At a Glance
- Tasks: Join our team as a Technical Repair Engineer, fixing and maintaining energy systems.
- Company: British Gas is revolutionising energy for a greener future with over 200 years of experience.
- Benefits: Enjoy a competitive salary, flexible rewards, and support for your well-being.
- Other info: We prioritise your growth and well-being, making work-life balance a reality.
- Why this job: Be part of a mission-driven team focused on sustainability and customer satisfaction.
- Qualifications: You need ACS qualifications and 3 years of experience in fault finding and diagnosis.
The predicted salary is between 35000 - 50000 £ per year.
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Overview
We’re so much more than an energy company. We’re a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn’t rely on fossil fuels whilst living our powerful commitment to igniting positive change in our communities. That’s why working here is #MoreThanACareer. We do energy differently – we make it, store it, move it, sell it, and mend it.
About your team
At British Gas, our mission is to sell it and mend it. We’ve been powering the UK’s homes and businesses for over 200 years – but supplying energy is just part of what we do. We’re making the UK greener and more energy efficient, getting closer to Net Zero. By using clever tech like thermostats, heat pumps, solar panels and EV chargers, we’re making it cheaper and easier for our customers to reduce their carbon‑footprint.
About your role
We need Service & Repair engineers to join our team of experienced Gas Engineers, to ensure that our customers get the help they need, when they need it. You will play a pivotal part in our British Gas Service Promise of same day fix for our customers.
Base Salary is £45,483 with uncapped OTE – £52,400 is a realistic expectation through our fantastic field reward scheme.
Being there for our customers is our priority. Whether attending an annual service visit or a complex breakdown, you will be representing British Gas in the customer’s home. You will have plenty of support from our managers, mentors, and engineer colleagues but some of the jobs can be challenging and experience of working across an array of different boilers and central heating systems and manufacturers is essential.
Qualifications
- A natural dedicated focus on providing outstanding customer experience on every visit
- Current ACS qualifications (CCN1, CENWAT, CKR1 & HTR1), NVQ, C&G or equivalent in plumbing or heating
- 3 year’s qualified experience of fault finding and diagnosis
- Electrical knowledge, including wiring and fault finding on S‑plan, Y‑plan and combination systems and boilers
Why should you apply?
We’re not a perfect place – but we’re a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That’s why we’ve designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too. Visit the link below to discover why we’re a great place to work and what being part of more means for you.
https://www.morethanacareer.energy/britishgas
If you're full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non‑negotiable, and your ambitions are our priority.
Help us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey.
Seniority level
- Mid‑Senior level
Employment type
- Full‑time
Job function
- Engineering and Information Technology
Industries
- Utilities
Technical Repair Engineer employer: British Gas
As a Senior Energy Officer at our innovative company, you'll be part of a dynamic team dedicated to transforming the energy landscape for a sustainable future. We offer a supportive work culture that prioritises employee growth and development, alongside competitive benefits that reflect our commitment to your well-being. Join us in making a meaningful impact in communities while working in a collaborative environment that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Repair Engineer
✨Tip Number 1
Familiarise yourself with the latest technologies and systems used in the energy sector, especially those related to heating and plumbing. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in a rapidly evolving field.
✨Tip Number 2
Network with current or former employees of British Gas on platforms like LinkedIn. Engaging with them can provide you with insider insights about the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare for potential technical assessments by practising common fault-finding scenarios related to boilers and central heating systems. Being able to demonstrate your problem-solving skills in real-time can set you apart from other candidates.
✨Tip Number 4
Showcase your customer service skills during any interactions with the recruitment team. Since the role emphasises outstanding customer experience, highlighting your ability to communicate effectively and empathetically can make a strong impression.
We think you need these skills to ace Technical Repair Engineer
Some tips for your application 🫡
Understand the Role:Before applying, make sure you fully understand the responsibilities and requirements of a Technical Repair Engineer at British Gas. Highlight your relevant experience in fault finding, diagnosis, and customer service in your application.
Tailor Your CV:Customise your CV to reflect the skills and qualifications mentioned in the job description. Emphasise your ACS qualifications and any specific experience with different boilers and central heating systems.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for sustainability and customer service. Mention how your background aligns with British Gas's mission and values, and express your enthusiasm for contributing to a greener future.
Proofread Your Application:Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at British Gas
✨Showcase Your Technical Skills
As a Technical Repair Engineer, it's crucial to demonstrate your expertise in fault finding and diagnosis. Be prepared to discuss specific examples of complex repairs you've handled, particularly with different boiler and heating systems.
✨Emphasise Customer Experience
Highlight your dedication to providing outstanding customer service. Share anecdotes that illustrate how you've gone above and beyond for customers, as this role prioritises customer satisfaction.
✨Prepare for Technical Questions
Expect questions related to your ACS qualifications and electrical knowledge. Brush up on key concepts regarding wiring and fault finding on various heating systems to confidently answer any technical queries.
✨Express Your Passion for Sustainability
British Gas is focused on creating a greener future. Convey your enthusiasm for sustainability and how you can contribute to their mission. This will show that you align with their values and are committed to making a positive impact.
