Transformation Portfolio Analyst

We’re so much more than an energy company. We’re a family of brands revolutionising how we power the planet. We’re energisers. One team of 21,000 colleagues that’s energising a greener, fairer future by creating an energy system that doesn’t rely on fossil fuels whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That’s why working here is #MoreThanACareer. We do energy differently - we do it all. We make it, store it, move it, sell it, and mend it.

About your team: At British Gas Energy our ambition is to be Britain's favourite energy supplier. We’ve been powering the UK’s homes and businesses for over 200 years – but supplying energy is just part of what we do. We’re making the UK greener and more energy efficient, getting closer to Net Zero. By using clever tech like thermostats, heat pumps, solar panels and EV chargers, we’re making it cheaper and easier for our customers to reduce their carbon-footprint.

At British Gas Business we are embarking on a large scale, multi-year transformation programme to underpin the delivery of our strategic objectives.

About your role: Our new team of Transformation Portfolio Analysts will play a crucial role in supporting the Transformation Integration Manager with overseeing and coordinating our strategic transformation. This team is the backbone of our evolution, ensuring that all parts of the BGB Transformation Programme are aligned and moving towards our strategic objectives. They will work closely with the PMO, Transformation Leaders and our stakeholders to understand their needs, manage expectations and foster collaboration.

This role is a hybrid working role with our preferred location being Leicester or Windsor with required occasional travel across other sites.

Here’s what we’re looking for:

• Providing Strategic Alignment: Supporting the PMO with impact assessing change requests and new submissions to the transformation plan, ensuring that they align with BGB’s vision and strategy. Providing a prioritised, accurate and coherent output that can support in decision making and ensure change processes are run efficiently.
• Governance and Decision-Making: Managing the processes, creating the artefacts and implementing the frameworks that underpin the new BGB Design Authority and the BGB Transition Authority both internally and with external partners. This also involves working closely with the CX team on the maintenance and governance of the overall backlog of proposed customer journey improvements.
• Planning and Management: Documenting and maintaining the BGB Transformation roadmap that outlines the vision, goals, and milestones of the BGB Transformation for the short, medium and long term. This includes timeline management and tracking key performance indicators to monitor progress and provide insight.
• Risk and Issue Management: Identifying, documenting, assessing, and managing key risks and issues that may arise. Ensuring that potential obstacles are addressed promptly to keep BGB’s transformation on track. Also managing and documenting dependencies across CX, Technology and the Transformation Team to ensure synchronisation.
• Communication and Change Management: Supporting with the creation of engagement materials, plans and channels to ensure that all our stakeholders are kept informed and stay advocates. This includes facilitating forums, meetings and workshops, documenting and sharing outputs, tracking them through to completion.
• Performance Monitoring and Reporting: Alongside the PMO team, reporting and analysing progress of overall transformation activity. This includes value tracking, supporting with RAID management and governance activities such as producing artefacts, reports and recommendations that aid stakeholders in decision making.
• Tools: Proficient in the use of Microsoft suite, Azure Dev Ops (or equivalent tooling). Experience in creating and maintaining relevant artefacts. Experience in a Governance and rigour driven environment. Experience in different project methodologies (agile, waterfall etc).

Why should you apply? We’re not a perfect place – but we’re a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That’s why we’ve designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too.

If you’re full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority.