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- Tasks: Design user experiences for digital products that drive sustainability and customer satisfaction.
- Company: Join British Gas, a leader in revolutionising energy for a greener future.
- Benefits: Flexible working, comprehensive support for your well-being, and career growth opportunities.
- Why this job: Be part of a mission to create a sustainable energy system and make a real impact.
- Qualifications: Experience in Digital Product Management and strong collaboration skills required.
- Other info: A supportive environment where your voice matters and personal growth is a priority.
The predicted salary is between 36000 - 60000 £ per year.
Join us, be part of more. We’re so much more than an energy company. We’re a family of brands revolutionising how we power the planet. We’re energisers. One team of 21,000 colleagues that’s energising a greener, fairer future by creating an energy system that doesn’t rely on fossil fuels whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That’s why working here is #MoreThanACareer. We do energy differently - we do it all. We make it, store it, move it, sell it, and mend it.
About your team: At British Gas, our mission is to sell it and mend it. We’ve been powering the UK’s homes and businesses for over 200 years – but supplying energy is just part of what we do. We’re making the UK greener and more energy efficient, getting closer to Net Zero. By using clever tech like thermostats, heat pumps, solar panels and EV chargers, we’re making it cheaper and easier for our customers to reduce their carbon footprint.
Overview: We’re looking for a Digital Product Manager to design world-class user experiences across our digital products in British Gas, ensuring they meet commercial goals and customer needs.
About The Role: Key accountabilities include:
- Shape product vision, strategy, and roadmaps for Credit Energy across Core and Partner products.
- Own and manage product backlogs, prioritising features and guiding delivery squads.
- Drive development of seamless digital journeys and end-to-end customer experiences.
- Collaborate with designers, engineers, analysts, and commercial teams.
- Gather and act on customer and partner feedback to improve NPS.
- Monitor product performance, manage improvements and bug fixes.
- Stay informed on market trends and share best practice.
Essential: What we’re looking for:
- Experience in Digital Product Management, including backlog management, user stories, requirements, and agile delivery.
- Skilled in cross-functional collaboration with product, design, and technology teams.
- Data-driven decision-making with strong prioritisation and problem-solving skills.
- Excellent communication – able to simplify technical concepts for varied audiences.
- Solid technical understanding of web and mobile development.
Desirable: Experience in energy or eco-tech, large organisations, and Salesforce.
Why should you apply? We’re not a perfect place – but we’re a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That’s why we’ve designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too.
If you’re full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority.
Help us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey.
Digital Product Manager - Credit Energy in Swindon employer: British Gas
Contact Detail:
British Gas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Product Manager - Credit Energy in Swindon
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or at industry events. Ask them about their experiences and the company culture. This can give you insider info and might even lead to a referral!
✨Tip Number 2
Prepare for the interview by understanding the company's mission and values. Since British Gas is all about sustainability, think of examples from your past that align with their goals. Show them you’re not just a fit for the role, but for the company too!
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills in digital product management can help shape their vision for Credit Energy. Keep it concise and focus on how you can contribute to their mission of a greener future.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the British Gas family. Let’s make this happen!
We think you need these skills to ace Digital Product Manager - Credit Energy in Swindon
Some tips for your application 🫡
Show Your Passion for Sustainability: When you're writing your application, let your enthusiasm for sustainability shine through. We want to see how your values align with our mission to create a greener future. Share any relevant experiences or projects that highlight your commitment to eco-friendly practices.
Tailor Your Application: Make sure to customise your application to reflect the specific requirements of the Digital Product Manager role. Highlight your experience in digital product management, especially around backlog management and user stories. This will show us that you understand what we're looking for!
Be Clear and Concise: We appreciate straightforward communication, so keep your application clear and to the point. Use simple language to explain your technical skills and experiences, making it easy for us to see how you can contribute to our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do and why we’re #MoreThanACareer.
How to prepare for a job interview at British Gas
✨Know Your Product Inside Out
Before the interview, dive deep into British Gas's digital products, especially those related to Credit Energy. Understand their features, user experiences, and how they align with the company's mission of sustainability. This knowledge will help you demonstrate your passion and readiness to contribute.
✨Showcase Your Collaboration Skills
As a Digital Product Manager, you'll be working with various teams. Prepare examples of past experiences where you've successfully collaborated with designers, engineers, or analysts. Highlight how you navigated challenges and drove projects forward, showcasing your ability to work in a cross-functional environment.
✨Be Data-Driven
Since the role requires data-driven decision-making, come prepared with examples of how you've used data to inform product decisions in the past. Discuss specific metrics you tracked, how you gathered customer feedback, and how you acted on it to improve user experiences.
✨Simplify Technical Concepts
You’ll need to communicate complex ideas clearly. Practice explaining technical concepts in simple terms, as if you were talking to someone without a tech background. This will show your ability to bridge the gap between technical and non-technical stakeholders, which is crucial for this role.