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- Tasks: Join our team to repair and maintain energy systems, ensuring customer satisfaction.
- Company: British Gas, a leader in sustainable energy solutions.
- Benefits: Competitive salary, flexible rewards, and support for your well-being.
- Why this job: Make a real impact on sustainability while growing your career.
- Qualifications: ACS qualifications and experience in plumbing or heating required.
- Other info: Supportive environment with opportunities for personal and professional growth.
The predicted salary is between 40000 - 60000 £ per year.
OverviewJoin to apply for the Technical Repair Engineer role at British GasBecome part of a team that energises a greener, fairer future by creating an energy system that doesn\’t rely on fossil fuels. We do energy differently – we make it, store it, move it, sell it, and mend it.
About your teamAt British Gas, our mission is to sell it and mend it. We\’ve been powering the UK\’s homes and businesses for over 200 years – but supplying energy is just part of what we do. We\’re making the UK greener and more energy efficient, getting closer to Net Zero by using clever tech like thermostats, heat pumps, solar panels and EV chargers.
About your roleWe need Service & Repair engineers to join our team experienced Gas Engineers, to ensure that our customers get the help they need, when they need it. You will play a pivotal part in our British Gas Service Promise of same‐day fix for our customers. Base Salary is £45,483 with uncapped OTE – £52,400 is a realistic expectation through our fantastic field reward scheme. Being there for our customers is our priority. Whether attending an annual service visit or a complex breakdown you will be representing British Gas in the customer\’s home. You will have plenty of support from our managers, mentors, and engineer colleagues but some of the jobs can be challenging and experience of working across an array of different boilers and central heating systems and manufacturers is essential.
What we\’re looking for
A natural dedicated focus on providing outstanding customer experience on every visit
Current ACS qualifications (CCN1, CENWAT, CKR1 & HTR1) NVQ, C&G or equivalent in plumbing or heating
3 year\’s qualified experience of fault finding and diagnosis
Electrical knowledge, including wiring and fault finding on S‐plan, Y‐plan and combination systems and boilers
Why should you apply?We\’re not a perfect place – but we\’re a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That\’s why we\’ve designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too.
Seniority level
Mid‐Senior level
Employment type
Full‐time
Job function
Engineering and Information Technology
Utilities
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Technical Repair Engineer employer: British Gas
Contact Detail:
British Gas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Repair Engineer
✨Tip Number 1
Get to know the company culture! Before your interview, dive into British Gas's values and mission. This will help you connect your skills and experiences to what they care about, showing them you're not just a fit for the role, but for the team too.
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to technical repair scenarios. Think about how you can showcase your problem-solving skills and customer service focus, as these are key in this role.
✨Tip Number 3
Don’t forget to ask questions! Prepare some thoughtful questions about the team dynamics or the tools you'll be using. This shows your genuine interest in the role and helps you figure out if it’s the right fit for you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the info you need about the role and the perks of working with us!
We think you need these skills to ace Technical Repair Engineer
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about being part of a team that's making a real difference in energy efficiency and sustainability.
Tailor Your CV: Make sure your CV is tailored to the Technical Repair Engineer role. Highlight your relevant experience, especially with different boilers and heating systems, and don’t forget to mention your ACS qualifications. We love seeing how your skills match what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, so make sure your key achievements and experiences stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position and our company culture there!
How to prepare for a job interview at British Gas
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around boilers and central heating systems. Be ready to discuss your experience with fault finding and diagnosis, as well as your ACS qualifications. This will show that you're not just a candidate, but a knowledgeable professional who can hit the ground running.
✨Customer Experience is Key
Since this role is all about providing outstanding customer service, think of examples from your past where you've gone above and beyond for a customer. Prepare to share these stories during the interview to demonstrate your dedication to customer satisfaction.
✨Show Your Team Spirit
British Gas values teamwork, so be prepared to talk about how you've collaborated with colleagues in the past. Highlight any experiences where you've supported others or worked together to solve complex issues, as this will resonate well with their team-oriented culture.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, ongoing training opportunities, or how they measure success in the role. This shows your genuine interest in the position and helps you determine if it's the right fit for you.
