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For Companies At a Glance
- Tasks: Join our team to repair and maintain energy systems, ensuring customer satisfaction.
- Company: British Gas, a leader in sustainable energy solutions.
- Benefits: Competitive salary, flexible rewards, and support for your well-being.
- Why this job: Make a real impact on sustainability while growing your career.
- Qualifications: ACS qualifications and experience in plumbing or heating required.
- Other info: Supportive environment with opportunities for personal and professional growth.
The predicted salary is between 40000 - 60000 £ per year.
Job Description
Join us, be part of more.
We're so much more than an energy company. We're a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn't rely on fossil fuels whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That's why working here is #MoreThanACareer. We do energy differently – we do it all. We make it, store it, move it, sell it, and mend it.
About your team:
At British Gas, our mission is to sell it and mend it.
We've been powering the UK's homes and businesses for over 200 years – but supplying energy is just part of what we do. We're making the UK greener and more energy efficient, getting closer to Net Zero. By using clever tech like thermostats, heat pumps, solar panels and EV chargers, we're making it cheaper and easier for our customers to reduce their carbon-footprint.
About your role:
We need Service & Repair engineers to join our team of experienced Gas Engineers, to ensure that our customers get the help they need, when they need it. You will play a pivotal part in our British Gas' Service Promise! of same day fix for our customers.
Base Salary is £45,483 with uncapped OTE – £52,400 is a realistic expectation through our fantastic field reward scheme.
Being there for our customers is our priority. Whether attending an annual service visit or a complex breakdown you will be representing British Gas in the customer's home. You will have plenty of support from our managers, mentors, and engineer colleagues but some of the jobs can be challenging and experience of working across an array of different boilers and central heating systems and manufacturers is essential.
Here's what we're looking for:
- A natural dedicated focus on providing outstanding customer experience on every visit
- Current ACS qualifications (CCN1, CENWAT, CKR1 & HTR1) NVQ, C&G or equivalent in plumbing or heating
- 3 year's qualified experience of fault finding and diagnosis
- Electrical knowledge, including wiring and fault finding on S-plan, Y-plan and combination systems and boilers
Why should you apply?
We're not a perfect place – but we're a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That's why we've designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too. Visit the link below to discover why we're a great place to work and what being part of more means for you.
If you're full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority.
Help us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey.
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Technical Repair Engineer employer: British Gas
Contact Detail:
British Gas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Repair Engineer
✨Tip Number 1
Network like a pro! Reach out to current employees at British Gas on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Technical Repair Engineer role. Personal connections can make a huge difference!
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge. Make sure you can confidently discuss your experience with different boilers and heating systems. We want to see your passion for problem-solving and customer service shine through!
✨Tip Number 3
Showcase your customer service skills! Think of examples where you've gone above and beyond for customers in previous roles. At British Gas, we value outstanding customer experience, so let us know how you can contribute to that mission.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and being part of something bigger!
We think you need these skills to ace Technical Repair Engineer
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about being part of a team that's making a real difference in energy efficiency and sustainability.
Tailor Your CV: Make sure your CV is tailored to the Technical Repair Engineer role. Highlight your relevant experience, especially with different boilers and heating systems, and don’t forget to mention your ACS qualifications. We love seeing how your skills match our needs!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, so make sure your key achievements stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position there!
How to prepare for a job interview at British Gas
✨Know Your Tech
Brush up on your knowledge of different boilers and central heating systems. Be ready to discuss your experience with fault finding and diagnosis, as well as any specific technologies you've worked with. This will show that you're not just familiar with the basics but can handle the complexities of the role.
✨Customer Experience is Key
Prepare examples of how you've provided outstanding customer service in previous roles. Think about times when you went above and beyond to help a customer, especially in challenging situations. This will demonstrate your dedication to the company's mission of prioritising customer satisfaction.
✨Showcase Your Qualifications
Make sure you highlight your ACS qualifications and any relevant certifications during the interview. Be prepared to explain how these qualifications have equipped you for the role and how they relate to the work you'll be doing at British Gas.
✨Ask Thoughtful Questions
Prepare some insightful questions about the company’s approach to sustainability and how the team supports each other. This shows your genuine interest in the role and the company culture, and it gives you a chance to assess if it's the right fit for you.