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- Tasks: Join our team as a Technical Repair Engineer, fixing and maintaining energy systems.
- Company: British Gas is revolutionising energy for a greener future with 21,000 passionate colleagues.
- Benefits: Enjoy a competitive salary, flexible rewards, and support for your well-being.
- Why this job: Make a real impact on sustainability while growing in a supportive environment.
- Qualifications: You need ACS qualifications and three years of experience in fault finding and diagnosis.
- Other info: Be part of a mission-driven team that values your voice and ambitions.
The predicted salary is between 38000 - 52000 £ per year.
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Join us, be part of more.
We’re so much more than an energy company. We’re a family of brands revolutionising how we power the planet. We\’re energisers. One team of 21,000 colleagues that\’s energising a greener, fairer future by creating an energy system that doesn’t rely on fossil fuels whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That’s why working here is #MoreThanACareer. We do energy differently – we do it all. We make it, store it, move it, sell it, and mend it.
Join us, be part of more.
We’re so much more than an energy company. We’re a family of brands revolutionising how we power the planet. We\’re energisers. One team of 21,000 colleagues that\’s energising a greener, fairer future by creating an energy system that doesn’t rely on fossil fuels whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That’s why working here is #MoreThanACareer. We do energy differently – we do it all. We make it, store it, move it, sell it, and mend it.
About your team:
At British Gas, our mission is to sell it and mend it.
We’ve been powering the UK’s homes and businesses for over 200 years – but supplying energy is just part of what we do. We’re making the UK greener and more energy efficient, getting closer to Net Zero. By using clever tech like thermostats, heat pumps, solar panels and EV chargers, we’re making it cheaper and easier for our customers to reduce their carbon-footprint.
About your role:
We need Service & Repair engineers to join our team of experienced Gas Engineers, to ensure that our customers get the help they need, when they need it. You will play a pivotal part in our British Gas\’ Service Promise! of same day fix for our customers.
Base Salary is £45,483 plus up to 6.2k London weighting allowance (Dependent on area) with uncapped OTE – £62,640 (Including LWA) is a realistic expectation through our fantastic field reward scheme.
Being there for our customers is our priority. Whether attending an annual service visit or a complex breakdown you will be representing British Gas in the customer’s home. You will have plenty of support from our managers, mentors, and engineer colleagues but some of the jobs can be challenging and experience of working across an array of different boilers and central heating systems and manufacturers is essential.
Here\’s what we’re looking for:
- A natural dedicated focus on providing outstanding customer experience on every visit
- Current ACS qualifications (CCN1, CENWAT, CKR1 & HTR1) NVQ, C&G or equivalent in plumbing or heating
- 3 year’s qualified experience of fault finding and diagnosis
- Electrical knowledge, including wiring and fault finding on S-plan, Y-plan and combination systems and boilers
Why should you apply?
We’re not a perfect place – but we’re a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That’s why we’ve designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too. Visit the link below to discover why we’re a great place to work and what being part of more means for you.
https://www.morethanacareer.energy/britishgas
If you\’re full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority.
Help us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey.
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Technical Repair Engineer employer: British Gas
Contact Detail:
British Gas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Repair Engineer
✨Tip Number 1
Familiarise yourself with British Gas's mission and values. Understanding their commitment to sustainability and customer service will help you align your responses during interviews, showcasing how your personal values match theirs.
✨Tip Number 2
Brush up on your technical knowledge related to various heating systems and boilers. Being able to discuss specific experiences or challenges you've faced in fault finding and diagnosis will demonstrate your expertise and readiness for the role.
✨Tip Number 3
Network with current or former employees of British Gas. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial when preparing for interviews.
✨Tip Number 4
Prepare to discuss your approach to customer service. Since the role emphasises outstanding customer experience, think of examples where you've gone above and beyond to assist customers, as this will resonate well with the interviewers.
We think you need these skills to ace Technical Repair Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Technical Repair Engineer role. Emphasise your ACS qualifications and any specific experience with different boilers and central heating systems.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sustainability and customer service. Mention how your background makes you a great fit for British Gas and their mission to create a greener future.
Highlight Relevant Experience: In your application, detail your three years of qualified experience in fault finding and diagnosis. Include specific examples of challenges you've faced and how you overcame them, particularly in customer-facing situations.
Show Enthusiasm for the Role: Convey your excitement about the opportunity to work at British Gas. Mention how you resonate with their values and commitment to positive change, and express your eagerness to contribute to their mission.
How to prepare for a job interview at British Gas
✨Show Your Technical Skills
As a Technical Repair Engineer, it's crucial to demonstrate your technical expertise during the interview. Be prepared to discuss your experience with various heating systems and boilers, and share specific examples of fault finding and diagnosis you've successfully completed.
✨Emphasise Customer Service
British Gas values outstanding customer experience. Highlight your dedication to providing excellent service, perhaps by sharing a story where you went above and beyond for a customer. This will show that you understand the importance of customer satisfaction in this role.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess how you would handle specific situations on the job. Think about challenges you've faced in previous roles and how you resolved them. This will help you showcase your problem-solving skills and adaptability.
✨Research British Gas and Its Values
Familiarise yourself with British Gas's mission and values, especially their commitment to sustainability and community support. Being able to align your personal values with those of the company can make a strong impression and demonstrate your genuine interest in the role.
