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- Tasks: Lead a vibrant fashion store team and drive sales through innovative strategies.
- Company: Join the British Heart Foundation, making a real difference in communities.
- Benefits: Enjoy 38 days annual leave, health cash plans, and generous staff discounts.
- Why this job: Be part of a mission to fund life-saving research while promoting sustainability.
- Qualifications: Experience in retail or customer service and strong leadership skills required.
- Other info: Flexible working hours with opportunities for career progression.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
Would you like to make an impact by leading one of our fashion store teams that are community based, offer amazing choice and genuine sustainability?
What does this role involve?
As a Store Manager you will be accountable for your stores performance, maximising sales through physical and digital channels, and achieving store targets by leading an inclusive and diverse team that consistently demonstrate the BHF values .
Each day is different in this varied, fast paced and hands on role. Due to the volume of donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life saving research.
What are we looking for?
Experience working in a customer facing role in retail, hospitality or service industry
Experience of leading, motivating and developing teams
Commercial awareness
Ability to achieve sales targets
Committed to achieving the highest retail standards at all times
Able to work under own initiative and take a proactive approach to changing business needs and objectives
Thrives working in a hands on, fast-paced environment
An understanding of budgets and P&L
Our stores are fast-paced and trade 7 days a week which means we require flexibility from our store teams to work weekends and bank holidays on a rota basis.
What's important to us?
At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online.
Our vision is a world where everyone has a healthier heart for longer. We'll get there by funding cutting-edge research and innovation, which hold the keys to saving and improving more lives.
In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come.
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Why join the BHF?
We have a strong culture of internal progression and will actively support you to develop your career.
Our generous staff benefits include:
38 days annual leave (plus the option to buy and sell leave)
Holistic support leave of up to 10 additional days off each year
Enhanced family policies (maternity, paternity and adoption leave)
Wagestream – early access to your wages
25% staff discount
Health cash plan (Dental, Optical, Therapies, etc)
Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
Pension with employer contribution of up to 10%
Cycle to work scheme
Discounts on gym memberships
Discounts with a wide range of retailers
Ready to apply?
To apply, please follow these simple steps:
Click the "Apply" button below.
You'll be seamlessly redirected to the BHF Careers page.
Complete the application form, submit your CV and upload your employment history.
What do I need to know?
DBS Check: Any offer of employment is subject to a satisfactory DBS check
Inclusivity Matters: We're committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process
Act Swiftly: Early applications are encouraged. We'll be reviewing submissions throughout the advertising period and may close the advert early
Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship.
Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team.
Agency employer: British Heart Foundation
Contact Detail:
British Heart Foundation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Agency
✨Tip Number 1
Get to know the company inside out! Research the British Heart Foundation's values, mission, and recent initiatives. This will help you connect your experience to their goals during interviews.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. They can provide insider tips and might even refer you, which can give you a leg up in the application process.
✨Tip Number 3
Prepare for situational questions! Think of examples from your past experiences that showcase your leadership, problem-solving, and customer service skills. Practice makes perfect!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the BHF team.
We think you need these skills to ace Agency
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Store Manager role. Highlight your leadership experience and any achievements in sales or team development to grab our attention!
Show Your Passion: In your cover letter, let us know why you're excited about working with the British Heart Foundation. Share your thoughts on sustainability and community impact – we love candidates who align with our values!
Be Clear and Concise: When filling out the application form, keep your answers straightforward and to the point. We appreciate clarity, so make it easy for us to see how you fit the role without wading through too much fluff.
Apply Early: Don’t wait until the last minute! We review applications as they come in, so applying early gives you a better chance of standing out. Plus, it shows us you're keen and proactive!
How to prepare for a job interview at British Heart Foundation
✨Know Your Stuff
Before the interview, make sure you understand the British Heart Foundation's mission and values. Familiarise yourself with their community impact and sustainability efforts. This will show your genuine interest in the role and help you connect your experience to their goals.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led and motivated teams in previous roles. Think about specific challenges you faced and how you overcame them. Highlight your ability to create an inclusive environment, as this aligns with the BHF's commitment to diversity.
✨Demonstrate Commercial Awareness
Be ready to discuss how you can maximise sales through both physical and digital channels. Bring up any relevant experience you have with achieving sales targets or managing budgets. This will show that you understand the business side of retail and are prepared to drive performance.
✨Embrace the Fast-Paced Environment
Since the role is hands-on and fast-paced, share your experiences working in similar environments. Talk about how you thrive under pressure and adapt to changing business needs. This will reassure the interviewers that you're ready for the demands of the job.