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- Tasks: Join our team as a Technical Repair Engineer, fixing and servicing heating systems.
- Company: British Gas is revolutionising energy for a greener future with 21,000 passionate colleagues.
- Benefits: Enjoy a competitive salary, flexible rewards, and support for your well-being.
- Why this job: Be part of a mission-driven team making a real impact on sustainability and customer experience.
- Qualifications: You need ACS qualifications and 3 years of experience in fault finding and diagnosis.
- Other info: We prioritise your growth and well-being, ensuring a supportive work environment.
The predicted salary is between 36000 - 60000 £ per year.
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Join us, be part of more.
We’re so much more than an energy company. We’re a family of brands revolutionising how we power the planet. We\’re energisers. One team of 21,000 colleagues that\’s energising a greener, fairer future by creating an energy system that doesn’t rely on fossil fuels whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That’s why working here is #MoreThanACareer. We do energy differently – we do it all. We make it, store it, move it, sell it, and mend it.
Join us, be part of more.
We’re so much more than an energy company. We’re a family of brands revolutionising how we power the planet. We\’re energisers. One team of 21,000 colleagues that\’s energising a greener, fairer future by creating an energy system that doesn’t rely on fossil fuels whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That’s why working here is #MoreThanACareer. We do energy differently – we do it all. We make it, store it, move it, sell it, and mend it.
About your team:
At British Gas, our mission is to sell it and mend it.
We’ve been powering the UK’s homes and businesses for over 200 years – but supplying energy is just part of what we do. We’re making the UK greener and more energy efficient, getting closer to Net Zero. By using clever tech like thermostats, heat pumps, solar panels and EV chargers, we’re making it cheaper and easier for our customers to reduce their carbon-footprint.
About your role:
We need Service & Repair engineers to join our team of experienced Gas Engineers, to ensure that our customers get the help they need, when they need it. You will play a pivotal part in our British Gas\’ Service Promise! of same day fix for our customers.
Base Salary is £45,483 with uncapped OTE – £52,400 is a realistic expectation through our fantastic field reward scheme.
Being there for our customers is our priority. Whether attending an annual service visit or a complex breakdown you will be representing British Gas in the customer’s home. You will have plenty of support from our managers, mentors, and engineer colleagues but some of the jobs can be challenging and experience of working across an array of different boilers and central heating systems and manufacturers is essential.
Here\’s what we’re looking for:
- A natural dedicated focus on providing outstanding customer experience on every visit
- Current ACS qualifications (CCN1, CENWAT, CKR1 & HTR1) NVQ, C&G or equivalent in plumbing or heating
- 3 year’s qualified experience of fault finding and diagnosis
- Electrical knowledge, including wiring and fault finding on S-plan, Y-plan and combination systems and boilers
Why should you apply?
We’re not a perfect place – but we’re a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That’s why we’ve designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too. Visit the link below to discover why we’re a great place to work and what being part of more means for you.
https://www.morethanacareer.energy/britishgas
If you\’re full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority.
Help us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey.
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Technical Repair Engineer employer: British Gas
Contact Detail:
British Gas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Repair Engineer
✨Tip Number 1
Familiarise yourself with British Gas's mission and values. Understanding their commitment to sustainability and customer service will help you align your responses during interviews, showcasing that you're not just a fit for the role but also for the company culture.
✨Tip Number 2
Brush up on your technical knowledge, especially regarding different boiler systems and central heating setups. Being able to discuss specific experiences or challenges you've faced in these areas can set you apart from other candidates.
✨Tip Number 3
Network with current or former employees of British Gas. They can provide valuable insights into the interview process and what the company truly values in its engineers, giving you an edge when it comes to preparing for your interview.
✨Tip Number 4
Prepare examples of how you've delivered outstanding customer service in previous roles. Since this position emphasises customer experience, having concrete examples ready will demonstrate your dedication to meeting customer needs effectively.
We think you need these skills to ace Technical Repair Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Technical Repair Engineer role. Emphasise your ACS qualifications and any specific experience with different boilers and heating systems.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sustainability and customer service. Mention how your background makes you a great fit for British Gas and their mission to create a greener future.
Highlight Relevant Experience: In your application, focus on your fault-finding and diagnosis experience. Provide specific examples of challenges you've faced in previous roles and how you overcame them, particularly in relation to heating systems.
Show Enthusiasm for the Company: Demonstrate your knowledge about British Gas and their commitment to sustainability. Mention why you want to be part of their team and how you can contribute to their goals of energising a greener future.
How to prepare for a job interview at British Gas
✨Show Your Technical Expertise
Make sure to highlight your ACS qualifications and any relevant experience with different boilers and heating systems. Be prepared to discuss specific technical challenges you've faced and how you resolved them.
✨Emphasise Customer Service Skills
Since the role focuses on providing outstanding customer experiences, share examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your dedication to service.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-world scenarios. Think of situations where you had to diagnose a fault or handle a difficult customer, and be ready to explain your thought process.
✨Research British Gas and Its Values
Familiarise yourself with British Gas's mission and values, especially their commitment to sustainability and community support. Showing that you align with their goals can set you apart from other candidates.
