff. Our Sales Assistants work alongside the management team and volunteers to drive shop performance.
As a Sales Assistant you will be involved in all aspects of a customer focussed role such as:
- Ensuring highest standard of customer service
- Achieving maximum sales
- Assisting in all store operating procedures such as sorting donations, stock rotation, deliveries, merchandising, pricing, and shop-floor replenishment
- Liaising with E-Commerce team to maximise online sales
As a Keyholder, you will be responsible for the store when there isn't a manager on duty, and this may involve lone working. Therefore, applicants must be 18+ years old.
Previous experience in retail is not essential. However, the desire to achieve the absolute best in customer service is. You will have the ability to work collaboratively with others and be comfortable guiding the activity of volunteer team members.
This is a part time role working 6 hours a week in one of our busy home stores, and is a permanent contract. We have a strong culture of internal progression and will actively support you to develop your career.
Benefits:
- 38 days annual leave
- 25% staff discount
- Health cash plan
- Pension with employer contribution up to 10%
- Life assurance
- Discount options for gym membership
- Discounts with a range of retailers
Sales Assistant in Aldershot employer: British Heart Foundation
As a Sales Assistant with us, you will be part of a dynamic team that values customer service and teamwork, all while working in a vibrant retail environment. We offer a supportive culture that prioritises employee growth, with opportunities for career progression and a generous benefits package including 38 days of annual leave and a pension scheme. Join us to make a meaningful impact in your community while enjoying discounts and a collaborative work atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant in Aldershot
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the organisation's values and mission. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing top-notch service, think of examples from your past experiences where you've gone above and beyond for a customer. We want to hear those stories!
✨Tip Number 3
Be ready to demonstrate teamwork! As a Sales Assistant, you'll be working closely with management and volunteers. Prepare to discuss how you've collaborated with others in the past and how you can contribute to a positive team environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join our team. Don’t miss out on this opportunity!
We think you need these skills to ace Sales Assistant in Aldershot
Some tips for your application 🫡
Show Your Customer Service Skills:When writing your application, make sure to highlight any experience or skills you have in customer service. We want to see how you can bring that passion for helping others to our team!
Be Yourself:Don’t be afraid to let your personality shine through in your application. We’re looking for genuine people who are excited about the role and can connect with our customers.
Tailor Your Application:Make sure to tailor your application to the Sales Assistant role. Mention specific responsibilities from the job description and how your experiences align with them. This shows us you’ve done your homework!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at British Heart Foundation
✨Know Your Customer Service Basics
Since the role is all about providing top-notch customer service, brush up on key customer service principles. Think about how you would handle different customer scenarios and be ready to share examples of how you've gone above and beyond for customers in the past.
✨Show Your Team Spirit
This position involves working closely with a management team and volunteers, so highlight your ability to collaborate. Prepare to discuss any previous experiences where teamwork made a difference, and how you can contribute to a positive shop environment.
✨Familiarise Yourself with Retail Operations
Even if you don’t have retail experience, it’s helpful to understand basic store operations like stock rotation and merchandising. Do a bit of research on these topics and be ready to discuss how you would approach these tasks in the role.
✨Express Your Passion for Sales
Demonstrate your enthusiasm for achieving sales targets and building customer loyalty. Share any personal experiences or strategies you have that could help drive sales, even if they’re from outside of retail. This will show your potential employer that you’re eager to make an impact.
