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- Tasks: Join our team as a Technical Repair Engineer, fixing and maintaining energy systems.
- Company: British Gas is revolutionising energy for a greener future with over 200 years of experience.
- Benefits: Enjoy a competitive salary, flexible rewards, and support for your well-being.
- Why this job: Be part of a mission-driven team focused on sustainability and customer satisfaction.
- Qualifications: You need ACS qualifications and 3 years of experience in fault finding and diagnosis.
- Other info: We prioritise your growth and well-being, making work-life balance a reality.
The predicted salary is between 38000 - 52000 ÂŁ per year.
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Join us, be part of more.
We’re so much more than an energy company. We’re a family of brands revolutionising how we power the planet. We\’re energisers. One team of 21,000 colleagues that\’s energising a greener, fairer future by creating an energy system that doesn’t rely on fossil fuels whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That’s why working here is #MoreThanACareer. We do energy differently – we do it all. We make it, store it, move it, sell it, and mend it.
Join us, be part of more.
We’re so much more than an energy company. We’re a family of brands revolutionising how we power the planet. We\’re energisers. One team of 21,000 colleagues that\’s energising a greener, fairer future by creating an energy system that doesn’t rely on fossil fuels whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That’s why working here is #MoreThanACareer. We do energy differently – we do it all. We make it, store it, move it, sell it, and mend it.
About your team:
At British Gas, our mission is to sell it and mend it.
We’ve been powering the UK’s homes and businesses for over 200 years – but supplying energy is just part of what we do. We’re making the UK greener and more energy efficient, getting closer to Net Zero. By using clever tech like thermostats, heat pumps, solar panels and EV chargers, we’re making it cheaper and easier for our customers to reduce their carbon-footprint.
About your role:
We need Service & Repair engineers to join our team of experienced Gas Engineers, to ensure that our customers get the help they need, when they need it. You will play a pivotal part in our British Gas\’ Service Promise! of same day fix for our customers.
Base Salary is ÂŁ45,483 with uncapped OTE – ÂŁ52,400 is a realistic expectation through our fantastic field reward scheme.
Being there for our customers is our priority. Whether attending an annual service visit or a complex breakdown you will be representing British Gas in the customer’s home. You will have plenty of support from our managers, mentors, and engineer colleagues but some of the jobs can be challenging and experience of working across an array of different boilers and central heating systems and manufacturers is essential.
Here\’s what we’re looking for:
- A natural dedicated focus on providing outstanding customer experience on every visit
- Current ACS qualifications (CCN1, CENWAT, CKR1 & HTR1) NVQ, C&G or equivalent in plumbing or heating
- 3 year’s qualified experience of fault finding and diagnosis
- Electrical knowledge, including wiring and fault finding on S-plan, Y-plan and combination systems and boilers
Why should you apply?
We’re not a perfect place – but we’re a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That’s why we’ve designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too. Visit the link below to discover why we’re a great place to work and what being part of more means for you.
https://www.morethanacareer.energy/britishgas
If you\’re full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority.
Help us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey.
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Technical Repair Engineer employer: British Gas
Contact Detail:
British Gas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Repair Engineer
✨Tip Number 1
Familiarise yourself with British Gas's mission and values. Understanding their commitment to sustainability and customer service will help you align your responses during interviews, showcasing how your personal values match theirs.
✨Tip Number 2
Brush up on your technical knowledge, especially regarding different boiler systems and heating technologies. Being able to discuss specific experiences or challenges you've faced in these areas can set you apart from other candidates.
✨Tip Number 3
Network with current or former employees of British Gas. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and demonstrate your enthusiasm for the role.
✨Tip Number 4
Prepare for situational questions that focus on customer service. Think of examples where you've gone above and beyond for a customer, as this role heavily emphasises outstanding customer experience.
We think you need these skills to ace Technical Repair Engineer
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Technical Repair Engineer position at British Gas. Understand the key responsibilities and required qualifications, such as ACS qualifications and experience with various heating systems.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that match the job requirements. Emphasise your customer service focus, technical expertise, and any specific qualifications like NVQ or C&G in plumbing or heating.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sustainability and your commitment to providing excellent customer service. Mention how your background aligns with British Gas's mission and values, and express your enthusiasm for being part of their team.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a technical role.
How to prepare for a job interview at British Gas
✨Showcase Your Technical Skills
Make sure to highlight your ACS qualifications and any relevant experience with different boilers and heating systems. Be prepared to discuss specific technical challenges you've faced and how you resolved them.
✨Emphasise Customer Service Experience
Since the role focuses on providing outstanding customer experiences, share examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your dedication to service.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-world scenarios. Think about past situations where you had to diagnose issues quickly and effectively, and be ready to explain your thought process.
✨Research British Gas and Its Values
Familiarise yourself with British Gas's mission and values, especially their commitment to sustainability and community support. Showing that you align with their goals can set you apart from other candidates.
