Technical Repair Engineer
Technical Repair Engineer

Technical Repair Engineer

Cardiff Full-Time 45000 - 62000 £ / year (est.) No home office possible
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British Gas

At a Glance

  • Tasks: Join our team to repair and maintain energy systems, ensuring customer satisfaction.
  • Company: British Gas, a leader in sustainable energy solutions.
  • Benefits: Competitive salary, flexible rewards, and support for your well-being.
  • Why this job: Make a real impact on sustainability while growing your career.
  • Qualifications: ACS qualifications and experience in plumbing or heating required.
  • Other info: Supportive environment with a focus on personal and professional growth.

The predicted salary is between 45000 - 62000 £ per year.

Job Description

Description
Join us, be part of more.
We're so much more than an energy company. We're a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn't rely on fossil fuels whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That's why working here is #MoreThanACareer. We do energy differently – we do it all. We make it, store it, move it, sell it, and mend it.
About your team:
At British Gas, our mission is to sell it and mend it.
We've been powering the UK's homes and businesses for over 200 years – but supplying energy is just part of what we do. We're making the UK greener and more energy efficient, getting closer to Net Zero. By using clever tech like thermostats, heat pumps, solar panels and EV chargers, we're making it cheaper and easier for our customers to reduce their carbon-footprint.
About your role:
We need Service & Repair engineers to join our team of experienced Gas Engineers, to ensure that our customers get the help they need, when they need it. You will play a pivotal part in our British Gas' Service Promise! of same day fix for our customers.
Base Salary is £45,483 with uncapped OTE – £52,400 is a realistic expectation through our fantastic field reward scheme.
Being there for our customers is our priority. Whether attending an annual service visit or a complex breakdown you will be representing British Gas in the customer's home. You will have plenty of support from our managers, mentors, and engineer colleagues but some of the jobs can be challenging and experience of working across an array of different boilers and central heating systems and manufacturers is essential.
Here's what we're looking for:
  • A natural dedicated focus on providing outstanding customer experience on every visit
  • Current ACS qualifications (CCN1, CENWAT, CKR1 & HTR1) NVQ, C&G or equivalent in plumbing or heating
  • 3 year's qualified experience of fault finding and diagnosis
  • Electrical knowledge, including wiring and fault finding on S-plan, Y-plan and combination systems and boilers

Why should you apply?
We're not a perfect place – but we're a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That's why we've designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too. Visit the link below to discover why we're a great place to work and what being part of more means for you.
If you're full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority.
Help us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey.

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Technical Repair Engineer employer: British Gas

At British Gas, we are more than just an energy provider; we are a community dedicated to creating a sustainable future. As a Technical Repair Engineer, you will benefit from a supportive work culture that prioritises your growth and well-being, offering competitive salaries, flexible rewards, and a commitment to work-life balance. Join us in making a meaningful impact while enjoying the opportunity to develop your skills in a dynamic environment focused on innovation and customer satisfaction.
British Gas

Contact Detail:

British Gas Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Technical Repair Engineer

✨Tip Number 1

Get to know the company! Before your interview, dive into British Gas's mission and values. Show us that you’re not just another candidate but someone who genuinely cares about energising a greener future.

✨Tip Number 2

Practice makes perfect! Run through common interview questions related to technical repair and customer service. We want to see how you handle tricky situations, so think of examples from your past experience that highlight your skills.

✨Tip Number 3

Dress the part! While we’re all about being comfortable, showing up in smart attire can make a great first impression. It shows us that you take the opportunity seriously and respect our company culture.

✨Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way. It’s a chance to reiterate your enthusiasm for the role and remind us why you’d be a fantastic fit for the team.

We think you need these skills to ace Technical Repair Engineer

Customer Service Skills
ACS Qualifications (CCN1, CENWAT, CKR1 & HTR1)
NVQ or C&G in Plumbing or Heating
Fault Finding and Diagnosis
Electrical Knowledge
Wiring Skills
Experience with S-plan, Y-plan and Combination Systems
Experience with Different Boilers and Central Heating Systems
Problem-Solving Skills
Adaptability
Teamwork
Communication Skills

Some tips for your application 🫡

Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about being part of a team that's making a real difference in energy efficiency and sustainability.

Tailor Your CV: Make sure your CV is tailored to the Technical Repair Engineer role. Highlight your relevant experience, especially with different boilers and heating systems, and don’t forget to mention your ACS qualifications. We love seeing how your skills match what we’re looking for!

Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, so don’t be afraid to show us what you can do without fluff!

Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll find all the info you need about the role and our company there. Plus, it shows you’re serious about joining our team!

How to prepare for a job interview at British Gas

✨Know Your Tech

Brush up on your knowledge of different boilers and central heating systems. Be ready to discuss your experience with fault finding and diagnosis, as well as any specific technologies you've worked with. This will show that you're not just qualified, but also passionate about the role.

✨Customer Experience is Key

Prepare examples of how you've provided outstanding customer service in previous roles. Think about challenging situations you've faced and how you resolved them. This will demonstrate your dedication to the customer experience, which is a top priority for British Gas.

✨Show Your Qualifications

Make sure you can confidently talk about your ACS qualifications and any relevant certifications. Be prepared to explain how your training has equipped you for the challenges of the job. This will help reinforce your credibility as a candidate.

✨Embrace the Company Culture

Familiarise yourself with British Gas's mission and values. Be ready to discuss how your personal values align with their commitment to sustainability and community support. Showing that you understand and resonate with their culture can set you apart from other candidates.

Technical Repair Engineer
British Gas
Location: Cardiff
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