Head of Account Management in Windsor
Head of Account Management

Head of Account Management in Windsor

Windsor Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead strategic partnerships and drive commercial performance for British Gas.
  • Company: Join British Gas, a leader in sustainable energy solutions.
  • Benefits: Flexible working, comprehensive support, and a focus on personal growth.
  • Why this job: Make a real impact on sustainability while building meaningful relationships.
  • Qualifications: Experience in senior account management and strong negotiation skills.
  • Other info: Be part of a supportive team committed to a greener future.

The predicted salary is between 36000 - 60000 £ per year.

Join us, be part of more. We are so much more than an energy company. We are a family of brands revolutionising how we power the planet. We are energisers. One team of 21,000 colleagues that is energising a greener, fairer future by creating an energy system that doesn’t rely on fossil fuels whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That’s why working here is #MoreThanACareer.

We do energy differently - we do it all. We make it, store it, move it, sell it, and mend it.

About your team: At British Gas, our mission is to sell it and mend it. We have been powering the UK’s homes and businesses for over 200 years - but supplying energy is just part of what we do. We are making the UK greener and more energy efficient, getting closer to Net Zero. By using clever tech like thermostats, heat pumps, solar panels and EV chargers, we are making it cheaper and easier for our customers to reduce their carbon footprint.

Overview: Join us as the primary relationship lead for some of British Gas’s most important strategic B2B partners. You will shape long-term success, drive commercial performance, and ensure partners get a seamless, high-quality experience. If you thrive on building relationships, solving problems, and growing partnerships, this role puts you right at the heart of our growth strategy.

About the role:

  • Own senior partner relationships, representing British Gas in key engagements and leading regular performance reviews.
  • Drive commercial results, ensuring revenue, profitability and contracted commitments stay on track.
  • Spot growth opportunities, negotiating renewals, upsells and new service extensions.
  • Champion operational excellence, working across internal teams to resolve issues, improve delivery and keep SLAs and KPIs on target.
  • Manage risk and compliance, ensuring contracts, governance and regulatory requirements are met.
  • Act as the internal voice of the partner, providing insight to shape future propositions and strengthen long-term collaboration.

What success looks like:

  • Strong revenue and profitability across your partnerships.
  • High partner satisfaction and long-term retention.
  • Consistent performance against SLAs and KPIs.
  • Clear growth plans and successful renewals.
  • Confident, data-driven reporting and relationship management.

What we are looking for:

  • Experience in senior account management and/or strategic partnerships within a large, complex corporate organisation.
  • Demonstrable senior-level gravitas, with the ability to build trust and influence at C-suite and executive level within assigned partnerships.
  • Able to operate as the Voice of the Partner internally, holding the organisation to account for delivery, while acting as the Voice of the Company externally, holding partners accountable for performance beyond contractual commitments.
  • Comfortable operating in ambiguous, fast-moving environments, with strong capability in conflict resolution and stakeholder management.
  • Strong experience across contract negotiation, renewals, contract management, compliance, and operational performance management.
  • A proactive, collaborative working style with a clear focus on outcomes and value realisation.
  • Proven experience deploying and landing contractual commitments across matrixed organisations.
  • A growth mindset with strong commercial instincts, including a track record of retaining and growing multi-million-pound accounts.
  • Motivated by building meaningful, long-term partnerships and excited by the opportunity to help shape the future of British Gas collaborations.

Why should you apply? We are not a perfect place - but we are a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That’s why we have designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too.

If you are full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority. Help us, help you.

Head of Account Management in Windsor employer: British Gas

At British Gas, we are more than just an energy provider; we are a community dedicated to creating a sustainable future. Our flexible working culture and commitment to employee well-being ensure that you can thrive both personally and professionally. With ample opportunities for growth and development, you will be empowered to make a meaningful impact while enjoying a supportive environment that values your contributions.
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Contact Detail:

British Gas Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head of Account Management in Windsor

✨Tip Number 1

Network like a pro! Reach out to current employees at British Gas on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Head of Account Management role. Personal connections can give you insights that a job description just can't.

✨Tip Number 2

Prepare for the interview by understanding British Gas's mission and values. Show us how your experience aligns with their commitment to sustainability and innovation. Bring examples of how you've driven commercial performance and built strong partnerships in the past.

✨Tip Number 3

Practice your pitch! You’ll want to clearly articulate your vision for managing strategic partnerships. Think about how you can contribute to their growth strategy and be ready to discuss specific ideas during your interview.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in being part of the British Gas family.

We think you need these skills to ace Head of Account Management in Windsor

Senior Account Management
Strategic Partnerships
Relationship Building
Commercial Performance Management
Contract Negotiation
Stakeholder Management
Conflict Resolution
Operational Performance Management
Risk and Compliance Management
Data-Driven Reporting
Growth Mindset
Collaboration
Customer Satisfaction
Performance Review

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for the role and our mission shine through. We want to see how your values align with ours, especially when it comes to creating a greener future.

Tailor Your Experience: Make sure to highlight your relevant experience in senior account management and strategic partnerships. We’re looking for specific examples that demonstrate your ability to build relationships and drive commercial success.

Be Data-Driven: Since this role involves managing performance and reporting, include any data or metrics that showcase your achievements. We love seeing how you’ve used numbers to tell your story and drive results.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our team.

How to prepare for a job interview at British Gas

✨Know Your Partners

Before the interview, dive deep into understanding British Gas's strategic partnerships. Familiarise yourself with their key B2B partners and how they contribute to the company's mission. This will help you demonstrate your ability to manage relationships effectively and show that you're genuinely interested in their business.

✨Showcase Your Gravitas

As a Head of Account Management, you'll need to influence at the C-suite level. Prepare examples from your past experiences where you've successfully built trust and rapport with senior stakeholders. Highlight your ability to navigate complex corporate environments and resolve conflicts, as this will resonate well with the interviewers.

✨Be Data-Driven

British Gas values data-driven decision-making. Come prepared with metrics and examples that showcase your success in driving revenue and profitability in previous roles. Discuss how you've used data to identify growth opportunities and improve performance against SLAs and KPIs.

✨Emphasise Collaboration

This role requires a proactive and collaborative approach. Share instances where you've worked cross-functionally to achieve common goals. Highlight your experience in managing compliance and operational performance, and how you've championed excellence within teams to ensure partner satisfaction.

Head of Account Management in Windsor
British Gas
Location: Windsor
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  • Head of Account Management in Windsor

    Windsor
    Full-Time
    36000 - 60000 £ / year (est.)
  • B

    British Gas

    5000+
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