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For Companies At a Glance
- Tasks: Repair and maintain a variety of white goods in customers' homes.
- Company: Join British Gas, a leader in sustainable energy solutions.
- Benefits: Competitive salary, £5,000 sign-on bonus, and flexible rewards.
- Why this job: Make a real impact on sustainability while growing your career.
- Qualifications: 2+ years experience in white goods repair and strong customer service skills.
- Other info: Supportive team environment with a focus on personal and professional growth.
The predicted salary is between 38589 - 47000 £ per year.
Job Description
Join us, be part of more.
We're so much more than an energy company. We're a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn't rely on fossil fuels whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That's why working here is #MoreThanACareer. We do energy differently – we do it all. We make it, store it, move it, sell it, and mend it.
About your team:
At British Gas, our mission is to sell it and mend it.
We've been powering the UK's homes and businesses for over 200 years – but supplying energy is just part of what we do. We're making the UK greener and more energy efficient, getting closer to Net Zero. By using clever tech like thermostats, heat pumps, solar panels and EV chargers, we're making it cheaper and easier for our customers to reduce their carbon-footprint.
About your role:
We need White Goods engineers to join our team of experienced Engineers, to ensure that our customers get the help they need, when they need it. You will play a pivotal part in our British Gas' Service Promise! of same day fix for our customers.
Base Salary is £38,589 with uncapped OTE – £47,000 is a realistic expectation through our fantastic field reward scheme. London Weighting applied where applicable.
We'll give you £5,000 to make the jump! Yes, you read that right. We're serious about achieving our ambition of making the UK NetZero by 2050. We know that to get there, we need to hire the best and to make that happen we're offering a £5,000 sign-on bonus.
Being there for our customers is our priority. You will be attending customers home to repair and maintain an array of white goods and appliances. You will have plenty of support from our managers, mentors, and engineer colleagues but some of the jobs can be challenging and you will need a minimum of 2 years on the job experience to tackle most jobs.
Here's what we're looking for:
- Extensive, evidenced experience in the repair and/or maintenance of a wide range of white goods including dishwashers, washing machines, refrigerators, tumble dryers and microwaves.
- In addition to your technical expertise, your customer service skills and ability to solve problems will enable you to diagnose defects, work safely to ensure a first-time fix for your customer.
Why should you apply?
We're not a perfect place – but we're a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That's why we've designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too. Visit the link below to discover why we're a great place to work and what being part of more means for you.
https://www.morethanacareer.energy/britishgas
If you're full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority.
Help us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey.
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White goods engineer employer: British Gas
Contact Detail:
British Gas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land White goods engineer
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on British Gas and their mission. Understanding their commitment to sustainability and customer service will help you connect your skills as a White Goods engineer to their goals.
✨Tip Number 2
Show off your experience! When you're chatting with us, make sure to highlight your hands-on experience with white goods. Share specific examples of how you've tackled tricky repairs or provided excellent customer service in the past.
✨Tip Number 3
Be ready for scenario questions! We might ask you how you'd handle certain situations on the job. Think about challenges you've faced and how you resolved them, focusing on your problem-solving skills and ability to work under pressure.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a few questions ready about the team, the role, or the company culture. This shows us that you're genuinely interested and helps you figure out if we're the right fit for you.
We think you need these skills to ace White goods engineer
Some tips for your application 🫡
Show Your Passion for Sustainability: When writing your application, let your enthusiasm for sustainability shine through. We’re all about energising a greener future, so share any experiences or projects that highlight your commitment to eco-friendly practices.
Highlight Relevant Experience: Make sure to detail your experience with white goods repair and maintenance. We want to see how your skills align with our needs, so don’t hold back on showcasing your technical expertise and problem-solving abilities.
Tailor Your Application: Take the time to customise your application for this role. Use keywords from the job description and relate them to your own experiences. This shows us you’ve done your homework and are genuinely interested in joining our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at British Gas
✨Know Your White Goods
Brush up on your knowledge of white goods, especially the specific appliances mentioned in the job description. Be ready to discuss your hands-on experience with dishwashers, washing machines, and other appliances. This will show that you’re not just technically skilled but also genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since customer service is a key part of this role, prepare examples of how you've successfully interacted with customers in the past. Think about times when you solved problems or went above and beyond to ensure customer satisfaction. This will highlight your ability to align with British Gas' Service Promise.
✨Demonstrate Problem-Solving Abilities
Be ready to tackle hypothetical scenarios during the interview. Practice explaining how you would diagnose and fix common issues with white goods. This will demonstrate your critical thinking skills and your approach to ensuring a first-time fix for customers.
✨Align with Their Values
Research British Gas’ commitment to sustainability and their mission towards Net Zero by 2050. Be prepared to discuss how your personal values align with theirs and how you can contribute to their goals. This shows that you’re not just looking for a job, but a purpose-driven career.
