At a Glance
- Tasks: Join our team to repair and maintain energy systems, ensuring customer satisfaction.
- Company: British Gas, a leader in sustainable energy solutions.
- Benefits: Competitive salary, flexible rewards, and support for your well-being.
- Other info: Supportive environment with a focus on personal and professional growth.
- Why this job: Make a real impact on sustainability while growing your career.
- Qualifications: ACS qualifications and experience in plumbing or heating required.
The predicted salary is between 45000 - 62000 £ per year.
About your role
We need Service & Repair engineers to join our team of experienced Gas Engineers, to ensure that our customers get the help they need, when they need it. You will play a pivotal part in our British Gas' Service Promise of same day fix for our customers.
Base Salary is £47,303 with uncapped OTE - £54,400 is a realistic expectation through our fantastic field reward scheme.
Being there for our customers is our priority. Whether attending an annual service visit or a complex breakdown you will be representing British Gas in the customer’s home. You will have plenty of support from our managers, mentors, and engineer colleagues but some of the jobs can be challenging and experience of working across an array of different boilers and central heating systems and manufacturers is essential.
Responsibilities
- Attend annual service visits and complex breakdowns, ensuring same‑day repair to meet Service Promise.
- Represent British Gas in the customer's home, maintaining a professional and courteous service.
- Use existing support from managers, mentors, and colleagues while handling challenging tasks.
- Diagnose and repair a variety of boilers and central heating systems across multiple manufacturers.
Qualifications
- A natural focus on providing outstanding customer experience on every visit.
- Current ACS qualifications (CCN1, CENWAT, CKR1 & HTR1), NVQ, C&G or equivalent in plumbing or heating.
- 3 years of qualified experience in fault finding and diagnosis.
- Electrical knowledge, including wiring and fault finding on S‑plan, Y‑plan and combination systems and boilers.
Technical Repair Engineer in Bristol employer: British Gas
At British Gas, we are more than just an energy provider; we are a community dedicated to creating a sustainable future. Our work culture prioritises flexibility and support, ensuring that our employees can balance their personal and professional lives while pursuing meaningful careers. With competitive salaries, comprehensive benefits, and ample opportunities for growth, joining our team as a Technical Repair Engineer means being part of a mission-driven organisation that values your contributions and empowers you to make a real difference.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Repair Engineer in Bristol
✨Tip Number 1
Network like a pro! Reach out to current employees at British Gas on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Technical Repair Engineer role. Personal connections can make a huge difference!
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge. Make sure you can confidently discuss your experience with different boilers and heating systems. We want to see your passion for problem-solving and customer service shine through!
✨Tip Number 3
Showcase your customer service skills during the interview. Remember, being a Service & Repair engineer is all about providing an outstanding experience for our customers. Share examples of how you've gone above and beyond in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about the role and our fantastic field reward scheme right there!
We think you need these skills to ace Technical Repair Engineer in Bristol
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about being part of a team that's making a real difference in energy efficiency and sustainability.
Tailor Your CV:Make sure your CV is tailored to the Technical Repair Engineer role. Highlight your relevant experience, especially with different boilers and heating systems, and don’t forget to mention your ACS qualifications. We love seeing how your skills match what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, so make sure your key achievements and experiences stand out!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position and our company culture there!
How to prepare for a job interview at British Gas
✨Know Your Tech
Brush up on your knowledge of different boilers and central heating systems. Be ready to discuss your experience with fault finding and diagnosis, as well as any specific technologies you've worked with. This will show that you're not just familiar with the basics but can handle the challenges that come with the role.
✨Customer Experience is Key
Prepare examples of how you've provided outstanding customer service in previous roles. Think about times when you went above and beyond to help a customer, as this aligns perfectly with British Gas's commitment to their Service Promise. Show them that you understand the importance of being there for customers.
✨Show Your Passion for Sustainability
British Gas is all about creating a greener future, so be sure to express your enthusiasm for sustainability during the interview. Share any personal projects or initiatives you've been involved in that demonstrate your commitment to reducing carbon footprints and promoting energy efficiency.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask your interviewers. This could be about the team dynamics, the support you'll receive, or how British Gas measures success in their Service Promise. Asking questions shows that you're genuinely interested in the role and the company, and it gives you a chance to assess if it's the right fit for you.
