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- Tasks: Monitor and enhance digital channels to create engaging member experiences.
- Company: Join a purpose-driven organisation focused on community and inclusivity.
- Benefits: Competitive salary, dual location flexibility, and a supportive work environment.
- Other info: Temporary role with opportunities for growth and collaboration across teams.
- Why this job: Combine creativity and data to make a real impact in digital communications.
- Qualifications: Experience with digital platforms and strong analytical skills required.
The predicted salary is between 26699 - 28650 £ per year.
As Digital Communications & Channels Officer, you will play a vital role in ensuring our digital channels are consistent, high-quality, and member focused. You’ll monitor performance, maintain platform standards, and provide insight that helps shape how we communicate and engage. This is a great opportunity for someone who enjoys combining data, detail, and creativity to improve digital experiences, while working collaboratively across a purpose-driven organisation.
Main responsibilities
- Monitor and analyse activity across digital communication channels, identifying trends, risks, and opportunities.
- Produce regular insight reports, sharing clear and actionable recommendations with stakeholders.
- Support content publishing and scheduling, ensuring accuracy, consistency, and brand alignment.
- Maintain high standards across all platforms through proactive housekeeping and content management.
- Identify, log, and coordinate resolution of technical issues and platform bugs.
- Ensure effective tagging, categorisation, and governance across digital channels.
- Provide proofreading and quality assurance to ensure all communications are clear, accurate, and accessible.
- Act as a key contact for colleagues, supporting teams to deliver effective digital engagement.
About you
We’re looking for someone who can demonstrate:
- A passion for delivering high-quality, inclusive digital experiences that put members and audiences first.
- Experience of working with digital communication channels, platforms, or content management systems.
- The ability to analyse data and engagement metrics, using insight to inform decisions and improve performance.
- Excellent written communication skills, with a strong focus on accuracy, clarity, and tone of voice.
- Strong organisational skills, with the ability to manage multiple priorities and meet deadlines.
- A proactive, solutions-focused approach to improving processes, platforms, and ways of working.
- The ability to build positive, collaborative relationships and support colleagues across teams.
- An interest in sport, community, or membership organisations (desirable).
Job details
- Hours: 37 hours
- Salary: £26,699 to £28,650 per annum
- Location: Dual based
- Contract type: Temporary for up to 12 months
How to apply
Click 'Apply' to upload your CV and a covering letter. In your covering letter, please tell us how you meet the requirements of the role, as outlined above and in the Role Profile.
We are committed to building a diverse and inclusive organisation. We particularly welcome applications from women, people with disabilities, people from ethnically diverse communities, and people who identify as LGBTQIA+, as these groups are currently under-represented in our workforce.
Digital Communications & Channels Officer in Telford employer: British Gymnastics
Contact Detail:
British Gymnastics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Communications & Channels Officer in Telford
✨Tip Number 1
Get to know the company inside out! Research their digital channels and see how they engage with their audience. This will help you tailor your approach and show them you’re genuinely interested in improving their digital experiences.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Show off your analytical skills! Prepare to discuss how you've used data to drive decisions in past roles. Bring examples of reports or insights you've created that led to improvements—this will really impress them!
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email reiterating your enthusiasm for the role can keep you top of mind. Plus, it shows you’re proactive and keen to join their team!
We think you need these skills to ace Digital Communications & Channels Officer in Telford
Some tips for your application 🫡
Tailor Your Covering Letter: Make sure to customise your covering letter to highlight how your skills and experiences align with the role of Digital Communications & Channels Officer. We want to see your passion for delivering high-quality digital experiences that put members first!
Showcase Your Data Skills: Since this role involves analysing data and engagement metrics, don’t forget to mention any relevant experience you have in this area. We love seeing how you can use insights to inform decisions and improve performance!
Proofread, Proofread, Proofread!: With a strong focus on accuracy and clarity, it’s crucial to proofread your application materials. We’re looking for excellent written communication skills, so make sure everything is clear and error-free before hitting send!
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way to ensure your CV and covering letter reach us directly, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at British Gymnastics
✨Know Your Digital Channels
Before the interview, make sure you’re familiar with the digital communication channels the company uses. Research their current strategies and think about how you can contribute to improving them. This shows your genuine interest and helps you speak confidently about your ideas.
✨Data-Driven Insights
Prepare to discuss how you've used data to inform decisions in past roles. Bring examples of how you’ve monitored performance metrics and turned insights into actionable recommendations. This will demonstrate your analytical skills and ability to enhance digital experiences.
✨Showcase Your Writing Skills
Since excellent written communication is key for this role, be ready to showcase your writing skills. Consider bringing a portfolio of your work or examples of content you’ve created. This will help illustrate your attention to detail and clarity in communication.
✨Collaborative Spirit
Highlight your experience working collaboratively across teams. Think of specific instances where you’ve supported colleagues or contributed to team projects. This will show that you’re not just a lone wolf but someone who thrives in a collaborative environment.