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For Companies At a Glance
- Tasks: Repair and maintain a variety of white goods for customers, ensuring quick and effective service.
- Company: Join British Gas, a leader in energy innovation and sustainability.
- Benefits: Competitive salary, £5,000 sign-on bonus, flexible rewards, and strong support for personal growth.
- Why this job: Be part of a mission to create a greener future while making a real difference for customers.
- Qualifications: 2+ years experience in white goods repair and excellent customer service skills.
- Other info: Dynamic team environment with a focus on work-life balance and personal development.
The predicted salary is between 38589 - 47000 £ per year.
Job Description
Join us, be part of more.
We're so much more than an energy company. We're a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn't rely on fossil fuels whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That's why working here is #MoreThanACareer. We do energy differently – we do it all. We make it, store it, move it, sell it, and mend it.
About your team:
At British Gas, our mission is to sell it and mend it.
We've been powering the UK's homes and businesses for over 200 years – but supplying energy is just part of what we do. We're making the UK greener and more energy efficient, getting closer to Net Zero. By using clever tech like thermostats, heat pumps, solar panels and EV chargers, we're making it cheaper and easier for our customers to reduce their carbon-footprint.
About your role:
We need White Goods engineers to join our team of experienced Engineers, to ensure that our customers get the help they need, when they need it. You will play a pivotal part in our British Gas' Service Promise! of same day fix for our customers.
Base Salary is £38,589 with uncapped OTE – £47,000 is a realistic expectation through our fantastic field reward scheme. London Weighting applied where applicable.
We'll give you £5,000 to make the jump! Yes, you read that right. We're serious about achieving our ambition of making the UK NetZero by 2050. We know that to get there, we need to hire the best and to make that happen we're offering a £5,000 sign-on bonus.
Being there for our customers is our priority. You will be attending customers home to repair and maintain an array of white goods and appliances. You will have plenty of support from our managers, mentors, and engineer colleagues but some of the jobs can be challenging and you will need a minimum of 2 years on the job experience to tackle most jobs.
Here's what we're looking for:
- Extensive, evidenced experience in the repair and/or maintenance of a wide range of white goods including dishwashers, washing machines, refrigerators, tumble dryers and microwaves.
- In addition to your technical expertise, your customer service skills and ability to solve problems will enable you to diagnose defects, work safely to ensure a first-time fix for your customer.
Why should you apply?
We're not a perfect place – but we're a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That's why we've designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too. Visit the link below to discover why we're a great place to work and what being part of more means for you.
https://www.morethanacareer.energy/britishgas
If you're full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority.
Help us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey.
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White goods engineer employer: British Gas
Contact Detail:
British Gas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land White goods engineer
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on British Gas and their mission. Understanding their commitment to sustainability and customer service will help you connect your skills as a White Goods engineer to their goals.
✨Tip Number 2
Show off your experience! When you're chatting with the hiring team, highlight your hands-on experience with white goods. Share specific examples of how you've tackled tricky repairs or provided excellent customer service in the past.
✨Tip Number 3
Be ready for practical tests! Since this role is all about fixing appliances, be prepared for some hands-on assessments during the interview process. Brush up on your technical skills and be ready to demonstrate your problem-solving abilities.
✨Tip Number 4
Apply through our website! We want to make it easy for you to join our team. Head over to our careers page and submit your application directly. It’s the best way to ensure your application gets the attention it deserves!
We think you need these skills to ace White goods engineer
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about being a White Goods engineer and contributing to a greener future.
Tailor Your CV: Make sure your CV is tailored to highlight your experience with white goods. We’re looking for specific skills and experiences, so don’t be shy about showcasing what makes you the perfect fit for our team!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so make sure to highlight your key achievements and relevant experience without fluff.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at British Gas
✨Know Your White Goods
Make sure you brush up on your knowledge of white goods, especially the specific appliances mentioned in the job description. Be ready to discuss your hands-on experience with dishwashers, washing machines, and other appliances. This will show that you're not just familiar with the products but also passionate about them.
✨Showcase Your Customer Service Skills
Since this role involves direct interaction with customers, be prepared to share examples of how you've provided excellent customer service in the past. Think of situations where you solved problems or went above and beyond to ensure customer satisfaction. This will highlight your ability to align with British Gas' commitment to their Service Promise.
✨Demonstrate Problem-Solving Abilities
During the interview, expect to face scenario-based questions that test your problem-solving skills. Prepare by thinking of specific instances where you diagnosed and fixed issues with white goods. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
✨Align with Their Values
British Gas is focused on sustainability and making a positive impact. Research their initiatives towards Net Zero and be ready to discuss how your values align with theirs. Showing that you’re not only technically skilled but also passionate about their mission can set you apart from other candidates.
