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For Companies At a Glance
- Tasks: Repair and maintain a variety of white goods for our customers.
- Company: Join British Gas, a leader in energy innovation and sustainability.
- Benefits: Competitive salary, £5,000 sign-on bonus, and flexible rewards.
- Why this job: Be part of a mission to make the UK greener and more energy efficient.
- Qualifications: 2+ years experience in white goods repair and strong customer service skills.
- Other info: Supportive team environment with opportunities for personal and professional growth.
The predicted salary is between 38589 - 47000 £ per year.
Job Description
Join us, be part of more.
We're so much more than an energy company. We're a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn't rely on fossil fuels whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That's why working here is #MoreThanACareer. We do energy differently – we do it all. We make it, store it, move it, sell it, and mend it.
About your team:
At British Gas, our mission is to sell it and mend it.
We've been powering the UK's homes and businesses for over 200 years – but supplying energy is just part of what we do. We're making the UK greener and more energy efficient, getting closer to Net Zero. By using clever tech like thermostats, heat pumps, solar panels and EV chargers, we're making it cheaper and easier for our customers to reduce their carbon-footprint.
About your role:
We need White Goods engineers to join our team of experienced Engineers, to ensure that our customers get the help they need, when they need it. You will play a pivotal part in our British Gas' Service Promise! of same day fix for our customers.
Base Salary is £38,589 with uncapped OTE – £47,000 is a realistic expectation through our fantastic field reward scheme. London Weighting applied where applicable.
We'll give you £5,000 to make the jump! Yes, you read that right. We're serious about achieving our ambition of making the UK NetZero by 2050. We know that to get there, we need to hire the best and to make that happen we're offering a £5,000 sign-on bonus.
Being there for our customers is our priority. You will be attending customers home to repair and maintain an array of white goods and appliances. You will have plenty of support from our managers, mentors, and engineer colleagues but some of the jobs can be challenging and you will need a minimum of 2 years on the job experience to tackle most jobs.
Here's what we're looking for:
- Extensive, evidenced experience in the repair and/or maintenance of a wide range of white goods including dishwashers, washing machines, refrigerators, tumble dryers and microwaves.
- In addition to your technical expertise, your customer service skills and ability to solve problems will enable you to diagnose defects, work safely to ensure a first-time fix for your customer.
Why should you apply?
We're not a perfect place – but we're a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That's why we've designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too. Visit the link below to discover why we're a great place to work and what being part of more means for you.
https://www.morethanacareer.energy/britishgas
If you're full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority.
Help us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey.
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White goods engineer employer: British Gas
Contact Detail:
British Gas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land White goods engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their mission towards sustainability and how your skills as a White Goods engineer can contribute to their goals. Show them you're not just looking for a job, but a purpose!
✨Tip Number 3
Practice your problem-solving skills! Since you'll be diagnosing defects and ensuring first-time fixes, consider role-playing common scenarios with a friend. This will help you articulate your thought process during interviews.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about the role and our fantastic rewards scheme right there. Don’t miss out on that £5,000 sign-on bonus!
We think you need these skills to ace White goods engineer
Some tips for your application 🫡
Show Your Passion for Sustainability: When writing your application, let us see your enthusiasm for sustainability and energy efficiency. We’re all about making a greener future, so share any relevant experiences or projects that highlight your commitment to this cause.
Highlight Your Technical Skills: Make sure to detail your experience with white goods repair and maintenance. We want to know about the specific appliances you’ve worked on and any challenges you’ve overcome. This will help us see how you fit into our team of skilled engineers.
Customer Service is Key: Don’t forget to mention your customer service skills! We value engineers who can connect with customers and solve their problems effectively. Share examples of how you’ve provided excellent service in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at British Gas
✨Know Your White Goods
Make sure you brush up on your knowledge of white goods, especially the specific appliances mentioned in the job description. Be ready to discuss your hands-on experience with dishwashers, washing machines, and other appliances. This will show that you're not just familiar with the products but also passionate about them.
✨Showcase Your Customer Service Skills
Since this role involves direct interaction with customers, be prepared to share examples of how you've provided excellent customer service in the past. Think of situations where you solved problems or went above and beyond to ensure customer satisfaction. This will highlight your ability to align with British Gas' commitment to their Service Promise.
✨Demonstrate Problem-Solving Abilities
During the interview, expect to face scenario-based questions that test your problem-solving skills. Prepare by thinking of specific instances where you diagnosed and fixed issues with white goods. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
✨Align with Their Values
British Gas is focused on sustainability and making a positive impact. Research their initiatives towards Net Zero and be ready to discuss how your values align with theirs. Showing that you’re not only technically skilled but also passionate about their mission can set you apart from other candidates.
